AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
538 results found
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View Message Source is broken in Basic\Accessible Version
I am using https://mail.aol.com/webmail-std/en-us/basic (Basic/Accessible Version).
When viewing an email message,if I select More\View Message Source, then a new tab opens with https://mail.aol.com/webmail-std/en-us/basic in inbox view, not a tab with the message source.
If I switch to to Standard Version, View Message Source opens a new Window with the message source, not a new Tab.
Also, when I Save As from the new Window, the file name is always "rawplaintext"instead of a unique name such as MessageXXXXXXXXXXXXXXXXXXXXXXXXXXX.txt which was available in Basic\Accessible Version.
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Need to use Manage App Passwords for email clients
Inform users of email clients such as Outlook and Thunderbird that they need to use Manage App Passwords as of August 1, 2021.
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AOL Todays Mail
AOL todays mail pictures are taking so long to show up.
All steps of TS had been performed. It's also doing the same with other browser. -
Security
The Recent Activity function within Settings does not allow the USER to see at the same time if there are more than one device logged into the email account. For instance, sometimes when I log off, the LOG OFF pop up prompt does not always appear. So I don't know if another unknow device is accessing my account. Recently Activity function should display all devices (phones, laptop) log onto the account at that moment. Thanks for listening.
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How do I update phone & address for my account?
Need to update an old, cancelled phone number. Cannot find Help category for updating settings. ?????????????
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Give me back my old INBOX
GET THAT NEW INBOX OFF OF MY ACCOUNT
I WANT THE OLD ONE DAMMIT -
addresses not being blocked
I have BLOCKED addresses, however I CONTINUE TO GET EMAIL from these blocked addresses! WHY? And the amount of spam on AOL is absolutely RIDICULOUS! If I block an address i should NOT get ANY EMAIL including SPAM from the blocked address.
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Larger Font for Seniors
It would be great to be able to increase FONT Size.
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Not able to post to news items. Funny because I am a conservative.
Cannot post comments on news articles. You do know that I am paying for this service, don't you?
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signature
STE**
President**
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AOL MAIL
BUG
- Opening new window when MAIL button is clicked
- Opening new window when HOME button is clicked- Opening new window when some ARTICLES are opened
T/S:
- cleared history
- used other browser
- clear preferences
- checked browser settings
- checked mail settings
- restart computer
- tried private browsing
- tried to relaunch -
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View on PC
Do not like the new pc email so will be looking to switch to a new email address
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How do I pin emails to the top of the inbox?
There is a NEED to pin emails to the top of the inbox.
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auto-forwarding email
I am disappointed that you do not allow auto-forwarding of email. I have been a subscriber since 1989. I will spend the next month updating all of my accounts that used the aol email address to another service.
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Event details are not showing. Included as an attachment that would not open.
Event details are not showing. Included as an attachment that would not open.
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I only want "UNREAD EMAILS"!
Instead of just unread emails... my inbox now shows every single email (thousands) until I click the dropdown box and hit "see unread".
The next time I sign in or refresh, those thousands of emails are back again. WTF?
Never had this problem before ... I just want AT ALL TIMES to see unread emails in my inbox.
AOL is getting horrible especially with all of the ads everywhere (that now look like emails) after almost 20years it's about time to move on...
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sub usernames
Need to make a current sub username its own master username. Thru divorce or death, need to decouple current master/sub. Talking to agent, the reply is can't do it, against AOL policy.
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Larger Font for Seniors
It would be great to be able to increase FONT Size.
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restore the sorting function in mail sender and by subject PLEASE
restore the sorting function in mail sender and by subject PLEASE. sometimes relocating a mail from a frequent sender is much easier.
- Don't see your idea?