AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. Spam icon not showing number of pieces in folder

    I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

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    241 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  2. People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email.

    People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email. I will switch to gmail or yahoo as these two alternatives do not have this much of a problem.

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    271 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Please fix your POP3 servrs

    since the last few days I have not been able to log in with Thunderbird!

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    113 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. I'm not getting my emails in AOL account

    I'm not getting my emails in AOL account!!

    what is going on?

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    70 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

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  5. I don't believe this is from you. Why can't you eliminate this spam pretending to be you?

    ACTIVITY IN PROGRESS: (CLOSURE ALERT)
    From: AOL Team jasmith69@verizon.net
    To: sabrinasbizness@gmail.com sabrinasbizness@gmail.com
    Date: Sun, Aug 15, 2021 10:24 am
    Aol.MAIL

    We are closing all old version of our Mailbox as from Today
    Please follow the link below to update your account, Failure to
    do this. Your account will closed.

    CLICK TO UPDATE YOUR ACCOUNT

    Thank You.
    Windows AOL Team

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    40 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  6. AOL stopped working with Outlook yesterday

    Stop forcing users since 1993 to use web mail, reinstate outlook interface.

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    46 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  7. PLEASE MAKE IT EASER TO BLOCK SPAM. IT SEEMS LIKE YOU DON'T WANT IT TO BE BLOCKED BY HOW HARD YOU MAKE IT

    block spam messages

    aol needs to provide a one click block to spam messages!!! I takes forever to block spam messages!!

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    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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    Reviewed  ·  55 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Allow users to select emails in spam folder and block them all at the same time.

    Allow users to select a number of emails in spam folder and block them all at the same time, instead of having to block each one individually.

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    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Spam Block

    Setting "only from contacts" should block ALL other senders, yet it does not. Many of us don't have time for SCAMS and Massive unwanted advertising. Even snail mail has never been this inefficient when a resident request unwanted mail to stop; otherwise a law suit can be the next message the unwanted company/scams may face. Yet, AOL Allows these criminals and does not protect the user. AOL enables constant massive overwhelming spam email. The settings need to give the user the ability to protect their mail box. Cost free, on regular mail a lock does this basic security task.

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    7 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  11. WHATS THE POINT OF FEEDBACK WHEN NO ONE RESPONDS ? LOUSY CUMSTOMER SERVICE !

    PUT CONTROL OF MESSAGES BACK INTO HANDS OF USERS ! STOP SENDING MESSAGES TO 'OLD EMAIL' FILE EVERYTIME A USER OPENS ONE. ....AND ALL THE ADDS ARE DISTRACTING AND INFRINGE ON USERS PERSONAL SPACE !!!! YOUR PRODUCT STINKS...FIX IT !!!

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Block without opening 2

    Opening any e mail you do NOT recognize is a risk for a hack. We REALLY need this safety feature. Can you MAKE IT HAPPEN ?

    Block the MASTER sites and all other SPAM mail stop.

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    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Scrap the Captcha !

    My computer is OLD. I'm a disabled senior; can't afford anything new. You added a Captcha I can't access. Sent this from a friend's. HELP !

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    12 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Increase AOL's spam address blocking file from just 1,000 address to 5,000 or MORE!! Thank you.

    My AOL mailbox receives many, many unsolicited emails. I do use the AOL feature of right clicking on the unwanted emails. That allows me to send that email's address to the AOL blocking file. That file has a limit of 1,000 blocked unwanted email addresses. In just a few months I have added 751 unwanted email addresses to that file. The unwanted email addresses file will soon be full.
    Please expand your AOL unwanted email address file to 3,000 or 5,000 or some unlimited number. THANK YOU VERY MUCH.

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    3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  16. THANK YOU AOL!

    If not for allowing McAfee to SPAM ME again today as it's been doing for years, I wouldn't have known I have 1250+ viruses on my computer even though my "Mcafee acct" has been "deactivated" (which of course I've never had) ..........
    Tue, Apr 19, 2022 9:15 am
    McAfee.com Customer Support 2022 (rPt1SP6BuO5KZVlePxpWiQNT15ACrzRHg2W0XlcQiqyzNQ4qurSKL8n2TSYvhbGnopGCiNQ9Wn5BvbOyYHqz6sJE@mario.cellarjungle.net)

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    Reviewed  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  19. AOL PHONE APP

    On your "NEW" AOL android app update, when I open my mail, half of my "folders" that I save emails to are missing. They are there in my AOL GOLD Desktop but missing on the cell phone's version of AOL. If traveling, I often don't carry my laptop as I can access my email on my phone ... or so I thought. Whatever you did to "IMPROVE" the AOL app DOESN'T WORK and I HATE IT. Why on earth would you change something that works and replace it with something difficult to use for email and have missing folders??? Please…

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    Reviewed  ·  27 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Fix e-mail problem please

    I cannot open attachments to my e-mails. What is the status of fixing this?

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    Reviewed  ·  535 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

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