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report malware

Do we have a way of reporting spam/malware to you (and then, hopefully, you do something about it)? For example, I've gotten two messages today, telling me that my email is going to be canclled or whatever, and these messages are apparently coming from other AOL accounts.

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Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hello there, 


If a user is abusing our system to send mail, we're definitely interested. Please mark these emails as spam, it will generate a report that goes to a team focused on such experiences can review and take the appropriate action. For security reasons, they'll be limited in the information they can share back, however, we're dedicated to ensuring our users don't abuse our system. 


If an AOL user is sending you spam/scam emails, you can report it here: https://help.aol.com/articles/report-abuse-or-spam-on-aol


Steps on how to manage spam and privacy: https://help.aol.com/articles/aol-mail-spam-and-privacy 


Additionally, here's how to recognize official AOL emails: https://help.aol.com/articles/identify-legitimate-aol-websites-requests-and-communications


Thank you!

AOL Mail team


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  • chsmermaid commented  ·   ·  Flag as inappropriate

    Someone trying to get you to use their link , or is it AOL billing me and then not realizinig they have their payment?

  • chsmermaid commented  ·   ·  Flag as inappropriate

    Aol mail service (*@aol.com)
    To:you (Bcc) + 1 more Details
    AOL

    Dear user,

    We noticed that your email have been disconnected today 16/08/2022

    We urge you to re-confirm if your account is still active to officially secure it now.

    Re-Confirm Now

    Copyright� AOL (C) 2022 All rights reserved.

  • DRwithPride Meeting Codes commented  ·   ·  Flag as inappropriate

    received an email stating accounts closing down today and to click here to update your account or it will be disabled? but email not from an official AOL address? Scam looks like right?

  • Max Lane commented  ·   ·  Flag as inappropriate

    Did AOL truly send the emails telling me that if I don't update my address by Sept 1st, I will no longer be able to access my account for security reasons??
    It says AOL but then has {*@yahoo.ca} and the other
    {*@verizon.net}
    It seems questionable.

  • Maddalena Nappi Reidy commented  ·   ·  Flag as inappropriate

    renter-60942info is certainly multi-facted. With 4 spams/scams today - Aug. 10th - tells me 1)McAfee is going to expire on 10 July 2022 - (renter 60942 must be behind with his scams!) - 2) sell me a drone 3) remodel my bathroom and 4) avoid dementia.

  • PEGGIE STRACHAN commented  ·   ·  Flag as inappropriate

    The amount of spam emails in the spam folders is out of control. If the AOL team bothered to investigate they would discover that a handful, handful of people are creating these spam emails, by gee, going to WHOIS.com and finding out, like I did.

    Is AOL ever going to fix this flood of spam coming into everyone's email boxes?

    I am tired of having to scan these Spam emails to make sure my legit emails aren't there, and today, there was one....I'm tired of when I scan these Spam emails I see pornographic references. Uhm, Really AOL, you can't flag those before they even hit anyone's spam folder?

    Please fix the spam.

  • Maddalena Nappi Reidy commented  ·   ·  Flag as inappropriate

    Renter 60942 is even more brazen today! Besides 2 scams, the scammer is now using the names of jesus in the email address as fofllows: enter-60942info@i**.com

  • none commented  ·   ·  Flag as inappropriate

    Time to switch to gmail. unlimited blocks, easy to do, just click block, and they don't put spam in a folder, they block it. And it's all free. And you can have multiple accounts!

  • Sandra Jackson commented  ·   ·  Flag as inappropriate

    When is AOL free? Agree with Eddie 110%, My comment is why isn't spam blocking this sexual posts to my feed and not into spam. I have to look to see what sexual organ I have because of sooooo many erections, elongated posts. This just started happening. I havent change my email since email began (how long ago) and don't want to start now. But this is out of hand. Also, you can block addresses for ever and it still appear in your email feed. Whats that about? C'on now, fix it please and thank you.

  • RAMON ALVAREZ commented  ·   ·  Flag as inappropriate

    It never crossed my mind to stop using my AOL account and move to gmail or any other service. AOL spam filter - if any - are out of control. Every day I get between 15 and 25 emails letting me know that my McAfee antivirus - which I never had - expired. The email of the sender is always made of more than "50 letters@another 20 or 25 letters . com Sending them to the spam folder does not help at all becuase next day it repeats all over agani with a new 50 letters@20 letters.com combination. Any email coming froM a sender with a 10 mile-long characters nema be stopped... PERIOD!!

  • Eddie Towers commented  ·   ·  Flag as inappropriate

    DATA BREACH watch out AOL dont care and continue to allow this to happen as their block senders doesn't work. FAILURE to keep my password and email address safe THANK YOU AOL you waste of space

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