AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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  1. Why doesn't AOL "remember" me?

    Why doesn't AOL "remember" me. I click "keep me signed in", which supposedly is teh replacement for "remember me". But I also later sign out, of course. It doesn't remember me when I return.

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      16 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • Saving emails on my PC

      Why can't I save my emails to my PC and not have to sign in if I want to read one I saved. The old system was so much smoother and easy to use. Thanks.

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        Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • Filter Settings

        Please allow multiple options on "Filter Settings"

        Example: Each field (from, to, ..)

        114th ranked
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          Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Is there any way to change the settings to where your deleted mail can be pulled up for a longer period of time?

          Is there any way to change the settings to where your deleted mail can be pulled up for a longer period of time?

          140th ranked
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            Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • 140th ranked
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              Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • Every single time I come over here I have to change from the standard to basic setting. Isn't there a way for you to save my preference?

              It is MUCH easier to maneuver in the inbox in the basic/accessible setting than in the standard setting. Every single time I come to the inbox I change it to the basic/accessible setting and yet every single time you change it back. Isn't there something that can be done to save my preferences? This is getting real old real fast.

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                Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?

                Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.

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                  Gathering Feedback  ·  18 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • Automatically delete emails that older than 60 days

                  Allow individuals to set a time after which emails would be deleted, i.e. 60 days.

                  114th ranked
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                    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please tell me how I can keep recently deleted mail for a week - sometimes I inadvertently delete, and can't recover. Thanks

                    Create a setting for keeping deleted mail for a desired amount of time.
                    Sometimes, mail is inadvertently deleted, and never able to recover.

                    84th ranked
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                      Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • Changes to 'Today on AOL' news feed

                      When I open a news item on Today in AOL it changes to a page that does not allow me to open any photos and has awful music playing or someone talking about a totally different subject than the news I want to read.
                      I hate the new changes. If there is no way to change this I'm off to Yahoo.
                      After 23 years of being a faithful AOL customer maybe it's time to move on!!!!

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                        4 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please add the current Date and Time to the top of all pages

                        Please add the option for a current Date and Time box. I have no clock on my computer

                        140th ranked
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                          Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • deleted mail

                          There should be a setting that when you close the email a dialog box comes up to ask if you want to permanently delete deleted mail. This will keep the folder empty. I forget to enpty the deleted and it gets a lot in it.

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                            Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • Downloading Saved Mail?

                            You use to let people save the old mail to our systems if we liked. I would like to save my old mail to my system and not have to get on yours system every time I am looking for some thing in my old mail and use up the space that you give me for old mail on your system.

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                              Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • allow users to invite friends to events in calendar settings

                              allow users to invite friends to events in calendar settings

                              114th ranked
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                                Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Verifying other accounts does not need done more than once or twice a year

                                Please provide option WHEN (such as 60 days, 200 days) the user wants to verify accounts. I am using another AOL account, but cannot be in both accounts at the same time. I have to find another device, if one is available, or jump back and forth between accounts.

                                140th ranked
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                                  Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • Why did my security question disappeared? I want it back!

                                  Today I want to reset my secret insurance.
                                  I was surprised to find that option was disappeared after I deleted my old security question.
                                  Now I want it back!

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                                    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

                                    If you previously created an Account Security Question (ASQ), you may be prompted to enter it when signing in to certain parts of your AOL account. You can no longer create or update your ASQ. Instead, we recommend you turn on 2-step verification and add a recovery phone number and email address to your account.

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