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AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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113 results found

  1. Please keep deleted messages for 30 days.

    I am more likely to keep my inbox tidy if I can recover from errant deletions.

    53rd ranked

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    0 comments  ·  Folders  ·  Admin →
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  2. I like the downloads to appear at the bottom

    I like the downloads to appear at the bottom like they use to.

    73rd ranked

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  3. Top Left box, for selecting multiple emails, selected 1000 before- now only about 200. Increase # selected back to atleast 500-1000, Please.

    Top Left box, for selecting multiple emails, selected 1000 before- now only about 200. Increase # selected back to atleast 500-1000, Please.

    73rd ranked

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    1 comment  ·  Settings  ·  Admin →
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  4. when spam is deleted it s automatically blocked

    automatically block spam when ticked

    15th ranked

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  5. new version

    I like the standard version of AOL e-mail and vehemently dislike the "new and improved" version. I get several hundred e-mails per day and like the listed in one-line format for easy inspection and deletion. The new version has too many unnecessary bell and whistle.

    24th ranked

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  6. this forum sucks. it's useless and slow and provides no help.

    What's the point of having a forum if you can't find an answer to a problem?

    39th ranked

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    1 comment  ·  Admin →
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  7. Better HELP contact and service!!!

    This survey or input is a jungle!!!
    Looks like a product created by automatons!

    61st ranked

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    1 comment  ·  Admin →
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  8. I prefer old AOL version instead of the new version.

    You just changed the layout of AOL Mail and I don't like it. I'm still not used to it. I wish I had the previous version back which was much easier to use. My attachments were at the top of the email message instead of the bottom of the email. The "reply" button was also at the top instead of the bottom. I'm also having a more difficult time searching for old emails. Can I have the old version back?

    44th ranked

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    0 comments  ·  Navigation  ·  Admin →
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  9. Trusted Domains

    I finally got AOL to stop deleting mail from a specific Domain before it gets to my Inbox now how about coming up with a method to add a specific Domain to either my contacts or some other Trusted list so I don't have to search my Spam folder for emails which contains hundreds of emails? I don't always know the specific contact up front.

    44th ranked

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    0 comments  ·  Contacts  ·  Admin →
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  10. You don't learn do you?

    You don't learn do you?

    39th ranked

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    30 comments  ·  Spam  ·  Admin →
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  11. Navigation and background

    I like to older AOL better. MUCH easier to use and navigate. What happened to the wallpaper?? The new screen is very difficult to separate the old from new emails.

    44th ranked

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    0 comments  ·  Navigation  ·  Admin →
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  12. stop the biasedd news reporting it is obvious left, be fair and unbiased

    stop with the liberal leaning news, be fair and unbiased, I turn AOL news off immediately as it is one-sided. Be a fair news organization!

    73rd ranked

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  13. When will you allow email attachments to be opened without having to save them to a folder. It makes no sense!

    Allow email attachments to be opened without saving to a folder. This limitation has been going on for some time and we need to be able to just open the attachment instead of saving it and having to go back and delete it. Other email servers allow this and I just can't understand why AOL hasn't made the change for the convenience of its customers.

    53rd ranked

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    0 comments  ·  Attachments  ·  Admin →
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  14. I've look everywhere on screen and I can't find any note to help warn that we are approaching our allocated storage space.

    I've look everywhere on screen and I can't find any note to help warn that we are approaching our allocated storage space.

    61st ranked

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    0 comments  ·  Settings  ·  Admin →
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  15. Show size of mail box, something more than just the number of messages

    I've look everywhere on screen and I can't find any note to help warn that we are approaching our allocated storage space.

    73rd ranked

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    1 comment  ·  Admin →
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  16. 34th ranked

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    1 comment  ·  Admin →
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  17. New AOL Mail

    I'm unable to add email address on the newly created distribution list on the new aol mail but was able to add it using the classic mail.

    61st ranked

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  18. I have trouble previewing attachments even given the option. Every image or document needs to be downloaded first.

    Enable previewing of attachments in received mail so that attachments can be viewed without downloading first.

    44th ranked

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  19. Allow return to an email automatically after it has been forwarded or responded to

    Upon opening an email then forwarding or responding; there should be a way to get back to the email. Easily. With the new AOL, you have to search for the email again.

    53rd ranked

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  20. 73rd ranked

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