AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Sorting the Inbox

    Would you make a toggle on/off option to see only UNREAD mail in the inbox?

    127th ranked
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    Gathering Feedback  ·  1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  2. Viewing deleted Mail

    Can't view old deleted mail back more than a week, Would like to be able to view mail in trash folder back farther than 7 days.

    161st ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automatically delete emails that older than 60 days

    Allow individuals to set a time after which emails would be deleted, i.e. 60 days.

    49th ranked
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    Gathering Feedback  ·  11 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hey AOL - how about less emphasis on ads, and more attention to your customers?

    It is extremely frustrating to have to put up with no less than 4 full screens of advertising just to actually get to my Email!! Separating the Login screen from the Password screen, just so AOL can sell more ad revenue, wastes my time, slows the process and is very annoying. Also, I notice constant problems with email loading and navigation, but those stupid, annoying banner ads always come right up!!

    34th ranked
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    Gathering Feedback  ·  2 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Filter Display Names

    When a filter is based on "From", it should also catch display names, not just the address.

    201st ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Need new stationery and fonts - catch up with the times!

    You desperately need new stationery themes (it's been YEARS) and a greater variety of fonts!!

    53rd ranked
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    Gathering Feedback  ·  9 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  7. For SPAM AND DELETED Folders - Should be ONE CLICK TO REMOVE if you click the Trash Can Icon.

    For SPAM AND DELETED Folders - Should be ONE CLICK TO REMOVE if you click the Trash Can Icon. No Need to confirm.
    If you want to preview beforehand you can still just click the Folder.

    143rd ranked
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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I faithfully put spam email addresses and variations of them, using *, by going into Mail Settings, Spam Settings. Are you using this lista

    I faithfully add my spam email addresses to Mail Settings, Spam Options, using the full addresses and variations of them, using *. Are you still using this information to filter my incoming mail? It does not seem so and it takes a lot of time to go through my spam and do this everyday. Why can't you add a 'Delete and Block' Function so I don't have to go through 6 steps to add an address, in addition to just Delete. It could be a one step function. Here is a list of my blocked addresses, from over the many…

    53rd ranked
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    Gathering Feedback  ·  5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. You can improve this site by not showing the president's face each and every day!

    Do Donald Trump have stock in AOL.COM? If he is not paying for his face on here, why do I see it every time I log on. You asked my opinion that's it.

    38th ranked
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    Gathering Feedback  ·  10 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  10. Put it back to how the mail account was!

    Put it back to how the mail account interface was! I really dislike the awkward navigation to get a simple task done, it’s NOT user friendly.
    It’s just change for the sake of change, not an improvement.

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow Users Responsibility For Their Account Passwords

    I am sick of your ***** system not allowing users to set my password to what they want by giving ***** notices saying "Your new password is too similar to your previous password" or other such messages. I understand that you do this for security, but as the account owner I want to set my password to what I want and so long as I have not been hacked my password is still safe no matter what it is even if it was the exact same as the previous password. STOP MAKING THINGS MORE DIFFICULT FOR USERS BECAUSE YOU WANT…

    161st ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 Improving Email's spell check features and also 2. Folder arrangements

    Two points:

    1. The e-mail's spell-check has the feature "skip" Why doesn't AOL e-mail's Spell Check has the feature of "Skip All"? This will help in speeding spell check if I have a unique word such as SplChk coming several times in the body of the e-mail.

    2. In the Folders arrangement, why doesn't AOL e-mail has the feature of "Nested Folders" such that we can seep several folders in one folder?

    2.

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. reading lots of mail

    When I am on page 3 or 4 or 5 ... and I go to view an Email;
    When i return I am again on page 1 - I have to go & remember & go to PAGE I was on and scroll to find my place = So useless if I have 80 or 100 email to read !!!

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  14. I have AOL in my IPhone X and it will not stay loaded. It

    AOL will not stay open. When I click on an email page or article, etc. after a few seconds it closes, disappears from screen, whatever.

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Is there a way to merge AOL contact list with Galaxy Note 8 phone without using SIM card?

    How to merge AOL Contact list with Galaxy Note 8 without using SIM card?

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can the delete, spam, and not spam buttons be colored or moved apart?

    Can the delete, spam, and not spam buttons be colored or moved apart?They are too close and accidents occur. Please move the button apart and add a color change:
    examples: red to delete, yellow for spam, orange for not spam, green for keep as new.
    Or allow customization to do so.

    388th ranked
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    Gathering Feedback  ·  0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Support multiple server connections to cache for third party clients under IMAP

    When a third-party client such as Thunderbird or Windows Live Mail enables multiple server connections to cache for an IMAP account, accessing folders initiates additional login authorizations which will eventually be rejected when too many requests are made within a given period of time. This is very frustrating for the user, since he or she has in fact "done everything right" when setting up the account. As a workaround, PLEASE advise the user when setting up his e-mail account under a third-party program to set the maximum number of server connections to cache to 1:

    https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

    https://help.aol.com/articles/verizon-move-to-aol-mail-setting-up-your-new-aol-account-in-a-third-party-email-program-or-mobile-device-imap

    https://help.aol.com/articles/download-your-email-from-aol-mail-with-imap

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add additional options for Fonts that we can choose from

    I believe all of us that uses webmail only has up to 9 Fonts to choose from. I would like to request if this can be increased so that we can have more options to choose.

    71st ranked
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    Gathering Feedback  ·  12 comments  ·  Font  ·  Flag idea as inappropriate…  ·  Admin →
  19. AOL has lots of technical glitches

    what is wrong with AOL?? always tech. glitches! update your very old server!

    42nd ranked
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    Gathering Feedback  ·  5 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  20. AOL Spam mail delete buttons are incorrect.

    To delete Spam mail there is an empty button in both New mail and Spam mail. In Spam mail after pressing empty there is an unnecessary confirmation needed. In New mail after pressing empty Spam there is a missing confirmation and users can mistakenly loose mail without seeing the Spam folder first or at least stop the action. The buttons need to be reprogrammed in the right places. This change is urgently needed.

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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