AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Need to see both emails

    How can I see and receive my emails that are being sent to both my old email address and my new aol email address without having to open them separately

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    Gathering Feedback  ·  33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. how can we forward our aolmail to another mail account

    how can we forward our mail to another account. Please let us know?

    42nd ranked
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    Gathering Feedback  ·  36 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Why doesn't AOL "remember" me?

    Why doesn't AOL "remember" me. I click "keep me signed in", which supposedly is teh replacement for "remember me". But I also later sign out, of course. It doesn't remember me when I return.

    43rd ranked
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    81 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. I would like AOL to have a "read receipt" option. I send e-mail that I wish I could get a receipt that the person I sent it to opened it.

    I would like AOL to have a "read receipt" option. I send e-mail that I wish I could get a receipt that the person I sent it to opened it.

    44th ranked
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    Gathering Feedback  ·  11 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  5. You can improve this site by not showing the president's face each and every day!

    Do Donald Trump have stock in AOL.COM? If he is not paying for his face on here, why do I see it every time I log on. You asked my opinion that's it.

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    Gathering Feedback  ·  14 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  6. Turn off SPAM filter

    I used to be able to disable the spam filter. I can no longer do that. I use POP to retrieve my email and am missing very important emails because they are not delivered to me but saved on your site. This negates the usefulness of POP. Why don't you give the users the option to disable spam filtering? It makes no sense that you don't. Please fix this!!!!

    46th ranked
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    Gathering Feedback  ·  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hey AOL - how about less emphasis on ads, and more attention to your customers?

    It is extremely frustrating to have to put up with no less than 4 full screens of advertising just to actually get to my Email!! Separating the Login screen from the Password screen, just so AOL can sell more ad revenue, wastes my time, slows the process and is very annoying. Also, I notice constant problems with email loading and navigation, but those stupid, annoying banner ads always come right up!!

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    Gathering Feedback  ·  2 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  8. Stop SPAM FROM YAHOO

    AOL ARE USELESS WHEN IT COME TO PREVENTING SPAM, MOST COME FROM YAHOO

    46th ranked
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    Gathering Feedback  ·  10 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. please stop showing me this "sponsored" email garbage.

    Please sstop showing me this "sponsored" email garbage

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    Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 51st ranked
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    Gathering Feedback  ·  18 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  11. It would be most helpful to have filters for new mail, unread mail, flagged, unflagged, attachments like you have on the aol app.

    It would be most helpful to have filters for new mail, unread mail, flagged, unflagged, attachments like you have on the aol app. Management of my email without these filters is quite cumbersome. You used to have them. Please include them in the next (hopefully very soon) update. Thank you!

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    Gathering Feedback  ·  18 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  12. screen advertising better before accepting it.

    Please stop posting ads that are in foreign languages. It's very disturbing.

    46th ranked
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    Gathering Feedback  ·  21 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 53rd ranked
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    12 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    The best way to resolve this is to mark the emails as “Not Spam” and add the addresses in your contact list, that way you can train the spam filter to better identify important emails in the future.

    Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  14. Automatically delete emails that older than 60 days

    Allow individuals to set a time after which emails would be deleted, i.e. 60 days.

    54th ranked
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    Gathering Feedback  ·  15 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Seriously- your AOL site is becoming the "new" National Enquirer- since when is celebrity gossip worthy of "NEWS"?

    drop the "news" of celebrities- do not care and those of us mature enough to have a real life don't care either.

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. AOL has lots of technical glitches

    what is wrong with AOL?? always tech. glitches! update your very old server!

    54th ranked
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    Gathering Feedback  ·  5 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  17. We need the sub folder and move feature.

    The sub folder feature isn't available online nor the move feature. Please add this feature for AOL is the only one that doesn't have it.

    57th ranked
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    Gathering Feedback  ·  4 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  18. News On AOL.. --

    You show a "story" of interest and when clicked on it opens in a new tab . You have to click "Next Page" far too many times to reach the one that addresses your original story theme. It takes too much time to read thru all the background and I normally click off these stories.

    Also.. the old format of AOL was better as you could access yr files off line... Hope feedback is helpful.

    58th ranked
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    Gathering Feedback  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. I faithfully put spam email addresses and variations of them, using *, by going into Mail Settings, Spam Settings. Are you using this lista

    I faithfully add my spam email addresses to Mail Settings, Spam Options, using the full addresses and variations of them, using *. Are you still using this information to filter my incoming mail? It does not seem so and it takes a lot of time to go through my spam and do this everyday. Why can't you add a 'Delete and Block' Function so I don't have to go through 6 steps to add an address, in addition to just Delete. It could be a one step function. Here is a list of my blocked addresses, from over the many…

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    Gathering Feedback  ·  7 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. 58th ranked
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    Gathering Feedback  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
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