AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. spam

    One of the messages I received was put into the Spam folder by mistake. There was no visual indicator to make it clear it had happened, and so I only noticed when I randomly clicked at the Spam folder and realized that a cery important enail was there, since 2 weeks ago. There should be an option to display the number of unread messages inside the Spam folder, so that it's not as easy to miss them like this

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Need to increase permitted number of spam filters and restructure logic of how they're set up

    Right now, the spam filter that one creates gives you the option to select one, 2, or three fields - "From," Subject," and "Message Body" -- in which to enter the word one wants the filter to catch. Since one can't know in advance whether a given word will appear in which field, this means one would have to create 3 separate filters -- each one with the relevant word in one of those three fields -- to supposedly catch spam containing that word. Creating one filter and putting that same word in all three of those fields doesn't work,…

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  3. Please block spam!!!! Getting too much spam mail.

    Getting way to much junk mail. Please block spam mail!!!!!!

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  4. Outrageous level of SPAM every day, all day long

    PLEASE stop all obvious SPAM from arriving in our email inboxes. It is absolutely ridiculous that in 2022 we are receiving hundreds of obvious SPAM emails every day/week. Are you getting kickback for each that you allow to proceed?? Please stop this SPAM ASAP!!

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  5. you block blue host?

    Sure! you worthless pieces of **** would block email from Bluehost who is a legitimate web provider, but you let through people trying to scam people by verifying bogus deliveries, and you let through ***** enlargement products!! How ********* is AOL!? totally the scum bucket of email providers..

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  6. maybe you should do everyone a favor and close your ******* doors!! I dont understand how such a piece of **** service has stayed around

    your system is a real piece of *!! Bluehost is trying to send me verification emails and your **** piece of **** service is blocking it. I don't get how the scum of the earth email service has been around so long. you need to take your company to the back of the barn and just ******* put it out of its misery. I am done with ******* AOL. not I am only using you for **** mail. like it well should be.

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  7. SPAM Folder

    Can you please put the number box next to the SPAM folder to remind us there are things in there. I forget about it and then there are TONS of emails in there that I have to search thru when I can't find an email that was emailed to me !
    Thanks!

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  8. to much cost

    I am retiring and I don't have the funds to keep using a service that charges me $29 a month for services that I can access for free. I don't have the time to review or take advantage of the benefits.

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  9. STOP FIXING IT!

    I sent an email from my AOL account on my iPhone. I try to send one TWO MINUTES LATER and suddenly, my password isn't right anymore. I delete the account from my phone and I cannot get it to accept your ********* new login passwords. Oh, takes the password, but then it requires me to confirm who I am by sending me a text. THEN, it ALSO requires me to respond to my backup email address. Um, I'm on the iPhone and to read the message, I've got to back out of adding an account. This is beyond belief how…

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  10. spam from my own account

    Help! I've had my account for years. I keep changing my password daily to weird things and somebody keeps sending spam from my account. What can I do? They send me emails from an AIM account as my log in.

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  11. Usability and Speed Improvements To Aol Mail

    Dear Aol Team,

    I hope this this feedback finds you well.

    I have been using Aol for many years and now and I would love it if Aol Mail could implement the features and functionality to match other email service providers.

    I have a "beefy" computer that is very fast to respond and other email service providers are fast but just not aol mail. I would love to switch providers but it is not an option since I would have to invest alot of time in that.

    What are my specs:
    Intel Core i7 Quad Core 4 gen (i have…

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  12. Spam settings

    Some of my e-mails are going into the spam folder that should not. I would like all e-mails from domain @vt.edu to go to my inbox, but some are automatically going there from this domain. This has only been going on, to my knowledge, for about a month. I would like to get this domain added to the safe list, either globally or in my mail settings (which I can't seem to do). Thanks

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  13. contacts going into spam

    Many legitimate contacts are going into my spam folder - all in Arizona, where I am coordinating care for my mother-in-law. I have missed several important emails regarding her care. I click not spam and add to contacts, and the problem is persisting. Any help appreciated.

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  14. Mark unread choice followed by "1 message marked new" requiring extra click on the "OK" drives me crazy! Get rid of the click on "OK" step!

    Mark unread choice followed by "1 message marked new" requiring an extra click on "OK" drives me crazy! Get rid of the click on the "OK" step!

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  15. weather

    on your AOL's website for the today's weather shows 70's but instead for your hourly hour by hour shows 50's and 60's what's going on or happening with that!!

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  16. Blocking/Deleting Blocked Spam

    I am bemused no seriously I am at a loss as to how this AOL set up actually operates....It is utterly abysmal to place some sort of definition on it....Spam Spam Spam Spam etc etc etc....
    Yet another and another etc message drops into my Spam Box or sometimes it gets through and into my InBox...either way the messages are BLOCKED and immediately deleted yet within perhaps minutes more of the same appears....The other day having logged on I found that there were two Spam messages in the Spam Box however by the time I had opened the page the…

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  17. 29th ranked

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  18. Zoom meeting

    Zoom meeting problem

    When a zoom meeting is sent by aol email, it appears that a character used to indicate the join zoom meeting url address is being translated to another character, “HTTPS://“. 
      When using an IPAD using aol email, the aol email zoom meeting address appears as a blue line and you do not need to cut and paste.
        When using a Surface computer using aol email, the Aol email zoom meeting address appears with an underline and you do not have to cut and paste.
      When using a surface computer not using aol email,…

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  19. Don't automatically open another email after I delete one.

    I'd like to have no emails open after deleting one, instead of it jumping to another one and opening it automatically.

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  20. Back Button is extremely infuriating - with AOL Mail

    Every other web mail provider Gmail, Outlook, iCloud support the back button.

    When using the back button on mail.aol.com it logs you out of the email service and you are forced to login again.

    Please make it so that it supports the back button!

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