AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
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194 results found
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Two Factor Authetication
I like two-factor authentication. But Isn't it a security risk to display the full phone number(s) nominated for two-factor authentication?
Wouldn't it be better just to show something like - "Number ending xxxx" as some other systems do?
106th ranked -
57th ranked
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38th ranked
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allow asterisks as wildcards when adding senders to blocked list. It will block the same senders that only change one digit
allow asterisks as wildcards when adding senders to blocked list. It will block the same senders that only change one digit
57th ranked -
Keep the photos in the slideshow format and not the split screen format of the new email version. Hate the split scheen.
Keep the photos in the slideshow format and not the split screen format of the new email version. Hate the split screen format for viewing attached photos.
68th ranked -
Moderators suck
Get rid of the moderators you have now. They are terrible. I left AOL paid account because of the moderators. You would still be getting my $35/mo if it weren't for the moderators.
78th ranked -
news
Your news section is so bios Please report all news and not give just the reports that suit your political position Thank You
157th ranked -
Stop asking for mobile phone information.
Not everyone has cell signal reception, some of us use landlines still. Does AOL remember when it was a Dial-Up service using landlines?
I still have that same landline, so why can you not send verifications to it?
Why does AOL disparage against those who use Landlines?87th ranked -
clearing spam
Just make clearing spam an 'ALL' at once option. this going page by page and having to do three clicks per page is antiquated. Quit being idiots and sell outs to commerce and give us all a break
63rd ranked -
'Secure Your Account' does not provide option to skip.
After signing in, I am prompted to secure my account by changing my password. However my password is a very secure one that I memorized. There is no option to skip this step and keep the password that I had, so now I am at risk of forgetting my password and being locked out of my account. There's no support to remove this block on accounts, either. Do not force users to change security settings!
54th ranked -
back button
After I forward an email, the back button use to take me back to the email. It does not do that now.
78th ranked -
Browse for Folder loss of function after update
Following an AOL update the "browse for folder" which opens up to download attachments no longer displays dropbox or onedrive. After SIX HOURS dealing with support (both AOL and Yahoo) trying to rectify the problem, I was told that the update caused this problem and there is no work-around at present. "we're so sorry for the inconvenience". Absurd
87th ranked -
Way to Resubscribe to Email in Unsubscribe List
Have a way to remove an email from the unsubscribe list as I accidently clicked on unsubscribe and now am not getting emails from them and see no way of taking them off the unsubscribed list. I have seen online others that have the same problem. If there is a way that already exists, let me know but I haven't found one for AOL email.
106th ranked -
Remove the option to go to the new email.
Move the option to Go to the New Email from its location - I try to search or see Aol news and accidentally hit it. Every few days I have to go to Settings to get back to the old version. The new version is not user friendly, Deleting spam only deletes one page at a time, I have to delete many times to get rid of one day's worth of spam. Old email deleted all. in one command.
87th ranked -
STOP posting ads with music
It is especially annoying when I am on the phone or in a zoom meeting. The music for ads for Greece are especially annoying. My wife keeps running into my office asking what are you doing.
37th ranked -
After replying or forwarding, the BACK arrow went back to the original email; now it disappears into old mail. See my text suggestion
From my "Chat" with AOL; "The reason the feature was useful was if you wanted to forward to different people separately and then reply to the sender, it was very easy. Now, you are saying that I have to go through some workaround each time I want to respond or forward the particular email"
68th ranked -
To complicated - the new stationary stinks no sports to many flowers- not bright enough not exciting at all bring back the old ones add new
Stationary portion stinks - bring back sports, golf, football, etc. Where are all the holidays? Go back to old stationary and just add new ones, not bright and too many flowers. Like the women you added. Please add diverisity to your emojies. Over all new aol is complicated and harder to navigate. Cannot delete attachments.
106th ranked -
Bring back words or phrases or senders that can be blocked in emails.
Bring back words or phrases or senders that can be blocked in emails. It worked great in previous versions. I get over 100 spam emails per day from "renter" "info" "newsletter" "admin" "contact" "no reply and"16307" to name a few. There are some legitimate emails that go to spam that I have to search through to get.
44th ranked -
bring back voice.
bring back barry white's voice or samuel l. jackson
157th ranked -
End the comments above the email
Why do you comment on incoming emails, ":We think this is spam?
Your "We think" looks like you no longer think. Those comments appear on even church emails and prayer requests.63rd ranked
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