AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Spam Settings

    This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.

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    1331 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

  2. Please remove advertising from side bar of my email. It interferes with reading emails

    please remove advertising. i am not interested in any of it

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    Gathering Feedback  ·  535 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable.

    Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable

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    Gathering Feedback  ·  146 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. Put back the block on only receiving email from those people in my address book.

    Put back the option to only receive email from those people in my address book Please.

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    470 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.

  5. automatically delete spam mail.

    If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.

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    Gathering Feedback  ·  90 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. Spam - I want the ability to block all domains coming from ".uk"

    I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…

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    Gathering Feedback  ·  74 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  7. Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!

    Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!

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    Gathering Feedback  ·  84 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. SPAM - Return to Sender

    Have a "RETURN TO SENDER " button that tells them to STOP sending mail. This will force them to deal with a flood of email in their box. AOL customers should not have to deal with trying to unsubscribe to all the junk mail. WHO SOLD my mail address to all of the Spam senders; AOL? STOP IT .

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    Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Gathering Feedback  ·  18 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. AOL is not concern about your convenience!

    It's very obvious that AOL does NOT have your interests at heart! Just look at all the pleas and requests to put back the spam blocks to stop unwanted mail and yet NOTHING has been done about it by AOL. THEY DON'T CARE about WHAT YOU THINK OR WOULD LIKE!!! They're ONLY out for themselves! Close your accounts and go somewhere else. There are other places out there, that will block unwanted spam mail!

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    Gathering Feedback  ·  11 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. block emails in one easy step

    To block an email address I have to take 17 steps ( copy, paste, save etc). Why can't there be a block and delete button next to each email received.

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. Offer a right-click menu option to restrict spam addresses.

    Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.

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    Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. Block Email Address Button for Each Email

    It may have been said before but I would like to reiterate the ability to have a block email option on the mail page. It is not practical or time efficient to copy and paste SPAM email addresses (30+ daily) to the block email section. Just as there is a SPAM option for emails, then PLEASE install a BLOCK email address option. This would probably solve a significant amount of your spam complaints.

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. SPAM Filter ??

    Your spam filter regularly moves messages from my kid's high school list serv into the spam folder. I had to turn the filter off, so I wouldn't miss any important e-mail, now the messages get filtered out again. What is going on!!
    And add to the list of blocked mail entire domains, not just individual addresses. Actually you should allow for a list to be imported.

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    37 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    By continually using the Not Spam button, you are training your spam filter and our systems to recognize important emails. Additionally, if you are using an email application, like Outlook, Mac Mail, Windows Mail, or the mail app on your mobile device, please check the incoming mail filters in the application’s settings, and change the filters, so that all new emails are kept in the Inbox.

    In order to block incoming emails from an entire domain, go to mail.aol.com – Options – Mail Settings – Spam Settings – and add the domain name (e.g. @example.com) inside the “Block Mail From Addresses I Specify” field, click the plus button, then Save Settings.

  15. Not happy about having to click twice to delete a SPAM email

    Not happy about having to click twice to delete a SPAM email. Please fix this.....it takes twice as long to clean up the SPAM folder. Very aggravating....time is important.

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. Way too much spam and a friending option is needed.

    AOL should provide an automatic block and delete spam emails feature instead of letting them get to the spam folder, especially if the sender is not friended. If there was a friending request feature that would let the recipient know that someone wants to friend them that would be different, then the recipient could accept or decline. That is an option that would be useful.

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    Gathering Feedback  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. Auto-deleting Spam

    Not a good idea to delete Spam messages automatically as from time to time a vald and wanted email gets put into spam. Perhaps make it a user option?

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. You may have cost me my biggest client.

    DO NOT MERGE THIS WITH ANY OTHER REQUEST. IT IS NOT THE SAME!!!!!!!!
    I used to be able to have the spam filter turned off. Suddenly, AOL started deciding what was spam. I don't see this on Outlook where I collect my message. I had eight orders from one company go into spam. Give back the option to disable the spam blocker. I can decide for myself what I want to keep and what I want to delete.

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. Blocking e-mail addresses

    Not happy that only 1000 addresses can be blocked. Can you not expand that?

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    Gathering Feedback  ·  9 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. Stop SPAM FROM YAHOO

    AOL ARE USELESS WHEN IT COME TO PREVENTING SPAM, MOST COME FROM YAHOO

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    Gathering Feedback  ·  5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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