AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. ITs really simple. Make a 'Delete all Spam' option so we do not have to go page by page. I have gone from 100 spam pieces a day to over 1000

    Spam has increased by ten fold. Every day its up from 100 to over 1000. page by page deletion is so 20th century. Make a 'DELETE ALL SPAM' option. Gmail provides this option why can't you??????????

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    Gathering Feedback  ·  10 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Not enough block senders

    Increase the amount of emails to be blocked from 1,000 to no limit or at least 2,000.

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  3. wildcard characters

    I am now getting emails from onmicrosoft.com. This is a feature of business 365. This allows the admin to change the sub-domain name at will. So one day it could be me.onmicrosoft.com, the next it could be you.onmicrosoft.com. Is there a possibility for your engineers to allow a windcrard character '*' so all emails in the block sender list with *.onmicrosoft.com will be blocked. I wrote to the abuse email to MS but they told me the names change so often they cannot remove the abuser.

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    Gathering Feedback  ·  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Flag message when "Reply-To" is different than "Return-Path"

    You ought to flag an email whose "Reply-To" field is different from its "Return-Path" field because spammers can use "Reply-To" to connect to them rather than to the person identified in your address book. There are legitimate reasons for having a different "Reply-To" address but surely those senders shouldn't mind your calling attention to it.

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  5. Do not abuse email addresses with your spam

    The Marketing Preferences portal for AOL is a joke. Despite turning off all marketing for each individual option for every one of my account's email addresses, AOL still adds more discrete marketing options that default to on, thus making this a pointless exercise for those that wish to completely opt out. Please honor the wishes of those that have unsubscribed entirely and stop all marketing correspondence in perpetuity.

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  6. I blocked certain repeat spam email addresses yet I'm still receiving from them...why have blocked listing if it 'isnt going to filter?

    Block the emails I've noted as spam under blocked. Why did I waste my time if they arent going to be filtered?

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  7. Suddenly, addresses in my contact list are being marked as potential spam or put in spam. Why???

    Suddenly, addresses in my contact list are being marked as potential spam or put in spam. Why???

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  8. how to block keywords

    I get spam with Mcafee in the header all the time but with different email address. I keep marking as spam but since they just keep breeding new email addresses it doesn't help.

    There used to be a function where you could block keywords but now I don't see it. This is absolutely crazy! Is this still an option I'm not seeing?

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  9. By blocking the amount of spam e-mail arrriving daily in e-mail accounts.

    AOl Mail can be improved by blocking spam e-mail before they get to the spam folder. Additionally, there should be someway for AOL to prevent the amount of vulgar spam-mail that are sent from spammers everyday.
    One such spam e-mail even had four letter profanity as a part of the vulgar message. AOL can and should do a better job of blocking them.

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  10. spam

    One of the messages I received was put into the Spam folder by mistake. There was no visual indicator to make it clear it had happened, and so I only noticed when I randomly clicked at the Spam folder and realized that a cery important enail was there, since 2 weeks ago. There should be an option to display the number of unread messages inside the Spam folder, so that it's not as easy to miss them like this

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  11. Need to increase permitted number of spam filters and restructure logic of how they're set up

    Right now, the spam filter that one creates gives you the option to select one, 2, or three fields - "From," Subject," and "Message Body" -- in which to enter the word one wants the filter to catch. Since one can't know in advance whether a given word will appear in which field, this means one would have to create 3 separate filters -- each one with the relevant word in one of those three fields -- to supposedly catch spam containing that word. Creating one filter and putting that same word in all three of those fields doesn't work,…

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  12. Please block spam!!!! Getting too much spam mail.

    Getting way to much junk mail. Please block spam mail!!!!!!

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  13. Outrageous level of SPAM every day, all day long

    PLEASE stop all obvious SPAM from arriving in our email inboxes. It is absolutely ridiculous that in 2022 we are receiving hundreds of obvious SPAM emails every day/week. Are you getting kickback for each that you allow to proceed?? Please stop this SPAM ASAP!!

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  14. SPAM Folder

    Can you please put the number box next to the SPAM folder to remind us there are things in there. I forget about it and then there are TONS of emails in there that I have to search thru when I can't find an email that was emailed to me !
    Thanks!

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  15. spam from my own account

    Help! I've had my account for years. I keep changing my password daily to weird things and somebody keeps sending spam from my account. What can I do? They send me emails from an AIM account as my log in.

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  16. Idea for AOL to help its legitimate customers

    Suggestion for AOL to help its customers who are weak on recognizing phishing. Set up your own AOL phishing email and send it to your customers. Anyone who answers that email, you can send them message on "why you shouldn't have answered this message."

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  17. How can I Search the spam folder?

    Why can't I select the Spam folder for a Search?

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