Do we have a way of reporting spam/malware to you (and then, hopefully, you do something about it)? For example, I've gotten two messages today, telling me that my email is going to be canclled or whatever, and these messages are apparently coming from other AOL accounts.
If a user is abusing our system to send mail, we’re definitely interested. Please mark these emails as spam, it will generate a report that goes to a team focused on such experiences can review and take the appropriate action. For security reasons, they’ll be limited in the information they can share back, however, we’re dedicated to ensuring our users don’t abuse our system, and the Community Action Team will act accordingly.
Steps on how to manage spam and privacy:
Additionally, here’s how to recognize official AOL emails: https://help.aol.com/articles/identify-legitimate-aol-websites-requests-and-communications
615 commentsComments are closed
Charlene Joyce commented
I have recently been receiving lots of SPAM. Most of them contain "onmicrosoft.com" in the domain name. I added a filter to move any items that contain "onmicrosoft.com" in the FROM field, and I am still getting these emails. I am disappointed that AOL is not catching these initially, and that the filters I am setting up are not working.
RICHARD BANKS commented
I know this is fake so how come you don't and allow it to be published..
This just isn't spam it is a SCAM....
Third Round of Economic Impact Payments Status Available.
After the last annual calculations of your fiscal activity we have determined that you are eligible to receive a payment of $532.00
We understand the challenges your business is facing due to the massive disruption caused by the Coronavirus (COVID-19) pandemic and want to provide you with funds to help you weather these difficult times.
Please click below to submit your application.
Questions? We’re here to help. Call us at 1-800-659-2955 | TTY/TDD: 1-800-877-8339
Office of Disaster Assistance
U.S. Small Business Administration
Annette Maree commented
What is wrong with AOL?????? Why do 75% of my emails get sent to SPAM???? These are the SAME email addresses that I have been receiving email from for YEARS!!! It is impossible to get any information from AOL even by EMAIL supposedly you cannot email AOL because of Covid? Really??? But you can call a phone # if you pay for AOL service - who would pay for service that sucks?
JAMES NELSON commented
Did you recently send an email asking AOL customers to update their email account by logging into **@verizon.net? The email stated that those who didn't update would no longer be able to login.
Please can you do something about the number of vulgar spam e-mails that come everyday. I blocked over 50 of them. The same vulgar message returns from a different address.
DAVID RITTER commented
AOL user ***@aol.com is using their account to ****** other users in to revealing personal information by claiming AOL is changing their email policy. There has to be a better way to report this.
Is this for real, or is it someone trying to hack my AOL again?
Hi AOL Member,
We love that you love using AOL email. And we want to make sure you always have the best experience. That’s why we’re reaching out today.
We’ve noticed that you’re using non-AOL applications (such as third-party email, calendar, or contact applications) that may use a less secure sign-in method. To protect you and your data, AOL will no longer support the current sign-in functionality in your application starting on December 7, 2021. This means that you will need to take one of the steps below to continue using your AOL Mail without interruption.
But don’t worry, you have options:
DWIGHT HALL commented
To:you (Bcc) + 1 more Details
We are closing all old versions of our Mailbox. Update your account to avoid losing your mailbox and important messages.
Please follow the link below to update your account :
Note: If you do nothing, you may no longer be able to access your email and your account will be closed before these terms become effective.
Thank you for using Aol products and services.
KIANA DELERY commented
Still getting mail not in my contacts except the ones I explicitly allow or want; like codes sent from other sites to verify identity. Just activate the Block All Senders Except Contacts. If you're not going to honor it, then remove it.
Beth Martin commented
Make it easy to quickly block email addresses. I don't have hours to copy spam email and put it into the block list!!!
Gregg Kreielsheimer commented
All of my spam seems to come from the domain "addto-cart.co.uk" why can't AOL block all this trash?
LINDA BURROUGHS commented
Keep trying to UNSUBSCRIBE from Lexington Law but it has a hidden character that does not show up when I copy & paste it into BLOCK. BLOCK filters do not seem to work well any longer. Is there a more direct way to nail a spamer?
RENE DE MIRANDA commented
Is this email spam?
11/4/21, 12:00 PM 🔵Final Notice About Your AOL Account.
🔵Final Notice About Your AOL Account.
Thu, Nov 4, 2021 9:04 am
We are upgrading our E-MAIL database at the moment so you are required to Upgrade your
account as soon as possible in order to get the NewMail Features because you are using the old version of
which will be Disabled in 24hrs.
CLICK HERE TO UPGRADE THE NEW VERSION
All upgraded users will have an additi on of 10GB to enjoy the new service.
FAILURE TO UPGRADE ONCE YOU RECEIVE THIS MAIL WILL LEAD TO EMAIL DE-ACTIVATION AND IT TAKES FEW HOURS TO GET THE UPGRADECOMPLETED
David Grant commented
I've seen that as much customers are complaining about the amount of spam mail we receives, so instead of not allowing them you just try to hide the icon. We've have never received so many spams before you bought out the verizon account. Then you only allow for 1000 items to be blocked. We as the consumer should get together and file a class action law suit against your company for the abuses you put us threw. Who's ready to join the suit????
HARVEY KAMMERER commented
It is really appalling how poorly AOL manages (fails to manage) SPAM within AOL accounts. Given how long AOL has been doing email, the only message this sends is that AOL really doesn't care about security and SPAM and the threat they and misinformation pose for their subscribers. I think it is time for me to look for a new email provider.
V IMPAVIDO commented
give us all the option to delete all spam mail without going through all of the pages etc. Takes too much time going from page to page especially now that it's up to man more
FRANK BUSELLI Esq commented
PLEASE EXPLAIN THIS MESSAGE :
Your AOL Mail version is outdated and has expired.
Failure to Upgrade to the newest AOL Mail 8 now will result to a permanent account closure.
According to provision 18.1 of Terms and Conditions, AOL may at any time terminate its services for accounts.
Visit ITS Help-Desk Here update and accept our new terms and conditions.
Note: Failure to comply with 48hrs might lead to permanent deactivation.
AOL Mail Service.
Tom Erdmann commented
Another aol mail account "**@aol.com" is sending messages to my address book. This is not my account. Please remove this account.
Kathleen Kerrigan commented
Not sure if messages to reset my password yesterday were from AOL. Message said it was from AOL and that my password would expire yesterday. I received 4 copies of the message. I found it suspect. Can you confirm that it was from you? Thanks
Ken Spoor commented
I do not know why I get so many SPAM messages on my e-mail account after I have already put that sender into my spam account. Also I do not understand why when I get a e-mail in my in-box and mark unsubscribe from that sender I get several more from them. I wonder why or if AOL is doing all it can to keep me safe from all the junk e-mails that are sent to me? If I mark a sender as SPAM then why would AOL send me more of their trash, can't AOL just block that sender from my account anymore? If there is a way AOL can help with this and I need to make a request please tell me how.