How can we improve AOL Mail?

Put back the block on only receiving email from those people in my address book.

Put back the option to only receive email from those people in my address book Please.

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Steve B. shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Gathering Feedback  ·  Product Support responded  · 

Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.

430 comments

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  • SPAM hater commented  ·   ·  Flag as inappropriate

    AOL just doesn't care. It should be obvious from the comments below. They took time and resources to do away with the ability to only accept email from your own contacts. They formed Oath so they have the ability (read the agreement) to scan your emails to get revenue from advertisers. So why even complain. Rotate your contacts to another email provider of your choice. I did it with gmail and just will refine that with whatever few may have slipped thru the cracks over the next several month. I put an away message on my AOL account (in quotes below) as much spam and filter controls as I could and every couple of months can just go in and delete stuff. If someone I missed is a legitimate contact, they have my phone number and I can fix it. Let the people who are paying advertising dollors to this ****** company know that the email address is just there for garbage that required an email sign up. My away message "Due to the new company Oath which encompasses AOL and other brands, Spam controls have been decreased and Spam is the majority of what gets thru and are easy to delete a few times/year, personal email contacts have been moved to a new acct."

  • Anonymous commented  ·   ·  Flag as inappropriate

    Like someone else who has posted, I'm getting a lot of junk mail from someplace that uses .us as the domain. This is all spam junk and aol should block it all.

  • Privacy Matters commented  ·   ·  Flag as inappropriate

    I agree: I want to block all unknown senders and only receive mail from my contacts. Oath has removed the ability to limit (or eliminate) junk in both AOL and Yahoo mail. Thanks for nothing Oath

  • littleton commented  ·   ·  Flag as inappropriate

    this "spam" as we call it is actually advertising and AOL isn't going to stop it. They make money with it. I get at least 25 a day all from different .us domains so there's no way to block them. AOL's filters do not work. If they did I could block 90% of them using the keyword "unsubscribe" or "this is an advertisement". This AOL email is useless. I migrated to gmail years ago. I only find it entertaining to see how much **** AOL sends me.

  • Anonymous commented  ·   ·  Flag as inappropriate

    One of my friends email is being blocked for no reason. How do I find out the reason I'm not receiving it.

  • Anonymous commented  ·   ·  Flag as inappropriate

    why did you change spam mail that stopped cusing address contacts, bad change on your part

  • Sherry commented  ·   ·  Flag as inappropriate

    AOL Customer Care 1⃣8⃣5⃣5⃣7⃣7⃣7⃣1⃣7⃣0⃣7⃣ Toll Free Helpline

  • Anonymous commented  ·   ·  Flag as inappropriate

    PLEASE, Put back the option to only receive email from those people in my address book

  • Anonymous commented  ·   ·  Flag as inappropriate

    I just went into the Spam filter to add phrases to be quarantined and was dissapointed to find that I can no longer exclude unsolicited mail with unwanted terms (e.g. ****, dating, ***, viagra, etc.). Why on earth would you (AOL) eliminate that feature, which I found to be very useful?

  • Anonymous commented  ·   ·  Flag as inappropriate

    YOU KEEP CHANGING YOUR EMAIL FORMAT BUT IT NEVER FOR THE BEST. I'LL BE GO ELSE WERE.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Just wanted to say thanks for removing all the spam controls. You guys are the best at ruining a perfectly working system to replace it with a totally faulty one. Give yourselves a round of applause, because your customers will NOT! Hopefully everyone will see that you will not fix or change anything because you do not care about your customers and when enough people leave the service you will go bankrupt.

  • Todd commented  ·   ·  Flag as inappropriate

    I get so much mail per day I just delete it all unless I'm looking for a specific email from someone. It's ridiculous the **** I have to go through. I guess eventually I'll just stop using this email address. The reason I get pummeled with Spam emails that don't go to spam folder it's because I use it 1 different sites require an email login it has become my junk email address. I may be missing emails by deleting the entire inbox but unfortunately there is no spam filter that's all spam.

  • Debra commented  ·   ·  Flag as inappropriate

    when they say well send it to the production team that means nothing!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Blocking ALL emails except in the address book sounds good...but what about business/bank/etc...and some addresses change, so you may lose out on important info...

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