why do we have to sign in every time we want to check our emails, please fix this
I want to stay signed in on my emails, i check them several time per day
i do not want to sign in each time. please fix this issue tx
Anonymous
shared this idea
To stay signed in to your account, please clear your cache and cookies: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser. This will eliminate the possibility of the issue being caused by cache stored on your browser. Then make sure to check the ‘’stay signed in’’ option from the sign in page at mail.aol.com.
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Timothy Turner
commented
I have had the same email address for over 20 years. I do not understand why, all of a sudden, I have to provide an email address and receive a code on my cell phone just to get into my mail account? I'm using my desktop which is the same device I've used for years. I am unable to get anyone directly to respond to me. All I get are these posting idea boxes. I want to know how to actually contact AOL to fix this problem? This is becoming very irritating! I guess AOL is actually dead now. I wanted to keep this account going after all these years.
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EDWARD C WIELAND
commented
WHY DO I HAVE TO RECEIVE A PHONE CALL EVERY TIME, and then put in a code just to read my E?MAIL, you have my E/MAIL ADDRESS and my PASSWORD THIS HAS TO STOP .
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xxxmrpete
commented
All the sudden, you are making me use a pain ********** security code every time I sign in. Over and over.
And, of course, you offer no visible way for me to get this corrected.
Irritated.
I would like an answer. -
EDWARD C WIELAND
commented
I have been signing in to Aol since 1997 and all of a sudden you have to call me every 2 or 3 days to verify its me signing in THIS HAS TO STOP
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EDWARD C WIELAND
commented
why do you have to call me with a code every 2 or 3 days TO VERIFY is me signing in THIS IS STUPID
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Sandra J Mitsler
commented
This is feedback regarding not being able to give AOL feedback about AOL itself. Why do I have to keep signing in again and again and again when I select "Keep me signed in"?????
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crouchingtysen
commented
STOP FORCING PEOPLE TO SIGN IN WITH THEIR PHONES, I DON'T LIVE ON MY PHONE, I SIGN INTO MY EMAILS FROM MULTIPLE PLACES.
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JODY PENDERGAST
commented
The phone verification is crazy & not needed. Please eliminate this practice ASAP. If you are not responsible for dealing with it, please get it to the right people to stop it now.
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MARIO MANCIERI
commented
Logging in is an adventure. Sending codes requires that a cell phone be near by. And sometimes that is not possible. How about just a simple series of pre answered questions. Staying with AOL is just too much work.
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CLAUDIA MC AULIFFE
commented
Stop making it imperative to get a text every time I sing in to my email
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ANNA ALEXIOU
commented
i don't understand why i have to sign in everytime i open my laptop.
can you please advised. -
A A
commented
I am required to put in a code sent to my phone EVERY SINGLE TIME but cannot turn this option off. I have gone into settings and the 2 Step Verification Option is NOT turned on - yet I am still forced to do this requirement EVERY TIME.
IF IT'S NOT TURNED ON IN MY SETTINGS DONT MAKE ME DO IT
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J Ogorzaly
commented
Why do I have to get a text of a security number every time I try to log in. You think that after it verified you once, it shouldn't have to verify you anymore on that device. Big pain in the butt!
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Clare Dumoulin
commented
The description should be "Security". For the past two days every - every - time I sign in to mail I go thru your security program where a code is sent to my phone. EVERY TIME!! Maybe once a day from the same computer would be acceptable? Also, the "not a robot" is not too bad. Anyway, PLEASE let me sign on several times on the same day without all the hoops. Tha
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ANTHONY PORRITT
commented
Dear Sir/ Madam Can you please advise after changing my password I now have to 'sign in' every $$%^&&^ time, please advise how to fix this
Regards ***
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Ninos Athanasiadis
commented
Stop this annoying to have to sign in and write address and passwords every time
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John Vann
commented
Please provide a solution that would allow me to click a button to "clear" so that the next time I login to AOL I am not presented with the "this is the first time we have seen you..." prompt. I do not always have my phone on me therefore I have to go and find the phone and then sort out logging in. I have cleared all my browsers a number of times and yet I still get this message. it is a real iisue for me.
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Joe S
commented
what happened to "keep me signed in"???
idiots are everywhere these days - even in AOL Mail
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MARY ELLEN GARDNER
commented
Keep me logged in..also this device is not NEW device
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MARK GOODMAN
commented
Can you please,Please,PLease stop sending the message that this is the first time you have logged in with this device, It is not! i have signed in many times before with it, You caused me some heartache a couple of weeks ago as i had taken this laptop on holiday and had left my mobile at home so i could not access the verification code which you should not have sent in the first place as i have out lined. I NEEDED to send an email to my friend who was attend our best friends funeral in the UK he was to say a few worlds on my behalf and this friends telephone number was in his email to me that i could nat access, You realy now how to mess things up, Please stop it.