AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Re-instate the use of the '*' in Spam settings.

    You don't understand that Spam senders use a different address after the @ every time so every single spam email address has to be entered into the filter. I had 29 separate addresses one day recently - all from bounce@. This is so wasteful when you already had a way to make it easy for your customers. This has all started to happen in the last 5 days.

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. why am i getting as many as 54 spam emails in one day, every day.

    Why am i getting as many as 54 spam emails in one day, every day?

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. I don’t have Block Senders as an option

    I don’t want spam as that comes through mail. I wish to BLOCK senders, otherwise I will have to cease using aol.com

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. spam

    Blocked the same email today 3 times from 3 different email addresses.

    Block All Senders Except Contacts DOES NOT WORK, HOW MANY TIMES DO YOU HAVE TO BE TOLD THIS..LET US BLOCK USING IP ADDRESSES

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  5. 708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. 708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  7. Stupid

    You people must be F---ing Stupid, Stop sending me those **** Spam Emails

    267th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. stop the spam emails

    I decided to stop using aol since the spam mail I receive daily is way to much

    267th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. SPAM

    Show the sender's URL in the "from" box, Even better, just stop sending the 20-40 pieces of junk mail I've been getting every day for months.

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. do something with the spam filter - tired of getting the same email day after day, 3 & 4 at a time even after I delete them!

    fix your filter or do something to stop spam once & for all.
    Tired of 4 -5 spam emails from the same place several times a day.
    They are getting to be as bad as robo calls that don't go away.

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. Spam Controls, they are just not working. I have gone from no spam to 8-10 spam emails a day! AOL you need to get this sorted

    Spam Controls, they are just not working. I have gone from no spam to 8-10 spam emails a day! AOL you need to get this sorted.

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. I've set really specific spam filters, and not one of them is working.

    I've set filters for specific words in Subject lines, From lines, words in the body of the email, and even to accept email only from specific addresses, and not one of them is working. And I can't set filters for specific domains. I don't expect any email from .uk or .anything.uk, but I can't block that domain. Even blocking the word "insurance" in subject lines isn't blocking insurance offers. And I'm only allowed to set 50 filters. Don't know what you're doing, folks, but it looks like you're not doing anything. Until you fix it, I'm disabling AOL. Not happy,…

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. Have enough staff and train them to help customers instead of selling packages to resolve issues

    Sending emails to abuse@aol.com didn't help for almost TWO months!
    My help/feedback section has been blocked by AOL on the homepage.
    Since the last 15 yrs. tech support at AOL refuse to help with technical issues and try to get more money to resolve issues. It seems there is no tech support in USA because I always get connected to other countries when I call AOL customer service.

    267th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. Have enough staff and train them to help customers instead of selling packages to resolve issues

    Sending emails to abuse@aol.com didn't help for almost TWO months!
    My help/feedback section has been blocked by AOL on the homepage.
    Since the last 15 yrs. tech support at AOL refuse to help with technical issues and try to get more money to resolve issues. It seems there is no tech support in USA because I always get connected to other countries when I call AOL customer service.

    267th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please fix your spam filter. All of a sudden I am receiving 8 or more a day, minimum! Please fix this! What happened?

    Big increase in spam this past 2 weeks ... please fix it! Why am i suddenly receiving so much spam? Horrible experience!

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. SPAM EMAILS ARE NOW TAKING ALMOST AS MUCH TIME TO DELETE AS REDING THE GOOD ONES

    Spam emails have gotten way too much recently. Incredibly way too much.

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. 708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. I do not want any SPAM filter on my inbox. I want everything placed in my inbox. There does not seem to be anywhere to select this option.

    I do not want any SPAM filter on my inbox. I want everything placed in my inbox. There does not seem to be anywhere to select this option

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. Too many cheesy ads!

    Way too many adds, and they are now getting cheesy, look like they were put together in 5 mins by kids - do you really think they are effective? After many many years of being a customer, I may finally have to leave. Since AOL was taken over by Verizon, this has just gotten worse - you are a Fortune 25 company, act like it please - stop with the Cheesy! Do you think putting so many freaking ads on a page blinking at me will get my attention? it only serves to piss me off!

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. AOL doesn't listen to users

    Everyone is wasting their time. ALL post, state how AOL is the worst spam block in the entire industry. AOL is not listening to users and never will. YOU are all wasting your time. Selling your email is to profitable to AOL to ever listen to you. FOLLOW THE MONEY...THERE IS THE ANSWER.

    708th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base