AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. going back to the beginning of emails after deleting

    When I delete an email that is down in my list I am returned to the top of the page. this did not used to happen. What gives.

    The changes being made are making this format more impossible to call user friendly. If I wish to look at an email in landscape format on my phone I can not do it. Why? I used to be able read in landscape format or portrait format.

    The changes make me want to leave AOL. after 30+ years?

    Please stop dropping user friendly features that can not be an addition expense to aol.

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  2. Couldn't find it.

    You can either fix your verizon POP3 and SMTP servers, (or tell Verizon to fix them) so they don't time out, and quit screwing up verizon mail service! If you and Verizon cannot manage to do that, then just destroy AOL.com as an email app. It sucks!

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  3. GROUPS

    I would like to a button on the top of email called "groups."
    Ideally, you could click on "groups" to view all groups, then have a choice to click on: "email group", "add to group," and other choices.

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  4. AOL website needs to reflect the look of the new & improved look of the app. The website is a very old design.

    The new AOL app is great, big improvement. Now the website needs to be updated and reflect the look of the app. The AOL app working much better then GMail, which needs a lot of work to be done to it.

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  5. Switching Between AOL Email Accounts without Logging Out

    This is NOT a new idea, but switching between AOL email accounts would be most convenient and efficient; and it is definitely NOT a luxury. Would you guys take this issue seriously.
    Gmail is starting look a hole lot more appealing...

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  6. Fix problem and provide new function

    I really have two suggestions. 1-the little box between 'From" and "flag" should be cleared after any activity is completed. Currently when box is checked and 'Keep As New' is clicked on box remains checked this results in checked email being subject to next action checked, i.e., if delete is next function is selected the 'Keep As New' item will be deleted with out user's knowledge. 2-Provide a was to 'Un-assign' and email in the spam folder. Thank you, Dave

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  7. Improve log in procedures.

    Why can I not log in to aol mail when using Norton safe search when I am required to confirm that i am not a robot, go through the process and then be told that 'I cannot log in at present'. I then use microsoft edge and log in straight away. Do you have an issue with Norton?

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