AOL Mail

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  1. Fix e-mail problem please

    I cannot open attachments to my e-mails. What is the status of fixing this?

    12th ranked
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    532 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  2. 1367th ranked
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    3 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  3. I CAN NOT OPEN ATTACHMENTS OR DOWNLOAD MORE THAN 1 FILE IN AN EMAIL

    Lately when I open AOL and there are attachments to open i can only open one attachment and then i have to log out and re log in and open the email again and open the 2nd and then repeat to do the 3rd or 4th etc. this is annoying and was never like this, why can we only open 1 email with an attachment ???

    174th ranked
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    9 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  4. 241st ranked
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Important settings changes

    Has the toggle choice for "allowing apps that use less secure sign ins" been removed from your Account Info options setting? I need to turn this toggle choice OFF as it is affecting my Firefox sign in to the account and I can no longer find the toggle under Account Info/Account Security. Why?

    533rd ranked
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    Under Review  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please stop showing my FULL phone number and recovery email when reverifying my account.

    I just received an email to verify my account after some suspicious activity. Fine. But when I entered my current password, the next page asking where to send a verification token included my FULL, unobscured phone number and recovery email address. What sense does that make if someone actually did steal my password? Now that person also has my phone number and another email account to try to hack. Please fix this like most sites do by obscuring all but the last 2-4 digits of my phone number and most of my email address.

    272nd ranked
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    Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. cant get 2014 to 2017 calendar

    went recover aug 19 could not

    533rd ranked
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    Under Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. 433rd ranked
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Product Support responded

    We will make sure to reach out to the product team to see if we can bring back local news from that specific outlet.

  9. Pages lie about sort order

    Having a sort reverse From Address, I arrived in the Saved Mail Folder from my empty Inbox and it was not sorted nor was the address in Name form, see: https://drive.google.com/open?id=1rhVsmsv5xrezD5N3mJdOWfidYK0JV98R

    766th ranked
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    Under Review  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  10. I cannot find my comments profile.

    I cannot find my comments profile..

    533rd ranked
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    Under Review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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