AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
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Stop the ads, nothing more nothing less AOL. lets start a cancellation policy
How about this, we all start to cancel our business with AOL until they rollback this ******* decision. They have taken advise from some clown or competitor to ruin a decent business. a 20 yr customer about to cancel.
1st ranked -
Spam Settings
This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
2nd rankedDue to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
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Put back the block on only receiving email from those people in my address book.
Put back the option to only receive email from those people in my address book Please.
3rd rankedThank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.
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STOP THE POP-UP ADS!!!!
STOP THE POP-UP ADS!!!!
4th ranked -
Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable.
Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable
5th ranked -
TRUMP Political Ad
Why is Trump survey appearing on my sign in page. Then to top it off the only options are that he is doing Great, Good, or Okay, Did you all get a hefty check and sell out in order to put this on the AOL page? It is Fake news and Fake Survey? I am disgusted it would even appear on my screen. Regardless of my political affiliation. Seems to be I was exploited.
6th ranked -
automatically delete spam mail.
If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.
7th ranked -
ordering emalis
I have the basic version of aol mail ( Free version) and used to be able to order my emails by From, subject , date etc.
However, now I am only able to order my emails by date and not any other column. Is this because I have the free version of AOL mail?8th rankedThe Read, Unread and See All filters are no longer available. However, you can sort your emails by date, subject or sender if you switch to the Unified Inbox view.
If you’re unsure how to switch to this view, please refer to the following help article: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view.
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Spam - I want the ability to block all domains coming from ".uk"
I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…
9th ranked -
block emails in one easy step
To block an email address I have to take 17 steps ( copy, paste, save etc). Why can't there be a block and delete button next to each email received.
10th ranked -
Spam Reports
Make logging in quicker!!! Give us better Spam controls that work!!!!
Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
What are you people doing?!
Email should be simple, fun, convenient, and efficient. NOT anymore.
Do you want to make people move? Make a bad name for yourself?
Geez, in this day and age - you should be able to figure this out.11th ranked -
I am sick and tired of seeing soliciting from women. That to me is prostituion and i want it stopped!!
Every day there is at least over 20 or more either thinking my e-mail is a man's or they are just looking for someone to click on for them to make money. I know I can delete, but trying to get them to stop sending.
12th ranked -
NEWS "TODAY on AOL"
Sorry to say, but "TODAY on AOL" news looks and sounds just like
"THE NATIONAL ENQUIRER"....
Your news is not worth reading...."PATHETIC"...13th ranked -
14th ranked
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Can the delete, spam, and not spam buttons be colored or moved apart?
Can the delete, spam, and not spam buttons be colored or moved apart?They are too close and accidents occur. Please move the button apart and add a color change:
examples: red to delete, yellow for spam, orange for not spam, green for keep as new.
Or allow customization to do so.15th ranked -
SPAM - Return to Sender
Have a "RETURN TO SENDER " button that tells them to STOP sending mail. This will force them to deal with a flood of email in their box. AOL customers should not have to deal with trying to unsubscribe to all the junk mail. WHO SOLD my mail address to all of the Spam senders; AOL? STOP IT .
17th ranked -
Why must I push three buttons to get to new mail after I sign in?
After signing in, I should be able in one click to get to my new mail.
18th ranked -
PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?
Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.
19th ranked -
Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!
Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!
20th ranked -
AOL FOR CRYING OUT LOUD DO NOT CONTROL MY SETTINGS BY PRE-CHECKING THE "STAY SIGNED IN" BOX WHEN I AM SIGNING IN. KNOCK IT OFF ALREADY!
DO NOT CONTROL MY PRIVACY BY PRE-CHECKING THE "STAY SIGNED IN" BUTTON WHEN I WANT TO CHECK MY EMAIL. IF I WANTED TO STAY SIGNED IN, I WOULD CHECK THE BOX -- DO NOT EVER DO THAT "FOR" ME. E-V-E-R
21st ranked
- Don't see your idea?