AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. I wanted to generate a third party app password but "Sorry, this feature is not available right now!"

    Am I doing something wrong? Do I have to wait until the feature becomes available? How long do I have to wait?

    4th ranked

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    We're very sorry app passwords are currently unavailable for AOL Mail accounts. Rest assured, you can still access your mail from the AOL Mail app or via a web browser. We apologize for any inconvenience this may cause you.

  2. I have been an AOL user for over 25 years. You used to be able to set writing your emails in bold, along with font and size. Now, in order

    I have been an AOL user for over 25 years. You used to be able to set writing your emails in bold, along with font and size. Now, in order to have an email written in bold you have to do each email manually. Please bring back a setting that allows all emails to automatically be written in bold. Thanks!

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  3. view

    i would like to view the messages WITHOUT actually opening the messages.

    27th ranked

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  4. leave the mail I have read and saved in the new mail folder

    Please leave the mail I read in the received mail folder not the read folder.

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  5. Is there a way to get a notification that someone replied to my comment in the newsfeed?

    Is there a way to get a notification that someone replied to my comment in the newsfeed?

    51st ranked

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  6. Don't automatically open another email after I delete one.

    I'd like to have no emails open after deleting one, instead of it jumping to another one and opening it automatically.

    17th ranked

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  7. 51st ranked

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  8. By not changing

    Here is a idea as old as the hills and still rings true till this day.

    HOW ABOUT NOT FIXING SOMETHING THAT IS NOT BROKEN.
    See I use AOL because I love it. I have had it for years. I hate Gmail Yahoo and All other email sites. I love this one and I don't see anything wrong. I know if you change it then you'll start throwing ads popping all up and bull like that. Seriously you know you have to pay for it somehow. Save your money Sit back and relax you have done a great job so…

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  9. Allow change of display name for AOL Today conversations

    Would like to change the display name that shows for my AOL Today article conversations. Haven't discovered that this is possible.
    (Earlier a suggestion I made identified this as "screen name," but I think "display name" is what I meant to suggest be allowed to change.)

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  10. INBOX Style Explanation

    The Help section explains the How To change for style, but does not provide what the result will look like after the change. It would be beneficial if the Help would show the results of making a change rather than having the user perform a trial error procedure.
    Also pictures/icons in Title box of Mail Folders do not identify their function when using pointer/mouse over.

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