AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

How can we improve AOL Mail?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Spam Settings

    This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.

    1st ranked
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      383 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

      Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

    • Put back the block on only receiving email from those people in my address book.

      Put back the option to only receive email from those people in my address book Please.

      2nd ranked
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        323 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
      • Please remove advertising from side bar of my email. It interferes with reading emails

        please remove advertising. i am not interested in any of it

        3rd ranked
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          Gathering Feedback  ·  133 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
        • Spam and Block

          Add an icon that allows you to delete Spam and add to the list of blocking. As opposed to copying the address and then add to the Block list.

          4th ranked
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            Gathering Feedback  ·  77 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
          • Difficulty sending e-mail

            I am receiving "experiencing technical difficulties" when I try to send an e-mail. This occurs create an original and attempt to forward emails.

            5th ranked
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              Under Review  ·  101 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
            • ordering emalis

              I have the basic version of aol mail ( Free version) and used to be able to order my emails by From, subject , date etc.
              However, now I am only able to order my emails by date and not any other column. Is this because I have the free version of AOL mail?

              6th ranked
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                137 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
              • bulk mail

                I teach at a university with 250 students. Previously, my account was "white flagged" so I could email all at once. That has been removed. That is unacceptable for me and my 250 students, and we will all be forced to leave aol. I understand the spam problem, but you need to reinstate some methodology to differentiate genuine users from spammers. I don't want to leave AOL, but I will have no choice.

                7th ranked
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  Under Review  ·  115 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
                • automatically delete spam mail.

                  If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.

                  8th ranked
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    Gathering Feedback  ·  45 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                  • How about fixing your mail system. Everytime I try to forward an email or send a file I keep getting "we have encountered an error please tr

                    Everytime I try to forward an email or send an attachment I keep getting error messages "We have encountered a problem please try again"
                    I'm to the point where I'm ready to walk awy from paying $18.99 a month for nothing

                    10th ranked
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      Under Review  ·  41 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
                    • 9th ranked
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        Gathering Feedback  ·  79 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Spam Reports

                        Make logging in quicker!!! Give us better Spam controls that work!!!!
                        Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
                        What are you people doing?!
                        Email should be simple, fun, convenient, and efficient. NOT anymore.
                        Do you want to make people move? Make a bad name for yourself?
                        Geez, in this day and age - you should be able to figure this out.

                        11th ranked
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          Gathering Feedback  ·  16 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 12th ranked
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            Under Review  ·  93 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
                          • TRUMP Political Ad

                            Why is Trump survey appearing on my sign in page. Then to top it off the only options are that he is doing Great, Good, or Okay, Did you all get a hefty check and sell out in order to put this on the AOL page? It is Fake news and Fake Survey? I am disgusted it would even appear on my screen. Regardless of my political affiliation. Seems to be I was exploited.

                            13th ranked
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              Gathering Feedback  ·  65 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
                            • PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?

                              Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.

                              14th ranked
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                Gathering Feedback  ·  18 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • When I try to access my calendar I get this message: You are no longer logged in. Please log in again.

                                When I try to access my calendar I get this message: You are no longer logged in. Please log in again.

                                15th ranked
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  Under Review  ·  56 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                                • Spam - I want the ability to block all domains coming from ".uk"

                                  I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…

                                  17th ranked
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    Gathering Feedback  ·  15 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Your 'unseen' ads, running in the background, slows my computer down to the point it takes 5+ minutes to type one line. I've worked o

                                    Stop running 'unseen' ads in the background in the email. It slows my computer down to a near stop in the email. The message comes up 'This web page is using significant energy, etc. I finally clicked 'control' on that warning, and up comes an entire ad.

                                    18th ranked
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Calendar reminder problem

                                      Reminder notices not alerting me in aol email like it has always done.

                                      16th ranked
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        Under Review  ·  45 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                                      • STOP THE POP-UP ADS!!!!

                                        STOP THE POP-UP ADS!!!!

                                        19th ranked
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          Gathering Feedback  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Offer a right-click menu option to restrict spam addresses.

                                          Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.

                                          20th ranked
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 9 10
                                          • Don't see your idea?

                                          AOL Mail

                                          Feedback and Knowledge Base