AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Why only New Mail folder shows quantity in folder? All folder should show number of files in each folder…not a biggie but seems simple enoug

    Why only New Mail folder shows quantity in folder? All folder should show number of files in each folder…not a biggie but seems simple enough.

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    Gathering Feedback  ·  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

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  2. My Inbox is showing false numbers

    My inbox shows that I have 25 New messages, but when I open it, there are none. Please double down and make sure that your folder "count" is accurate. Thanks.

    51st ranked

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  3. move email limit 1000

    the copy function limits you to moving 1000 emails at a time. need to be able to move in bulk (maybe 25k at a time).

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  4. Please can you allow us to create a sub folder within a folder

    Please can you allow us to creat a sub folder within a folder

    27th ranked

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  5. Fix IMAP folders

    As many posts here indicate, managing folders is a continuing source of frustration.
    1. What are the folders "Archive" and "Saved mail" fo, and why can't I delete them? They are not clearly identified as system folders (as are Inbox, Drafts, Sent, Spam and Trash) yet they cannot be deleted.
    2. The folders which AOL communicates to IMAP clients (such as Outlook and Thunderbird) do not correspond to those displayed in the AOL Mail UI. For example, IMAP clients show both "Bulk" and "Junk" folders but no "Spam" folder.

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  6. Don't automatically check-mark sent mail.

    It doesn't make any sense that sent mail is automatically posted with a check mark. It would be useful if it were not. The user could check only ones the user wants to be able to find quickly or could use check marks on sent mail as a way of finding mail the user has gone back to look at.

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  7. Change Column Headings

    After creating a new folder and moving my Sent items to it, I need a way to change the From column to the To column.

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