AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
-
Spam Settings
This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
1st rankedDue to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
-
Please remove advertising from side bar of my email. It interferes with reading emails
please remove advertising. i am not interested in any of it
2nd ranked -
Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable.
Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable
7th ranked -
Put back the block on only receiving email from those people in my address book.
Put back the option to only receive email from those people in my address book Please.
3rd rankedThank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.
-
automatically delete spam mail.
If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.
6th ranked -
Spam - I want the ability to block all domains coming from ".uk"
I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…
9th ranked -
Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!
Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!
14th ranked -
AOL is not concern about your convenience!
It's very obvious that AOL does NOT have your interests at heart! Just look at all the pleas and requests to put back the spam blocks to stop unwanted mail and yet NOTHING has been done about it by AOL. THEY DON'T CARE about WHAT YOU THINK OR WOULD LIKE!!! They're ONLY out for themselves! Close your accounts and go somewhere else. There are other places out there, that will block unwanted spam mail!
15th ranked -
17th ranked
-
Offer a right-click menu option to restrict spam addresses.
Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.
18th ranked -
SPAM Filter ??
Your spam filter regularly moves messages from my kid's high school list serv into the spam folder. I had to turn the filter off, so I wouldn't miss any important e-mail, now the messages get filtered out again. What is going on!!
And add to the list of blocked mail entire domains, not just individual addresses. Actually you should allow for a list to be imported.20th rankedBy continually using the Not Spam button, you are training your spam filter and our systems to recognize important emails. Additionally, if you are using an email application, like Outlook, Mac Mail, Windows Mail, or the mail app on your mobile device, please check the incoming mail filters in the application’s settings, and change the filters, so that all new emails are kept in the Inbox.
In order to block incoming emails from an entire domain, go to mail.aol.com – Options – Mail Settings – Spam Settings – and add the domain name (e.g. @example.com) inside the “Block Mail From Addresses I Specify” field, click the plus button, then Save Settings.
-
Not happy about having to click twice to delete a SPAM email
Not happy about having to click twice to delete a SPAM email. Please fix this.....it takes twice as long to clean up the SPAM folder. Very aggravating....time is important.
20th ranked -
Way too much spam and a friending option is needed.
AOL should provide an automatic block and delete spam emails feature instead of letting them get to the spam folder, especially if the sender is not friended. If there was a friending request feature that would let the recipient know that someone wants to friend them that would be different, then the recipient could accept or decline. That is an option that would be useful.
20th ranked -
Stop SPAM FROM YAHOO
AOL ARE USELESS WHEN IT COME TO PREVENTING SPAM, MOST COME FROM YAHOO
30th ranked -
I faithfully put spam email addresses and variations of them, using *, by going into Mail Settings, Spam Settings. Are you using this lista
I faithfully add my spam email addresses to Mail Settings, Spam Options, using the full addresses and variations of them, using *. Are you still using this information to filter my incoming mail? It does not seem so and it takes a lot of time to go through my spam and do this everyday. Why can't you add a 'Delete and Block' Function so I don't have to go through 6 steps to add an address, in addition to just Delete. It could be a one step function. Here is a list of my blocked addresses, from over the many…
56th ranked -
Allow blocking from iPad, laptop and iPhone of unwanted emails./
Allow sender to be blocked by simply clicking on the unwanted email.
40th ranked -
Listen up everyone!
AOL cares nothing about their customers! They don't care what you think. It's for their convenience in making it easier for themselves in not adding the spam features for us. This also puts more money into their pockets. They are more concern in putting in more ads on your webmail page, than making it easier for you!! The best thing to do is to close your AOL account and go somewhere else. If everyone closed their accounts, we'd see how fast they'd move to put in those block features for spamming, back. AOL sucks BIG time!!
46th ranked -
Spam - why do many of the conservative news emails go directly to Spam but the liberal ones do not? What type of bias filter is applied?
Remove political bias Spam rules from your engine
46th rankedThe best way to resolve this is to mark the emails as “Not Spam” and add the addresses in your contact list, that way you can train the spam filter to better identify important emails in the future.
Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
-
Blocking e-mail addresses
Not happy that only 1000 addresses can be blocked. Can you not expand that?
122nd ranked -
Large ads appearing after sending an email -
why am I now getting large, obnoxious ads every time I send an email - how do I stop it??!!!
122nd ranked
- Don't see your idea?