AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Problems with Thunderbird, Outlook and other mail clients

    I can see my mail on AOL.com/inbox, but what broke POP3 email fetching for verizon.net addresses? Please check on this and fix it if possible.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    146 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Spam icon not showing number of pieces in folder

    I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    248 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email.

    People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email. I will switch to gmail or yahoo as these two alternatives do not have this much of a problem.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    271 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Please fix your POP3 servrs

    since the last few days I have not been able to log in with Thunderbird!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    113 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. STOP! the auto play audio for rolling video ads

    You just started it this week. You are driving me crazy and I have to click the tiny pause button every 5 minutes. STOP IT!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    23 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. ITs really simple. Make a 'Delete all Spam' option so we do not have to go page by page. I have gone from 100 spam pieces a day to over 1000

    Spam has increased by ten fold. Every day its up from 100 to over 1000. page by page deletion is so 20th century. Make a 'DELETE ALL SPAM' option. Gmail provides this option why can't you??????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I'm not getting my emails in AOL account

    I'm not getting my emails in AOL account!!

    what is going on?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    70 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I don't believe this is from you. Why can't you eliminate this spam pretending to be you?

    ACTIVITY IN PROGRESS: (CLOSURE ALERT)
    From: AOL Team jasmith69@verizon.net
    To: sabrinasbizness@gmail.com sabrinasbizness@gmail.com
    Date: Sun, Aug 15, 2021 10:24 am
    Aol.MAIL

    We are closing all old version of our Mailbox as from Today
    Please follow the link below to update your account, Failure to
    do this. Your account will closed.

    CLICK TO UPDATE YOUR ACCOUNT

    Thank You.
    Windows AOL Team

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    40 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Not enough block senders

    Increase the amount of emails to be blocked from 1,000 to no limit or at least 2,000.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. AOL stopped working with Outlook yesterday

    Stop forcing users since 1993 to use web mail, reinstate outlook interface.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    46 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Unable to sign on the aol comments and loops back to the aol home page

    Unable to sign on the aol comments and loops back to the aol home page

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. PLEASE MAKE IT EASER TO BLOCK SPAM. IT SEEMS LIKE YOU DON'T WANT IT TO BE BLOCKED BY HOW HARD YOU MAKE IT

    block spam messages

    aol needs to provide a one click block to spam messages!!! I takes forever to block spam messages!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. wildcard characters

    I am now getting emails from onmicrosoft.com. This is a feature of business 365. This allows the admin to change the sub-domain name at will. So one day it could be me.onmicrosoft.com, the next it could be you.onmicrosoft.com. Is there a possibility for your engineers to allow a windcrard character '*' so all emails in the block sender list with *.onmicrosoft.com will be blocked. I wrote to the abuse email to MS but they told me the names change so often they cannot remove the abuser.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  55 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Allow users to select emails in spam folder and block them all at the same time.

    Allow users to select a number of emails in spam folder and block them all at the same time, instead of having to block each one individually.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Spam Block

    Setting "only from contacts" should block ALL other senders, yet it does not. Many of us don't have time for SCAMS and Massive unwanted advertising. Even snail mail has never been this inefficient when a resident request unwanted mail to stop; otherwise a law suit can be the next message the unwanted company/scams may face. Yet, AOL Allows these criminals and does not protect the user. AOL enables constant massive overwhelming spam email. The settings need to give the user the ability to protect their mail box. Cost free, on regular mail a lock does this basic security task.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Option: Save As New.

    When using the "Save As New" option, for the text to retain its BOLD status.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Font  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. WHATS THE POINT OF FEEDBACK WHEN NO ONE RESPONDS ? LOUSY CUMSTOMER SERVICE !

    PUT CONTROL OF MESSAGES BACK INTO HANDS OF USERS ! STOP SENDING MESSAGES TO 'OLD EMAIL' FILE EVERYTIME A USER OPENS ONE. ....AND ALL THE ADDS ARE DISTRACTING AND INFRINGE ON USERS PERSONAL SPACE !!!! YOUR PRODUCT STINKS...FIX IT !!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 324 325
  • Don't see your idea?

Feedback and Knowledge Base