AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. sexist news items

    How is it that the article entitle "Chelsea Handler under fire for tweet about sen. graham" has the photo that is just a close-up of (presumably) Chelsea Handler's ***? Seriously, get your * together.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. why do you use such ugly and disgusting pictures in your advertising?????

    Use advertising that is not offensive and ugly to look at!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. DON'T LIKE WHAT HAPPENING TO AOL WAS A GOOD SITE NOT NOW

    I DON'T LIKE THE WAY YOU PEOPLE WANT PEOPLE TO SIGN A OATH LIKE WE ARE IN COURT IF IT HAS COME TO THIS I DON'T WANT ANY PART OF IT. WE ALREADY HAVE A PERSON UP THERE THAT WANT'S TO TURN THIS COUNTRY INTO COMMUNIST COUNTRY AND IT'S SAD LIKE YOU'RE SIGNING YOUR LIFE AWAY BECAUSE OF A WEBSITE RIDICULOUS :(

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. pane

    allow reading pain to be moved to the left

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Will you Klowns please earn your salaries and actually DO SOMETHING???

    Correct the options in "Spam options" to allow users to block addresses of SPAM ABUSERS. I don't want to hear one of your "engineers" is working on it, this has been a long term problem.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Have not had access to my email since 9/14/18 with zero help from AOL tech support. Case has been "escalated" but not one update or fix

    Have not had access to my email since 9/14/18 with zero help from AOL tech support. Case has been "escalated" but not one call back from anyone. I have called nearly everyday since the outage and am told the same story... wait to be called when problem is fixed. This email affects my livelihood and not one person at aol could care less. How does a company run like this???

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. It is Past Time for

    It is Past Time for AOL users and subscribers to be heard. I believe that we should hire some Attorneys to Sue AOL in a Class Action Lawsuit for a minimum amount of 3 (THREE) Billion Dollars. Since AOL, Time Warner, Yahoo, Disney, and ABC News is ALL the same company they have the money !!! If they will not listen to reason and took the Spam Settings Away from the us users maybe they will listen to their pocket book. There are hundreds of Lawyers out there that would take this case for their average 35% commission of the…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. STOP THE SATANIC GAY LESBIAN TRANSGENDER ****** PERVERSITY THAT IS NOW BEING FORCED ON CHILDREN BY YOUR ADVERTISING!!!!!!

    Stop this satanic attach on me and everyone else by your satanic demonic **** of children being advertised and forced on Godly Christians without our consent!!! You are all evil satans with your advertising!!! I don't want to see your evil!!! The proof is in the fact that you never! ever! never! advertise something Godly or Christian! Show me one God base Christian add!!!! You have NONE! Not even one!!! This is the only thing I want to see so if you refuse to do that then I don't want to see any of your SATANIC POISON raping our children!!!!…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. This is not an idea but a complaint. I keep getting these AOLReminder messages that I have not requested or asked for. Please stop them.

    This is not an idea but a complaint. I keep getting these AOLReminder messages that I have not requested or asked for. Please stop them.

    Someone else said exactly the same thing. Except I don't use AOL Calendar, because I don't wan to use any AOL services. Ever. I do not maintain an AOL account. I know if I figure out how to log in to AOL to try and turn these off, i won't be able to, and don't want to be cause I don't want to trigger more interactions and messages from AOL. I never want to get…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. webmail

    Normally when deleting emails there should only be a notification at the bottom confirming the action but recently webmail has been giving me notifications where I have to press OK to remove the message. It happens very randomly. Usually after deleting an email or marking an email new.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Offensive Advertising

    I am offended by a particular advert for a product to treat ERECTILE DYSFUNCTION.
    A male member covered in vaseline....please ban that nature of advertising. Thank you

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Need thorough quality assurance testing after program undates BEFORE release

    The new AOL Mail original rollout months ago was abysmal & pathetic as was tech support. Tech support now is good to excellent. Programmatic changes are still causing relatively minor but not insignificant bugs that probably were the result of changes unrelated to the target functionality. My suggestion is to 1)improve testing process to include more minor functionality and 2) add the local testing model of bug correction into the larger comprehensive testing for future large scale releases. I am a retired high level quality assurance consultant and would be happy to provide informal input regarding testing process if contacted.…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I would like to see a the need for a pass word to get into the AOL mail folders other then just the one to get into AOL.

    I would like to see a the need for a pass word to get into the AOL mail folders other then just the one to get into AOL.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Please get rid of the privacy memo...been there forever

    Please get rid of the privacy memo, been there forever...

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I need my daughters aol account turned back on ASAP. I have waited over 4 months. Take care of immediatley please!

    I have wasted over 5-6 hours of my time explaining my case #'s to Sr. Tech (#06293971, #06622993, #06879252, #06878624) to turn my daughters aol account back on (*******) It was explained the account is live on the aagi system and the only slow down was the client conversion from the Verizon acquisition. I was told her account would be turned on in 48 hours. We are past 4 months now. This is unacceptable.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base