AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
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Stop the ads, nothing more nothing less AOL. lets start a cancellation policy
How about this, we all start to cancel our business with AOL until they rollback this ******* decision. They have taken advise from some clown or competitor to ruin a decent business. a 20 yr customer about to cancel.
2nd ranked -
Fix e-mail problem please
I cannot open attachments to my e-mails. What is the status of fixing this?
54th ranked -
Spam Settings
This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
1st rankedDue to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
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Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable.
Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable
5th ranked -
AOL FOR CRYING OUT LOUD DO NOT CONTROL MY SETTINGS BY PRE-CHECKING THE "STAY SIGNED IN" BOX WHEN I AM SIGNING IN. KNOCK IT OFF ALREADY!
DO NOT CONTROL MY PRIVACY BY PRE-CHECKING THE "STAY SIGNED IN" BUTTON WHEN I WANT TO CHECK MY EMAIL. IF I WANTED TO STAY SIGNED IN, I WOULD CHECK THE BOX -- DO NOT EVER DO THAT "FOR" ME. E-V-E-R
19th ranked -
I am sick and tired of seeing soliciting from women. That to me is prostituion and i want it stopped!!
Every day there is at least over 20 or more either thinking my e-mail is a man's or they are just looking for someone to click on for them to make money. I know I can delete, but trying to get them to stop sending.
23rd ranked -
block emails in one easy step
To block an email address I have to take 17 steps ( copy, paste, save etc). Why can't there be a block and delete button next to each email received.
21st ranked -
Put back the block on only receiving email from those people in my address book.
Put back the option to only receive email from those people in my address book Please.
3rd rankedThank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.
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Keep it the way it was.
Stop changing things. Leave well enough alone. If it is not broke, don't fix it.
47th ranked -
STOP THE POP-UP ADS!!!!
STOP THE POP-UP ADS!!!!
4th ranked -
Block Email Address Button for Each Email
It may have been said before but I would like to reiterate the ability to have a block email option on the mail page. It is not practical or time efficient to copy and paste SPAM email addresses (30+ daily) to the block email section. Just as there is a SPAM option for emails, then PLEASE install a BLOCK email address option. This would probably solve a significant amount of your spam complaints.
24th ranked -
SPAM - Return to Sender
Have a "RETURN TO SENDER " button that tells them to STOP sending mail. This will force them to deal with a flood of email in their box. AOL customers should not have to deal with trying to unsubscribe to all the junk mail. WHO SOLD my mail address to all of the Spam senders; AOL? STOP IT .
18th ranked -
Here's a mine waiting to be stepped on...
Don't do what I just did! I was nearing the end of a detailed email I composed, when I went to another site to copy something I needed to paste. When I back-arrowed to Compose, everything I had written was gone and unretrievable. This AOL non-solution has been around for two decades. Isn't that long enough to fix glaringly poor programming. I was forced to switch from Verizon-hosted email to this train wreck. I suspect that Verizon or Oath broke it when they began leveraging it for Ad and profiling revenue. Email used to be a simple and essential tool.…
73rd ranked -
automatically delete spam mail.
If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.
6th ranked -
ordering emalis
I have the basic version of aol mail ( Free version) and used to be able to order my emails by From, subject , date etc.
However, now I am only able to order my emails by date and not any other column. Is this because I have the free version of AOL mail?7th rankedThe Read, Unread and See All filters are no longer available. However, you can sort your emails by date, subject or sender if you switch to the Unified Inbox view.
If you’re unsure how to switch to this view, please refer to the following help article: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view.
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Spam - I want the ability to block all domains coming from ".uk"
I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…
9th ranked -
you have choices. Stop the ads, let me delete the ads, or stop charging me to watch these ads
You have 3 choices: stop the ads, let me delete the ads, or stop charging me to watch these stupid ads
26th ranked -
News On AOL.. --
You show a "story" of interest and when clicked on it opens in a new tab . You have to click "Next Page" far too many times to reach the one that addresses your original story theme. It takes too much time to read thru all the background and I normally click off these stories.
Also.. the old format of AOL was better as you could access yr files off line... Hope feedback is helpful.
87th ranked -
You may have cost me my biggest client.
DO NOT MERGE THIS WITH ANY OTHER REQUEST. IT IS NOT THE SAME!!!!!!!!
I used to be able to have the spam filter turned off. Suddenly, AOL started deciding what was spam. I don't see this on Outlook where I collect my message. I had eight orders from one company go into spam. Give back the option to disable the spam blocker. I can decide for myself what I want to keep and what I want to delete.68th ranked -
Why is non-spam mail going in to spam even after I deem it not spam??
I've been getting alot of my mail go to spam. Emails I normally get and always open. I go to the spam folder, check that they are not spam and they go back to spam anyways.
177th ranked
- Don't see your idea?