How can we improve AOL Mail?

Why must I push three buttons to get to new mail after I sign in?

After signing in, I should be able in one click to get to my new mail.

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    ron shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    43 comments

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      • Dave T commented  ·   ·  Flag as inappropriate

        Stop making me sign my login, then password and then ask me if I really want to log out? What the **** is this? So then I have to choose yes I want to stay logged in and you then send me to your home page. This is nothing but a forced click trick to get visit counts up on your liberal lying home page. I've been a aol user going back to the 90's back when we paid for the service and you have turned into the Fake News.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I tried to log in this morning, and it keeps making me click a button to send a code to my cell phone, which "must" be used to log in. . . what's the deal? When I hit cancel, it loops me back to the sign-in page. I've had to get two different codes. Since it states, you feel like it's "suspicious activity" on my account, Is this truly AOL?

      • Don Lambert commented  ·   ·  Flag as inappropriate

        And of course, no one from AOL developer group reads these comments, so it's a waste of time....

      • Anonymous commented  ·   ·  Flag as inappropriate

        25 yrs with aol and I pay. They make it really hard to sign in over and over again and if they keep it up i will not stay with them.

      • Anonymous commented  ·   ·  Flag as inappropriate

        did aol find a connection between me and Russia? 2 mo. now everytime aol gives me 3 different choice to verify me to sign in? why it is?

      • Don Lambert commented  ·   ·  Flag as inappropriate

        I'd rather see the sign in from prior to Verizon taking over AOL. Verizon must think people are stupid in having a NEXT button for entering a password. Just keep the signon to ONE SCREEN. Also, lately, now I have to type in my screen names instead of choosing one of them. Really getting frustrating since I check multiple screen names throughout the day.

      • Chris commented  ·   ·  Flag as inappropriate

        If I clear my browser cache I get this. I have 2 PCs. I also use Linux. This also happens RANDOMLY.

        Just STOP!!! It's ME. Enough already!!!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is not making email more secure. Taking extra steps to log out isn't either. And quit the cheesy ads on sign out. Congratulations, AOL member! Really?

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is not making our email more secure. Taking extra steps to log out isn't making email more secure either.

      • Tania commented  ·   ·  Flag as inappropriate

        AOL takes forever to come up on the PC and it takes me 2 times to login to see my mail. Frustrating!

      • vjdance commented  ·   ·  Flag as inappropriate

        Stop reminding me every time I logged on and ask me if I want to save location, passwords, etc. When I say NEVER I mean, don't ask me again and again. NEVER mean Stop asking again ! ! !

      • Anonymous commented  ·   ·  Flag as inappropriate

        AOL E-mail sucks raw eggs to hard to get acess needs 6 clicks t o get to E-mail

      • Bonnie commented  ·   ·  Flag as inappropriate

        It keeps asking me if I want a code texted. When I say yes it still want let me sign in. I tried again it ask if I wanted code sent to phone or to recovery email or call. I say call but it keeps getting refused because my IPhone tells me it’s a high spam call. This is ridiculous

      • armen commented  ·   ·  Flag as inappropriate

        I am getting requests from aol to get codes to sign in for two weeks in a row, why is that?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Code verifications to text or phone just to log into mail are really annoying and a waste of time. Just another way AOL is trying to lose more customers.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Since the sign in page went to a two step system.....

        Where you sign in with user name then press enter and wait for a new window to appear before entering your password..

        This system takes too long to load, other email providers are almost instant.

        I like the AOL layout but I am contemplating moving to Gmail

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