AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
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mail away does not work and wish it had different fonts and options to use
mail away does not work and wish it had different fonts and options to use
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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you can improve AOL by getting rid of predictive/suggestive text from composing email! or tell me how to turn it off!
tell us how to get rid of predictive/suggestive text. its not auto spelling correct issue. it is suggesting words or spelling tenses that i may not wish to use. as i type it thinks it knows what word i would like to write. its annoying as **** and giving me a migraine! your help would be greatly appreciated.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Grandma Attacked!
Every time I go to the mail room I have to look at a photo of some middle aged women with the caption 'Grandma Attacked Outside Store In Wooster (where I live). I'm sick of it. Please get rid of it.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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aol customer service in non-existant - why is that?
how about AOL get REAL about help for it's users..
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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mark as unread option
For the past two days I've been unable to read an email then mark it as unread (and render it in bold print). The only option I have is "keep as new" which does not make the email appear in bold print. How do I restore the old "mark as unread" option?
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Do NOT shut my account down!!!! AOL is very important to me! DO NOT SHUT IT DOWN! Elton Eisele DO NOT SHUT IT DOWN!
Do NOT shut my account down!!!! AOL is very important to me! DO NOT SHUT IT DOWN! Elton Eisele DO NOT SHUT IT DOWN!
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Calendar Problem
This is not an idea, it's a continual problem I'm having. When I try to access the whole calender to add an event I click on the day of the month and the page comes up reading: "This page is not available, try later." I've been trying later for seven (7) days.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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images
Images cannot be seen.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Embedded images in emails do not appear. Very frustrating.
Embedded images in emails do not appear. Very frustrating.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Images don't load in my AOL emails on any app or broswer
Images don't load in my AOL emails on any app or broswer
tried clearing cache on broswer and cleared history and still images don't show.Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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BLOCKING PICTURES IN EMAILS NOTHING BUT BROKEN ICONS AND NIO HELP AT ALL ANYWHERE WHY HAVE A HELP SECTION WITH NO HELP???
WHERE ARE THE F____PICTURES IN EMAIL?
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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pictures WONT DISPLAY, in email. 'hide pictures' is NOT CHECKED
Suddenly all photos are hidden. No changes made, hide pictures not checked. Don't like AOL in the first place but now why have it at all?
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Images not loading
The images on emails are not loading. It happens to any emails I receive and for both my laptop and desktop. Tried using different browsers and the issue still remains.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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i have just complained about the block senders facility on AOL being absolutely useless as it doesn't block email addresses and i now have t
THanks AOL for this and continuing to allow these parasites to infiltrate mine and others personal email addresses and passwords. This is becoming a pain in the **** and I now have to inform not blocked and genuine people who email me of my GMAIL address as you can't be trusted to look after mine and others accounts. I complained about my anger, when discovering an email address I have already blocked, and others when I looked more closely. Since I complained I have received a **** of a lot more than normal. Have you done this on purpose?????
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Why bother sending feedback? AOL never reads it or bothers to try to incorporate anyone's ideas or needs. Don't think there is anyone at h
Why bother sending feedback? AOL never reads it or bothers to try to incorporate anyone's ideas or needs. Don't think there is anyone at the other end reading our ideas.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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images is not displaying
images are not loading in the received emails (google chrome, edge, firefox and android phone app. this started about a week ago. this is not an issue in outlook desktop app.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Free Help for valid user
Doesn't Aol have free help for mail once you are already and aol.com user and have paid the annual fee? I lost email a month ago and haven't been able to recover and to get assistance to get it back I have to pay? Makes no sense. I went to help.aol.com but everything has a price tag - what's up with that?
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
- Don't see your idea?