AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
170 results found
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75th ranked
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Separate the SEND icon from the SAVE icon
Separate the SEND icon from the SAVE icon. The layout promotes errors by prematurely releasing draft email.
75th ranked -
When deleting an email, why does it go back to the beginning
When I delete an email that is down in my list I am returned to the top of the page. It is driving me crazy. How do I stop this?
75th ranked -
Make it so that the inbox screen width stay in widest position until "I" choose to change it.
As I scroll through my inbox in wide width, it keeps reverting back to normal width. Its frustrating to constantly have to click the arrow again to put it back in widest width view. Why doesn't AOL make this a settings choice, so that it stays that way, if I set it?
75th ranked -
I've look everywhere on screen and I can't find any note to help warn that we are approaching our allocated storage space.
I've look everywhere on screen and I can't find any note to help warn that we are approaching our allocated storage space.
75th ranked -
spam email deletion in the recent deleted folder put all delete
when you delete emails they go to recently deleted then you have to delete them one at a time or use the right and left click at the same time to delete about 20 at a time and that is a pain when you have 300 400 or more spam emails at a time every day more than once a day so put delete ALL in the recently deleted email folder.
75th ranked -
MAKE THE FONTS LARGER SO I CAN READ THIS !!!!!!!!!!!!!!!
I can read the navigation and article fonts but not the mail easily.
WHY do you insult SO MANY OF US with these TINY fonts???
It didn't used to be like that and you lose a lot of people over it.75th ranked -
75th ranked
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I need to view multiple emails in separate tabs/windows and still be able to see email list for selected inbox/folder.
I need to view multiple emails in separate tabs/windows and still be able to see email list for selected inbox/folder.
89th ranked -
various feedback different problems
why can't I search spam? best way to tell bad stuff is repeating em addresses -- find them and delete enmass. Why can't I mark a list of emails by holding down shift button instead of wasting time clicking the box for one after another after another? Why can't I see the email addresses for FROM rather than just the subject lines? A lot of bad em's have innocent subject lines, though they may originate from a questionable em addresses. Again -- it is wastr of time to have to go through these one at a time. Fix this interface…
89th ranked -
Unbiased reporting of news
Where is your coverage of the wissel blower on the Hunter Biden investigation? Are you part of the coverup?
89th ranked -
Sometimes, to go back to the old version you have to start over.
If you close out of the new version and go to the start page in your browser and type in aol.mail.com it should bring back the old version. It did for me anyways.
89th ranked -
Two Factor Authetication
I like two-factor authentication. But Isn't it a security risk to display the full phone number(s) nominated for two-factor authentication?
Wouldn't it be better just to show something like - "Number ending xxxx" as some other systems do?
89th ranked -
Keep the photos in the slideshow format and not the split screen format of the new email version. Hate the split scheen.
Keep the photos in the slideshow format and not the split screen format of the new email version. Hate the split screen format for viewing attached photos.
89th ranked -
Browse for Folder loss of function after update
Following an AOL update the "browse for folder" which opens up to download attachments no longer displays dropbox or onedrive. After SIX HOURS dealing with support (both AOL and Yahoo) trying to rectify the problem, I was told that the update caused this problem and there is no work-around at present. "we're so sorry for the inconvenience". Absurd
89th ranked -
Remove the option to go to the new email.
Move the option to Go to the New Email from its location - I try to search or see Aol news and accidentally hit it. Every few days I have to go to Settings to get back to the old version. The new version is not user friendly, Deleting spam only deletes one page at a time, I have to delete many times to get rid of one day's worth of spam. Old email deleted all. in one command.
89th ranked -
End the comments above the email
Why do you comment on incoming emails, ":We think this is spam?
Your "We think" looks like you no longer think. Those comments appear on even church emails and prayer requests.89th ranked -
stationery
PLEASE bring back the stationery on the basic email. It's the major reason I've stayed with AOL all these years. Why on earth would you eliminate it? It makes no sense. It was a great feature and your stationery was pretty. I never got tired of it because there was variety. It was useful, and it saves tons of money on cards.
89th ranked -
Need to be able to open second message in a new window at times, put it back please!
Need to be able to open second message in a new window at times, put it back please!
89th ranked -
Surely you can find something better, more visually appealing, than the gray-haired guy sitting in a chair; makes me not want to sign in!
Put something better to look at on the initial sign-in page instead of the gray-haired guy sitting in a chair; makes me not even want to sign in!
89th ranked
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