AOL Mail

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  1. Fix e-mail problem please

    I cannot open attachments to my e-mails. What is the status of fixing this?

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    532 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  2. "Attach" function is not working suddenly in my email

    I have been able to attach things to my email for the last - what? - 30 years? but starting Sunday my "attach" button doesn't do anything. Any suggestions would be great!

    357th ranked
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  3. 1367th ranked
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    3 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  4. Many users have complained about various actions by AOL. Now I know what they were experienced. Because of my name, AOL decided to be biased

    AOL DOES DISCRIMMINATE and I think LEGAL ACTION SHOULD BE TAKEN...RIGHT NOW. You people are RACISTS!!!

    1367th ranked
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  5. 766th ranked
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    1 comment  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  6. I CAN NOT OPEN ATTACHMENTS OR DOWNLOAD MORE THAN 1 FILE IN AN EMAIL

    Lately when I open AOL and there are attachments to open i can only open one attachment and then i have to log out and re log in and open the email again and open the 2nd and then repeat to do the 3rd or 4th etc. this is annoying and was never like this, why can we only open 1 email with an attachment ???

    174th ranked
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    9 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  7. For some reason, since Safari updated this week I can not download PDF files or any other attachments.

    For some reason, since Safari updated this week I can not download PDF files or any other attachments. If I go into the old version there is no problem. Please advise how to fix.

    145th ranked
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  8. 1367th ranked
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  9. 1367th ranked
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  10. Please show destination Links

    In the old AOL desktop if you hovered over a link it showed the true detination link

    This web based system doesn't do it. Is it possible to reintroduce on the web based system
    ?
    In these days of Phishing, spam and fruad it would be very useful

    161st ranked
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  11. 1367th ranked
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  12. opening attachments

    why do I need to sign out and sign back into my account to open each attachments

    1367th ranked
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  13. I have a new phone, moto g power. I cannot download attachments from the Samsung browser version of AOL Mail

    Please do not ask me to download the app version.
    I primarily use the Samsung Browser app, I got a new phone but now when I tried to download an important email attachment, I get a popup of an about:blank page and nothing happens. Strangely, if I request the desktop version of the site, rather than the standard mobile view, the download works! It also works normally on Chrome browser. I have no idea if this is a problem with Aol, the moto go phone, or with Samsung Browser itself. I am covering all bases and asking for AOL's thoughts…

    1367th ranked
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  14. My pictures will not go through from my phione to my email why ? I am paying you for this service ? It goes to my free gmail just fine !

    None of my pictures from my phone will transfer to my aol account email I can send them to my free gmail,account just fine why is this ?

    1367th ranked
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  15. cannot open attachments

    IS ANYONE WORKING ON THIS PROBLEM? IF SO, WHY IS IT TAKING SOOOOO LONG TO FIX THE ATTACHMENT PROBLEM?

    After opening an attachment in an email, I cannot open another attachment without logging out and back in again. I have to do this for EACH attachment. I AM SICK OF THIS!!!!! IT HAS BEEN GOING ON FOR MONTHS! I want to know when this will be fixed!!!!

    433rd ranked
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  16. Please keep your liberal (communistic) political agenda to yourselves.

    I don't appreciate your propoganda and liberal agenda being plastered all over the AOL home page. It's a violation of my rights as a conservative American..and media outlets such as yourself should exercise NON Biased views in your Headlines. Fairness and equality as well as Truth in representaion ...it's the Law.

    1367th ranked
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  17. For once in your business life stay neutral on an election. Stop the anti President Trump/Pro-Biden news postings

    I've been with my AOL service for 22 years. I still use this address as my primary e-mail. Every four years it never ceases to amaze me how you can be so pro-Democrat. For one election, could you please be Non-biased? Thank you from a long-time AOL Member.

    533rd ranked
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  18. Cmon, guys. Have some taste.

    I am sick of seeing those stinking earwax ads, especially in the middle of some food article. It's not only telling us about it, which would be fine, but showing us a picture of tons of gross earwax in the middle of a recipe is too much.

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  19. Ordering attachments

    I tell a story with my attachments; until recently, they were received & seen in the order by which I selected each attachment; now they're all out of order, and displayed in clumps rather than in a series. There's nothing in "options" or "preferences" for correcting this.

    357th ranked
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  20. cost of AOL

    If AOL is going to have so many ads on their website, they should not make us pay for their email services. And, I get 40-50 spam messages/day. Even when I delete them, they come back again & again. Time to switch to Gmail?

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