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AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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538 results found

  1. Delete large groups of email

    Should be able to delete more than 100 emails at a time. I search based on @emailaddress.com but can only delete 101 emails at a time. Consequently I have many tens of thousands of emails. :-(

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  2. Settings - Add an Option to Suppress the "Click OK to proceed" Box When Users Delete E-Mail Messages via the Browser

    Add a setting that allows the user to not have to click an <OK> when deleting an e-mail using the browser version of AOL. ( I say this because every time I delete an e-mail, I have to click on the <OK> button to confirm I want to delete the e-mail. ) Thank you...****

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  3. Seriously requested feature

    AOL was mostly a newbie app until it became part of Verizon, whose users tended to be more experienced. As one of the latter group, I am
    perpetually annoyed by the confirmation prompts for spam and deleted files folders. I know why this 'feature' is there, but I'd appreciate the option to disable these to save the extra steps (many thousands of mouse moves and clicks and still counting).

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  4. Continue to enhance spam filters

    I would like to know why I received a notice this evening (8/4/2021) that AOL did not recognize my laptop device as one used to log in previously. The laptop is the same one I have been using for over 3 years.

    I used the security code sent to my cell phone. Just want to be sure nothing is wrong with any settings.

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  6. For some reason I saw that I could not see certain content without logging in on a news feed. This is now going through to my mail app

    When I logged into my AOL account this morning and I went to follow a news feed. I was told I could not view content without logging in again.
    When I did this is started sending messages though on my mail app on my iMac which I use for another email account. I would like to stop this but I don't know how. Could you please find me the answer as I started deleting the emails which I don't want to do.

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  7. today on aol, all i get are 3 boxes with greyed out screen. this is going on for two weeks

    it has been over a month and my today on aol all three boxes are all gray, what is being done about this.

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  8. lock inbox columns, move Spam button

    Please allow us to lock in the order of the columns in the inbox (checkbox, from, date, subject and the flag/trash/attachment icons.) It is far too easy for a slight mouse or touch error to shift the order, often when you are trying to move something into a folder. Also, please move the Spam button off to the other side, all alone, where trying to delete or use the More function won't lead to it accidentally being marked as Spam. (I see my initial attempt at this below, but it was never acted on.)

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  9. Interface with Office 365

    Seems neither no setting for AOL used within Microsoft Office 365 Outlook takes them, nothing POP, IMAP, Outlook.com, Office 365 - I have to manually log into this account to keep it from getting deleted after over four decades, I use it for research not a main email site, I have used Outlook for over four decades never have I seen such a mess at AOL, first Yahoo, then Verizon, the AOL Verizon, can you make up your mind who you are and have the users have the proper setting to set up Office 365 Outlook!

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  10. Third Party App Passwords

    Background:
    My email suddenly stopped sending and receiving (minutes after it was working fine) a few days ago. I use the desktop version of Outlook with POP/SMTP settings. After days of trying to fix it, I realized that I needed to generate an app password in the Account Security section of my Verizon AOL email account, and then enter that password in the Outlook settings (File - Account Settings - Server Settings). I talked to an AOL customer support representative (which unfortunately is not 100% free - I needed to sign up for a paid monthly service with the first…

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  11. retaining deleted messages

    It's 4/19 and I have to get a message from trash from 4/4 and it's not there! you have to retain deleted messages for 30 days! it should be a setting.

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  12. AOL mail is so far behind other services

    Settings is a mess. It is hard to find what you want to change, if it is even available. Filters and folders is overly complicated and are very hard to set up, I have to move my email manually.

    These are just a few of the problems. I have had an account since AOL first started, using a CD from Walmart. I only have it now because it is like a phone number, I have always tried to never change one if I can. But it is getting so bad that I am thinking of cancelling it. It will take…

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  13. Security

    It's amazing after all this time (over 2 months), you guys haven't realized you have a glitch in your system. I have removed the phone number ending in: *75 from account more times than I can count BECAUSE THE SIM CARD HAS BEEN HIJACKED/MIRRORED by my gang stalkers: (https://YouTube.com/KimMeWyatt) and no matter how many SIM cards I get, THEY STILL HACK IT, so, as a result, I no longer use the number! Low and behold the number is back on my account as a 2-step verification option AGAIN! The funny thing is, after talking with one of

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  14. Flag

    Like to see flag on right side.

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    1 comment  ·  Settings  ·  Admin →
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  15. Get updated passwords correctly, AOL!!

    I am so tired of AOL sending me a message that I need my password to sign into an account, or to see something on my MAC computer. And then, my PW is usually rejected, even though it was changed and verified by AOL. My idea, PLEASE get this one right! Once a PW is changed and approved, check files or however AOL does this, and see that the correct password has been used. I just changed my password, "AGAIN!! I sure hope AOL finally gets it correctly!

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  16. STOP Spam mail!!!!!!!!!!!!!!!!!!!

    Why have a "Block All Senders Except Contacts," if it DOESN'T WORK??? Even after checking the box I'm STILL getting bloody SPAM MAIL! Every SINGLE day, several times a day, I have to delete unwanted SPAM MAIL!!!!! AOL, do SOMETHING to make this STOP!!!!

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    Reviewed  ·  6 comments  ·  Settings  ·  Admin →
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  17. Why doesnt AOL transfer 1,000 emails to my folder but only transfers 100 at a time?

    Why doesnt AOL transfer 1,000 emails to my folder but only transfers 100 at a time?

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  18. Why does my login keep changing from English, I have never changed my computer settings and all other applications show in English. However

    Why does my login keep changing from English, I have never changed my computer settings and all other applications show in English. However every so often my AOL login change to a foreign language why!

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  19. Let ``read'' messages stay in New Mail until I delete them!

    Do NOT delete New Mail as soon as a message is read! This is very annoying and does not happen in gmail, which I prefer. Allow the user to hold the message in New Mail, delete the message or send it to Old Mail. Otherwise keep all New Mail messages until the USER moves them. I spend an hour a day searching for messages in Old Mail that I want to keep after I read them.

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  20. Date range for bulk deleting old emails

    Why not enable a method of bulk deleting emails by a date range.
    This would make it easier for those of us who have many thousands of undeleted emails.

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