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report malware

Do we have a way of reporting spam/malware to you (and then, hopefully, you do something about it)? For example, I've gotten two messages today, telling me that my email is going to be canclled or whatever, and these messages are apparently coming from other AOL accounts.

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Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hello there, 


If a user is abusing our system to send mail, we're definitely interested. Please mark these emails as spam, it will generate a report that goes to a team focused on such experiences can review and take the appropriate action. For security reasons, they'll be limited in the information they can share back, however, we're dedicated to ensuring our users don't abuse our system. 


If an AOL user is sending you spam/scam emails, you can report it here: https://help.aol.com/articles/report-abuse-or-spam-on-aol


Additionally, here's how to recognize official AOL emails: https://help.aol.com/articles/identify-legitimate-aol-websites-requests-and-communications


Thank you!

AOL Mail team


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  • CLINT GALLOWAY commented  ·   ·  Report

    -----Original Message-----
    From: Aol reminder <glassmangcg1@aol.com>
    To: glassmangcg1@aol.com
    Sent: Mon, Jan 23, 2023 2:25 am
    Subject: Revealed! A Practical Way to 5k Weekly, Monday, 23 January 2023

    "Revealed! A Practical Way to 5k Weekly" reminder
    When
    Monday, 23 January 2023
    03:00 AM to 04:00 AM
    (GMT-05:00) Eastern Time (US & Canada)
    Where
    Eschersheimer Landstraße 534, 60433 Frankfurt am Main, Germany
    Notes
    "Let me introduce you to a couple of guys who ARE in awe making USD500 every 12 hours. Check This Out: http://emoneyz.com/reg&quot; View your event at https://www.google.com/calendar/event?action=VIEW&eid=MHRzZHR1dmN0ZWhwMGNidW8yOXZ2bjBmNzggZ2xhc3NtYW5nY2cxQGFvbC5jb20&tok=MjkjbGV0aWNpYWdvb2RtYW5iZjM0N0BnbWFpbC5jb21mMjU1NDhmOWI3NjI3MmYyMGZmMzAwMjlkM2UxYjIwMmEwY2ZkMmY4&ctz=Europe/Berlin&hl=en.
    From
    glassmangcg1 Calendar

  • CARL LANGENDERFER commented  ·   ·  Report

    I continue to receive supposed AOL requests to update my information or membership. How can I tell if these are legitimate or not? I have ignored most of them in the past and nothing has happened yet!

  • DALE FOGLEMAN commented  ·   ·  Report

    This is the SHERIFF,S OFFICE. WE ARE NOW MOTTORING MR. FOGLEMANS EMAILS DUE TO SCAMMERS. YOU ARE TO STOP OR FACE CHRGES.

  • DALE FOGLEMAN commented  ·   ·  Report

    any one with the name of dougto or dougva needs to stop emailing me or face crimal changes.

  • LIDELFO FRANCO commented  ·   ·  Report

    AOL should be sending out a warning to all of its users about this Scam, which is certainly looking to swindle customers and/or collect their passwords for committing identity fraud and other crimes against them and other unsuspecting victims.

  • LIDELFO FRANCO commented  ·   ·  Report

    WARNING: AOL UPGRADE HOAX

    Who are you, **@yahoo.com??

    On Dec 21, 2022, at 5:06 AM, AOL Mail <**@yahoo.com> wrote:

    
    Dear AOL Mail User,

    We noticed you haven't upgraded your account to our new updated version.

    Starting as of Today DECEMBER 21st 2022, We are closing all our old mailbox.

    Accounts that have not been confirmed for the new privacy security upgrade will be closed permanently.

    Follow our link below to update now

    Upgrade now

    We apologize for any inconvenience this may have caused you .

    Thank you for being a loyal Member !

    The Aol Mail Administrator

  • Lori Matthews commented  ·   ·  Report

    I received a suspicious email today. Please let me know if it is valid.

    The email was from: *@aol.com

    It ask me to click on an update link. If I didn't do this by 12/5/22 my mail would be shut down.

    Is this a true aol email???

    **

  • SCOTT GUTBERLET commented  ·   ·  Report

    How do I report a bogus AOL email address? An AOL account that is one letter off from my valid account is soliciting funds from my stolen contact list. Please help.

  • GARY CARNEFIX commented  ·   ·  Report

    There should be an obvious, easy way to report suspicious emails. Since I can't find one, I'm putting this screenshot of the email, which I did not open, below:

    Oh, so I can't paste a .jpg here, either. Great!

  • BRENDA COOK commented  ·   ·  Report

    You removed the ability to block Key words in the SPAM settings. I am now drowned with **** and phising SPAMs.

    Please put it back!!!!

  • Zoltan Berghoffer commented  ·   ·  Report

    Help to get rid of the same spam day after day, need to block these addresses either you or the users.

  • Maddalena Nappi Reidy commented  ·   ·  Report

    In the last day or so, I have received about 26 spam emails from the same sender - I am sure - as the sender always uses outlook.com. Not only is some of the spam vulgar and all about sex, but the sender includes my name and email with perhaps up to 50 other email addresses and makes them all public so anyone on that list can also send spam mail to my address. PLEASE JUST TRASH ANY EMAIL FROM OUTLOOK.COM. THANK YOU SO MUCH!!

  • ROBERT LIPMAN commented  ·   ·  Report

    Recently I have seen a 10 times increase in spam email that does not get filtered to the spam folder. It ends up in my regular inbox. Please fix this. There is so much spam you shouldn’t even deliver at all.

  • MICHAEL FELLERS commented  ·   ·  Report

    Spammers now using ABCD@abcd-***.com where the *** varies apparently from a random number and letter generator. AOL spam blocker does not let you enter an address like ABCD@abcd-*.com where the * picks up all of these random address attachments.

  • GEORGE SKOURAS commented  ·   ·  Report

    I noticed the last few months that your span filters are weakening & much more spam and spammers are getting through. What are your plans to counter the spammers?

  • KEVIN GEOGHEGAN commented  ·   ·  Report

    That most of the **** goes to the spam folder I wonder why you do not have filters at your server level that can stop this before us users have to delete them ourselves. Does this mean that you cannot find any good programmers? As a programmer I have suggested before that you start flagging known spam account addresses and just forward their emails right back at them instead of letting them into your network. This might influence these people to stop as it very likely would bring down their servers if everything they send to 10 or 20 addresses causes an incoming 10 or 20 emails back to them.

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