Do we have a way of reporting spam/malware to you (and then, hopefully, you do something about it)? For example, I've gotten two messages today, telling me that my email is going to be canclled or whatever, and these messages are apparently coming from other AOL accounts.
If a user is abusing our system to send mail, we're definitely interested. Please mark these emails as spam, it will generate a report that goes to a team focused on such experiences can review and take the appropriate action. For security reasons, they'll be limited in the information they can share back, however, we're dedicated to ensuring our users don't abuse our system.
If an AOL user is sending you spam/scam emails, you can report it here: https://help.aol.com/articles/report-abuse-or-spam-on-aol
Steps on how to manage spam and privacy: https://help.aol.com/articles/aol-mail-spam-and-privacy
Additionally, here's how to recognize official AOL emails: https://help.aol.com/articles/identify-legitimate-aol-websites-requests-and-communications
AOL Mail team
Gerd Meyer commented
The email (copied below) states that I had contacted aol about closing my account with you. I have NOT requested any 'assistance' and definately do not want my account with you closed.
please look into this email and update me regarding the message.
From: Aol! Mail <*****@******.com>
To: ***** <****firstname.lastname@example.org>
Sent: Wed, 20 Mar 2019 16:43
Subject: ********; Your Account Will Be Deactivated
This is to inform you that your request on: 03/19/2019 2:07:11 p.m. to remove your account from Aol server has been approved and will initiate in one hour from the exact time you open this message. Regards.
ignore this message to continue with email removal or
If this deactivation was not requested by you
Please reply us.
Harry Nachman commented
Getting SPAM emails from <email@example.com> with subject line: AOL ( New Terms ). First thing the links want user to do is to sign in using their AOL username and password. THAT in and of itself is a red flag that the e-mail is SPAM PHISHING attempt. But people will fall for it as nearly everyone is updating their terms of service. I didn't fall for it but you should expect a flurry of activity from this.
I am received spam emails to deactivate my account and not sure if it comes for AOL directly. Please help with blocking emails related to AOL accounts that are directly from you.
Ken Reed commented
Spam controls are necessary, including " block senders." AOL doesn't seem to care.
I am constantly getting the following which I assume is spam as none of my emails have ever not gone through. The message I am getting:
You have two incoming mails placed on pending status due to the recent upgrade on our database,
In order to receive the two messages,CLICK HEREto login and wait for response from AOL.
Thanks for using AOL Mail
AOL Online Supports
These Bitcoin scams are not even fit for a SPAM folder. Just apply an algorithm that knocks out ANY advert about Bitcoin. It would make reading my inbox list MUCH less irritating.
I just received a scammer message from one of AOL's memebers. Their email address is "***********@aol.com"
SHIRLEY BALL commented
AOL NEEDS TO STOP **** FROM BEING DELIVERED TO ANYONES EMAIL. I HAD 2 OR 3 FROM SOME HACKER IT HAS TO STOP.
Roger Mabie commented
The following address is spamming our business associates and attempting to scam for money. **********@aol.com As an AOL user since the beginning, thank you for any help. I will copy and paste the false email content now... the following is the content being sent and is all lies: Hi, We have updated BCBA Bridal Expo 2019 Attendees List and we now have a total of 9,124 contacts who are attending BCBA Bridal Expo 2019 event. Would you be interested in purchasing the list of Attendees with complete contact information for pre-show and post-show marketing campaign, appointment setting, networking and various other post-show Marketing initiatives. Data fields: Visitors Full Name, Email address Prefix First Name, Middle Name, Last Name, Job Title, Full Mailing Address and Phone Number We only include opt-in contacts in our database. Thanks & I’ll look forward to your response. Regards, Amy Gibbs Head of Event Specialist
Confirm Your Recent Charges
Thu, Feb 21, 2019 10:13 am
Verizon (*****@gmail.com)To:you Details
Did you request for recent Charges to your account? Please confirm?
You'll need your Verizon details to log in and confirm your request.
GOT THIS EMAIL TODAY -
From: A.0.L Billing <*************.com>
Sent: Thu, Feb 21, 2019 7:38 am
Subject: Mail Profile Warning
You have to renew your billing profile to avoid termination from our service.
To renew the mailbox,
David Bray commented
Are you sending all the AOL update emails?
Ken Simpson commented
And, I do not have a Dropbox account.
Ken Simpson commented
I do not know how to eliminate Dropbox from my email account. Please help.
I could not find where to report fraud. This user [******@aol.com] contacted me and fraudulently posed as another person in an attempt to solicit funds. Please take the appropriate action against this person to stop further attempts on others.
See fraudulent message below:
I need you to get a purchase done, email me once you get this.
Chief Executive Officer
Human Resources & Staffing, Business Services.
Sent from my iPhone
Please fix whatever has been messed up for the last week. My new emails have been showing up in Spam and Recently Deleted rather than in New mail. At the same time, I have received a large numb er of emails intended for other people. This makes me wonder how many of my emails went astray and I have never seen them. Please stop the emails from Oath!!! Is this legitimate or a scam? One just popped up, saying my service will be stopped on FEBRUARY 31 unless I agree to Oath's terms. There is no such date--dah. These nuisance messages have appeared at least 20 times, each with a new date.
No more OATH ****
This is harrassment. Do we have to sign up for this stupid agreement more than once?
Verizon Support (firstname.lastname@example.org What's with thsi ?tried sending to it came back not found.
Email changes is processing.
Dear Valued Customer
As a result of recent changes to our Email storage and filtering , we request that you give us your Consent so this changes will take effect on your account on or before February 10, 2019.
This is REQUIRED for all Verizon.net email users and if we do not receive your authorization for this updates to take effect, we may temporarily pause incoming messages until we receive your authorization.
Follow here to consent on updates > MyAuthorization
In addition, in My Verizon you will be prompted to sign in, wait until consent is Received before navigating/closing the authorization interface.
Thank you for selecting Verizon Wireless.
P.S. Confirmation letters and other notifications can also be found in the -Change Notification- section of My Verizon's My Documents & Receipts page.
Tony Gadd commented
What are all these emails from "Oath"?
Most of them go into my spam folder.
What should we do, just delete them or answer? I am currently deleting