AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. The "adchoice" banners at the top of webmail page, is slow at loading.

    The "adchoice" banners at the top of webmail page, is slow at fully loading. This causes the page to lock up while the banner loads and is slowing down my work production. Please fix this problem. Animated ads no more attract my attention, than static ads, they just slow up your system!

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  2. 47th ranked

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  3. 47th ranked

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  4. Don't force users to open your biased home page

    Don't force users to open your biased home page and have to navigate from there when ALL they want to do is view their email. AOL has NEVER been this bad. Fix your broken links.

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  5. My mail is Fine you have locked me out of all conversation

    I have been with you for better than 20 years I do not cuss or demean on conversations but you lock me out. You have hit my last nerve, you allow crazy libs to say anything mostly lies and half truths then pull the plug on me. Good bye aol you are a *******.

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  6. Fix key elements lost in the inbox for updated mobile app

    An updated version pushed to both my android/tablet last weekend. Can no longer sort email by sender/alpha order to do easy clean up. So frustrating to "search" by email name..tedious!! Can't easily sort by flagged mail, a few clicks now to get to that. After decades, this is making me look at new email apps. "Clean Mail" ?? Moto Mail was GREAT!

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  7. Hijacking links

    Hijacking links Why does AOL constantly try to hijack direct links to AOL email and try to force users to the main AOL home page. www.mail.aol.com redirects to www.aol.com. I have NO use for the AOL homepage at all.

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  8. DELETE AOL.COM WORST EMAIL I'VE RUN INTO

    DELETE AOL.COM WORST EMAIL I'VE RUN INTO

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  9. Hi, Can we either change or add select all just for current page as it would be good to be able to delete 1 page at a time? Jeff

    Hi, Email:
    Can we either change or add 'select all' just for current page as it would be good to be able to delete 1 page at a time?
    Jeff :)

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  10. site sucks

    cannot find benefits page to be load aol desktop gold on my Mac

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  11. File icons on left for inbox, thrash, etc..are too small and too close together.

    Make them bigger and, or indicate clearly at the top of the page where I am. I deleted some items I thought were old, and in Trash, but they were

    In my inbox. The wrong Icons can easily be selected, they are too small and too close.
    Also, the option to create a folder is no longer there. This must be corrected in some way if it isn’t on top the folders list as before.

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