This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
115 results found
I like the standard version of AOL e-mail and vehemently dislike the "new and improved" version. I get several hundred e-mails per day and like the listed in one-line format for easy inspection and deletion. The new version has too many unnecessary bell and whistle.24th ranked
Ability to Rearrange Mail Columns in Order Desired
I would like to be able to arrange the columns in the order that best suits me, like I could in the old version of AOL.18th ranked
Automatically delete emails 30 days or older.
Automatically delete emails 30days or older. Because it is very time consuming to do it manually.24th ranked
If it's Not broken, No need to fix it!!
Go Back to the old one, or I'll be using Yahoo all the time ... Even though I've had this account since 1990.22nd ranked
AOL Mail Favorites is not yet on the new version. Please have the option available there as well as quickly as possible.22nd ranked
Right-Click, Search for From/To missing?
What happened to this quick feature? Right-Click Search for From/To missing? Why on earth would you remove this?24th ranked
STOP posting ads with music
It is especially annoying when I am on the phone or in a zoom meeting. The music for ads for Greece are especially annoying. My wife keeps running into my office asking what are you doing.44th ranked
I hate the new aol email layout and everything about it!!!!
I hate the new aol email layout and everything about it. I can't find anything so I hate to use it and it is my main email account!!!!28th ranked
Unbiased reporting of news
AOL should be balanced in its reporting of the news, especially in terms of reporting about the behaviors of President trump and Mr. Biden. Your reporting of the Biden classified documents scandal has been a cover up of his behaviors. Correct it please.30th ranked
No more Trump ads.
Please, no more "Trump" merchandise ads or ads from any other criminal traitor. It is VERY disturbing.28th ranked
Back button no longer properly goes back to the email you replied to or forwarded
Whenever I reply to an email and hit back, it should go back to the email from which I replied (or forwarded). This was the behavior in the old AOL Mail. Would you please re-instate that? Currently, after replying or forwarding an email, the back button takes you back to a folder and you lose track of the email that you replied to or forwarded, but I want to take action to move that email properly before returning to my main email folder. Nothing should have changed in this respect form the old version. Thanks.24th ranked
Your systems are bloody useless please fix them up or I will call a television station that's my bloody idea30th ranked
this forum sucks. it's useless and slow and provides no help.
What's the point of having a forum if you can't find an answer to a problem?35th ranked
When selecting "All" to delete emails, please allow deletion of 100 or so at a time; not 1000. ALSO, make it so, if you inadvertently click
When selecting "All" to delete emails, please allow deletion of 100 or so at a time; not 1000. ALSO, make it so, if you inadvertently click a message, keep all your originally checked emails....Gmail does!30th ranked
I want the old format back I do not like this new one.
Put oId format back
I did sign in35th ranked
Option to File Emails to a Thumb Drive
Emails can now be saved to either AOL or a PC but would like to see a third option to a Thumb Drive.30th ranked
I just want to go to my email without all of the news!!!!
Improve by going back to the way it was!!!! I hate, hate, hate this new idea!!!!30th ranked
Bring back words or phrases or senders that can be blocked in emails.
Bring back words or phrases or senders that can be blocked in emails. It worked great in previous versions. I get over 100 spam emails per day from "renter" "info" "newsletter" "admin" "contact" "no reply and"16307" to name a few. There are some legitimate emails that go to spam that I have to search through to get.44th ranked
Prefer Old version BACK button would take you BACK to the original email after forwarding it. New version I have to go to the Old mail folder and find it if I need to act on it (e.g file it)35th ranked
Listen to your customers! We were happy the way it worked before! PLEASE, PLEASE, PLEASE! Put it back!
Listen to your customers! We were happy the way it worked before! PLEASE, PLEASE, PLEASE! Put it back the way it was!! Can't you see how unhappy everyone is?35th ranked
- Don't see your idea?