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report malware

Do we have a way of reporting spam/malware to you (and then, hopefully, you do something about it)? For example, I've gotten two messages today, telling me that my email is going to be canclled or whatever, and these messages are apparently coming from other AOL accounts.

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Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hello there, 


If a user is abusing our system to send mail, we're definitely interested. Please mark these emails as spam, it will generate a report that goes to a team focused on such experiences can review and take the appropriate action. For security reasons, they'll be limited in the information they can share back, however, we're dedicated to ensuring our users don't abuse our system. 


If an AOL user is sending you spam/scam emails, you can report it here: https://help.aol.com/articles/report-abuse-or-spam-on-aol


Additionally, here's how to recognize official AOL emails: https://help.aol.com/articles/identify-legitimate-aol-websites-requests-and-communications


Thank you!

AOL Mail team


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  • Chris commented  ·   ·  Report

    Getting an e mail that my account will be closed at my request, never made the request

  • sharon carey commented  ·   ·  Report

    I was just sent an email from aol stating that they are cancelling my service. I DO NOT want my service cancelled. This request is a fraud.

    Thank you,

    S****** C****

  • Anonymous commented  ·   ·  Report

    I have gotten several emails from you that suggest that I requested this email address of mine be deactivated. I DID NOT.
    I hope it isn't going away. I have had it for years.
    I will change the password.
    V******

  • Michael Lieber commented  ·   ·  Report

    -----Original Message-----
    From: Aol! Mail <admin@imamo.graphylum.com>
    To: zue8 <zue8@aol.com>
    Sent: Thu, Apr 18, 2019 1:46 pm
    Subject: mikeslieber: Your Account Will Be Deactivated

    Hello mikeslieber,
    This is to inform you that your request on: 17/04/2019 2:07:11 p.m. to remove your account from Aol server has been approved and will initiate in one hour from the exact time you open this message. Regards.

    ignore this message to continue with email removal or

    If this deactivation was not requested by you

    Please reply us.

    Regards,
    Aol

  • Evelyn Enteman commented  ·   ·  Report

    The first one I received I had requested my account be deactivated. Each one wants you to respond. I have not. Trying to figure out the best way to report it to AOL. THIS IS JUST A WARNING TO OTHERS ABOUT SPAM. NOT AN IDEA.

  • Anonymous commented  ·   ·  Report

    I am receiving spam from AOL saying my e-mail account will deactivate soon

  • K Hutchins commented  ·   ·  Report

    I have been receiving an email stating my account is being deactivated..... I won't open it as I'm afraid it is a hacker. Is this a scam ? I have opened other emails and my computer got hacked

  • ERNIE SHERMAN commented  ·   ·  Report

    What does AOL permit fraudulent messages to be sent when they are posing as coming from government agencies? For example, this morning this email address suryakoti01@walkingdreamz.com sent a message with caption "Social Security Administration" -- and the message asked readers to click on a link.

    Even worse, this fraudulent message was not even put into spam folder. It was in my inbox.

    AOL does NOT have any effective monitoring system in place to screen out obviously fraudulent messages.

  • jotaito commented  ·   ·  Report

    1anf 1anf@aol.com

    FIND THIS GUY (IF HE/SHE IS AOL AND TAKE ACTION AGAINST THIS CONSTANT NUISANCE.

  • Anonymous commented  ·   ·  Report

    I have gotten a few spam emails that way I requested that my account be closed. I DON'T WANT TO CLOSE MY ACCOUNT! I am worried because this last spam was opened accidentally and said that the account would be deleted within the hour. Please DON'T DELETE MY ACCOUNT!

  • Anonymous commented  ·   ·  Report

    The exclamation mark is included in the address and the strap line says my aol account is about to be deactivated in line with my request. This is spam but as it detracts from aol itself can you not get rid of it at source?

  • PAULETTE LAZUR commented  ·   ·  Report

    HELP W/ SCAM ATTEMPT DEBIT OF $2,000.00 FOR THE RENEWAL OF COMPUTER TECH SUPPORT SERVICES.
    !!!

  • CRL commented  ·   ·  Report

    AOL should be able to filter / block these, especially when the from line indicates (but when hovering over it shows it is actually a bizarre screen name from the uk or other countries) not from AOL

  • Henry Ponder commented  ·   ·  Report

    I received an email stated that I requested my account be deactivated. I did not request deactivation of my account. Who sent this email, when I tried to reply to it, it came by undelivered. Why did I received this email. Did any one else receive an email like this.

  • Anonymous commented  ·   ·  Report

    I didn't send a request to be deleted from AOL mail. The message came to me that I requested to be deleted on 7-4-19. This date has not arrived. Please get back to me.

  • donna woody commented  ·   ·  Report

    did aol send this and is this a scam because I did not ask for this or send it

  • jotaito commented  ·   ·  Report

    HERE IS ANOTHER THREAT TO CLOSE MY ACCOUNT TODAY (2):

    **********@aol.com APPARENT SOURCE OF MSG.

  • jotaito commented  ·   ·  Report

    Locate the imposter (presuming to be AOL) and attempting to induce panic (threatening to close an account.

    arrest the source: **************@****************

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AOL Mail: Spam

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