AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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  1. Difficulty sending e-mail

    I am receiving "experiencing technical difficulties" when I try to send an e-mail. This occurs create an original and attempt to forward emails.

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      Under Review  ·  153 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
    • bulk mail

      I teach at a university with 250 students. Previously, my account was "white flagged" so I could email all at once. That has been removed. That is unacceptable for me and my 250 students, and we will all be forced to leave aol. I understand the spam problem, but you need to reinstate some methodology to differentiate genuine users from spammers. I don't want to leave AOL, but I will have no choice.

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        Under Review  ·  159 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
      • How about fixing your mail system. Everytime I try to forward an email or send a file I keep getting "we have encountered an error please tr

        Everytime I try to forward an email or send an attachment I keep getting error messages "We have encountered a problem please try again"
        I'm to the point where I'm ready to walk awy from paying $18.99 a month for nothing

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          Under Review  ·  47 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
        • Calendar reminder problem

          Reminder notices not alerting me in aol email like it has always done.

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            Under Review  ·  52 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
          • AOL has to get its act together....I am NOT getting mail as the server rejects the connection!!!

            this is driving me crazy! I have issues with the mail connection for aol at least 2 times a week......What can be done or do we have to change our mail server!!!

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              Under Review  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Security Certificate

              In the past few days when I logon to AOL, my computer says the site is not secure. When I close that warning, another pops up saying that the security certificate for AOL has been revoked?

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                0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
              • trash is broken. It is not possible to delete all email messages. The top icons and the right click icons do not work.

                You have a major bug. Trash icons are broken.
                Right click on the left column Trash icon does not have working empty link,
                Top delete all icons are also grayed out and not working in trash.

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                  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for bringing this to our attention. The engineering team is currently looking into the issue where the ‘Empty’ option (when right-clicking on the Trash folder) shows grayed out.

                  As a workaround, you can open the Trash folder, select the messages you want to permanently delete, by selecting the check box in-front of each email (or select the top check box to mark all the emails), then clicking on the ‘Delete’ button above the message list.

                  In case you do not see the ‘Delete’ button after selecting the messages, go to Options – Customize – and check ‘Show Button Labels’.

                • I cannot find my comments profile.

                  I cannot find my comments profile..

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                    Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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