AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Problems with Thunderbird, Outlook and other mail clients

    I can see my mail on AOL.com/inbox, but what broke POP3 email fetching for verizon.net addresses? Please check on this and fix it if possible.

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    We want to make sure the email application you’re using meets the latest security standards, and that’s why your account won’t work with the current mail access protocol you are using.

    Here are a few options to securely access your mail:

    Option 1: We recommend that you access your mail using our free AOL app for iOS and Android or simply go to mail.aol.com to access AOL Mail on the web.

    Option 2: Keep your current, non-AOL app, BUT follow a few steps to get it to sync with our secure sign-in method.  The steps vary across different email applications, but in most cases, you will have to remove your AOL account from the app and then add it back again to update sign-in security.  Use the links below to follow the specific steps for your current application:

    iOS Mail

    Gmail

    Samsung Mail

    Others

    Option 3: You can generate a…

  2. put favorites back to stand alone

    My favorites is attached to the aol search screename and i dont understand why??????????? I want the aol search screen gone and want my favorites to stand ALONE ON THE RIGHT HAND SIDE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS NEW FEATURE IS HORRIBLE, PLEASE REMOVE IT. OVER 25 YEARS WITH AOL, NEVER DID I COMPLAIN SO DO THE RIGHT THING AND CHANGE THAT INSTANTLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  3. fill out this field.

    Exiting from mail accidently or not, usually puts the read-message in "old mail", "recently deleted", sometime into "spam" automatically. However, there are times when it disappears altogether. Very annoying, when I didn't want to lose it, because of its importance or consequence.

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  4. Don't automatically open another email after I delete one.

    I'd like to have no emails open after deleting one, instead of it jumping to another one and opening it automatically.

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  5. do not automatically move read mail to "old mail"

    How do I stop the automatic deletion of an email after I have read it? I want to delete them as I want to and not have one I have read automatically moved to old mail. I may want to review an email and having to go to old mail is a pain.

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  6. Heads up It looks like you’re trying to access Mail in a different language. You can update your account settings or read more here. message

    Receantly I have beeen getting this message 'It looks like you’re trying to access Mail in a different language. You can update your account settings or read more here.' when I log into my email, I have not changed my language setting and it still says English - United Kingdom, and my Recent Activity bit clearly show I am in england - united kingdom,

    I have changed it to another then back and just dismissed the message but it still keeps coming back up at the top every time I log in.

    Someone from admin/product support in another persons comment…

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  7. Enable time sent option in Inbox or New/Old Mail view, and display time sent in messages.

    Enable time sent option in Inbox or New/Old Mail view, and display time sent in messages. It seems to me to display arrogance on the part of AOL that one can see time sent when looking at the original message while replying/forwarding, but at no other time (except in Inbox for today's messages).

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  8. Switch between aol email accounts

    I would like to switch between my aol email accounts without having to sign out and back in. I can do it on my phone app but not when I'm on my laptop.
    Thx

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  9. need a way to share with microsoft email

    need to have a share button or link that synchronizes with Microsoft email

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  10. do you have an undo button

    On rare occasions I have selected certain messages to save and pressing the New Mail Button I have lost all my incoming messages and the ones marked to save.
    DO you have "UNDO BUTTON" I can use to retrieve the new incoming messages and the ones marked save as new mail.?

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  11. Video commercial playing with every email opened

    I finally am going to move to another email service. Having to stop a video from playing on the right side of the screen every time I open a new email has finally prompted me to do what I should have done a long time ago. Ridiculous. It will be the end of AOL.

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  12. 29th ranked

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