AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
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Spam Settings
This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
1st rankedDue to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
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Please remove advertising from side bar of my email. It interferes with reading emails
please remove advertising. i am not interested in any of it
2nd ranked -
Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable.
Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable
7th ranked -
Put back the block on only receiving email from those people in my address book.
Put back the option to only receive email from those people in my address book Please.
3rd rankedThank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.
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STOP THE POP-UP ADS!!!!
STOP THE POP-UP ADS!!!!
4th ranked -
ordering emalis
I have the basic version of aol mail ( Free version) and used to be able to order my emails by From, subject , date etc.
However, now I am only able to order my emails by date and not any other column. Is this because I have the free version of AOL mail?5th rankedThe Read, Unread and See All filters are no longer available. However, you can sort your emails by date, subject or sender if you switch to the Unified Inbox view.
If you’re unsure how to switch to this view, please refer to the following help article: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view.
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automatically delete spam mail.
If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.
6th ranked -
Spam - I want the ability to block all domains coming from ".uk"
I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…
9th ranked -
TRUMP Political Ad
Why is Trump survey appearing on my sign in page. Then to top it off the only options are that he is doing Great, Good, or Okay, Did you all get a hefty check and sell out in order to put this on the AOL page? It is Fake news and Fake Survey? I am disgusted it would even appear on my screen. Regardless of my political affiliation. Seems to be I was exploited.
8th ranked -
Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!
Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!
14th ranked -
PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?
Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.
13th ranked -
NEWS "TODAY on AOL"
Sorry to say, but "TODAY on AOL" news looks and sounds just like
"THE NATIONAL ENQUIRER"....
Your news is not worth reading...."PATHETIC"...11th ranked -
Why must I push three buttons to get to new mail after I sign in?
After signing in, I should be able in one click to get to my new mail.
12th ranked -
Spam Reports
Make logging in quicker!!! Give us better Spam controls that work!!!!
Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
What are you people doing?!
Email should be simple, fun, convenient, and efficient. NOT anymore.
Do you want to make people move? Make a bad name for yourself?
Geez, in this day and age - you should be able to figure this out.10th ranked -
AOL is not concern about your convenience!
It's very obvious that AOL does NOT have your interests at heart! Just look at all the pleas and requests to put back the spam blocks to stop unwanted mail and yet NOTHING has been done about it by AOL. THEY DON'T CARE about WHAT YOU THINK OR WOULD LIKE!!! They're ONLY out for themselves! Close your accounts and go somewhere else. There are other places out there, that will block unwanted spam mail!
15th ranked -
17th ranked
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Where is the "Check status" option on my sent mail?
Where is the "Check status" option on my sent mail?
19th ranked -
Your 'unseen' ads, running in the background, slows my computer down to the point it takes 5+ minutes to type one line. I've worked o
Stop running 'unseen' ads in the background in the email. It slows my computer down to a near stop in the email. The message comes up 'This web page is using significant energy, etc. I finally clicked 'control' on that warning, and up comes an entire ad.
16th rankedWe have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
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40th ranked
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Offer a right-click menu option to restrict spam addresses.
Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.
18th ranked
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