AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. Problems with Thunderbird, Outlook and other mail clients

    I can see my mail on AOL.com/inbox, but what broke POP3 email fetching for verizon.net addresses? Please check on this and fix it if possible.

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    140 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    We want to make sure the email application you’re using meets the latest security standards, and that’s why your account won’t work with the current mail access protocol you are using.

    Here are a few options to securely access your mail:

    Option 1: We recommend that you access your mail using our free AOL app for iOS and Android or simply go to mail.aol.com to access AOL Mail on the web.

    Option 2: Keep your current, non-AOL app, BUT follow a few steps to get it to sync with our secure sign-in method.  The steps vary across different email applications, but in most cases, you will have to remove your AOL account from the app and then add it back again to update sign-in security.  Use the links below to follow the specific steps for your current application:

    iOS Mail

    Gmail

    Samsung Mail

    Others

    Option 3: You can generate a…

  2. STOP! the auto play audio for rolling video ads

    You just started it this week. You are driving me crazy and I have to click the tiny pause button every 5 minutes. STOP IT!

    2nd ranked

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    Gathering Feedback  ·  23 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

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  3. ITs really simple. Make a 'Delete all Spam' option so we do not have to go page by page. I have gone from 100 spam pieces a day to over 1000

    Spam has increased by ten fold. Every day its up from 100 to over 1000. page by page deletion is so 20th century. Make a 'DELETE ALL SPAM' option. Gmail provides this option why can't you??????????

    5th ranked

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    Gathering Feedback  ·  9 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 7th ranked

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    Gathering Feedback  ·  13 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 5th ranked

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    Gathering Feedback  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Unable to sign on the aol comments and loops back to the aol home page

    Unable to sign on the aol comments and loops back to the aol home page

    8th ranked

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    Gathering Feedback  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Not enough block senders

    Increase the amount of emails to be blocked from 1,000 to no limit or at least 2,000.

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  8. wildcard characters

    I am now getting emails from onmicrosoft.com. This is a feature of business 365. This allows the admin to change the sub-domain name at will. So one day it could be me.onmicrosoft.com, the next it could be you.onmicrosoft.com. Is there a possibility for your engineers to allow a windcrard character '*' so all emails in the block sender list with *.onmicrosoft.com will be blocked. I wrote to the abuse email to MS but they told me the names change so often they cannot remove the abuser.

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    Gathering Feedback  ·  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Option: Save As New.

    When using the "Save As New" option, for the text to retain its BOLD status.

    8th ranked

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    Gathering Feedback  ·  3 comments  ·  Font  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Show the dates of these posts. Why no dates unless we click on them? Silly.

    i see something that seems pertinent to my issue and then after i upvote it i see that it is an old issue from prior yr. Put the dates on the posts so we can see that before we open them. NO idea why you dont date these. This is an issue on the Main page with the hot ideas and also other sections. Doesnt anyone use this there? Use it and you will see my frustrations. smH ADD DATES TO ALL POSTS not just some. ALL POSTS SHOULD HAVE A DATE ON THEM!

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Subfolders

    It seems like the ability to add subfolders is basic to organizing emails and it appears that AOL users have been asking for this for years.

    11th ranked

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    Gathering Feedback  ·  2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

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  12. I want to review email file attachment before they are automatically saved.

    Allow user to review attachments before they are automatically saved. As is is now I need to go tot he documents folder, locate the reviewed attachment and delete it EVERY TIME!!!!!!!!

    13th ranked

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    Gathering Feedback  ·  0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 16th ranked

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    Gathering Feedback  ·  1 comment  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

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  14. When at the Inbox, make a right-click to Run-all-Filters.

    When at the Inbox, make a right-click to Run-all-Filters.

    13th ranked

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Flag message when "Reply-To" is different than "Return-Path"

    You ought to flag an email whose "Reply-To" field is different from its "Return-Path" field because spammers can use "Reply-To" to connect to them rather than to the person identified in your address book. There are legitimate reasons for having a different "Reply-To" address but surely those senders shouldn't mind your calling attention to it.

    13th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Do not abuse email addresses with your spam

    The Marketing Preferences portal for AOL is a joke. Despite turning off all marketing for each individual option for every one of my account's email addresses, AOL still adds more discrete marketing options that default to on, thus making this a pointless exercise for those that wish to completely opt out. Please honor the wishes of those that have unsubscribed entirely and stop all marketing correspondence in perpetuity.

    11th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Subfolders

    I see that users have been asking for subfolders for saved mail for years with no apparent response from AOL. This should not be a big deal to set up.

    16th ranked

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    Gathering Feedback  ·  2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

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  18. put favorites back to stand alone

    My favorites is attached to the aol search screename and i dont understand why??????????? I want the aol search screen gone and want my favorites to stand ALONE ON THE RIGHT HAND SIDE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS NEW FEATURE IS HORRIBLE, PLEASE REMOVE IT. OVER 25 YEARS WITH AOL, NEVER DID I COMPLAIN SO DO THE RIGHT THING AND CHANGE THAT INSTANTLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    18th ranked

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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 29th ranked

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  20. 19th ranked

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    Gathering Feedback  ·  1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

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