How can we improve AOL Mail?

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post a visible link to password on every page on the Left column

I lose time trying to re-learn how to change the password, why do you hide every feature, one has to lose so much time opening different links to figure how to do a simple change of password...will you ever grow up....? You are over 25, behaving like 6 years old....

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Support Request  ·  AdminProduct Support (Product Support, AOL) responded  · 

We have an article to help! Be sure to check out: https://help.aol.com/articles/account-management-managing-your-aol-password

You can contact our phone support representatives at the following number: 800-300-5017, 24/7. They will be more than happy to help you reset your password.

As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum.

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  • Lori Bu commented  ·   ·  Flag as inappropriate

    i CANNOT RESET MINE EITHER for Azsummer2003 Soooooo
    I am quitting AOL for good.

    Just opened my new Gmail accounts and it is much nicer and they don't change your passwords without your knowledge!

    AOL allows every account to be read by employees and they steal your info

  • Vanilla Moody commented  ·   ·  Flag as inappropriate

    How in the world am I suppose to log into my email if AOL asks me to Check the same email for a Verification Code for AOL to let me login!!!

  • Christopher Melia commented  ·   ·  Flag as inappropriate

    I am being asked to verify my account but the wrong email address is being shown to where verification number will be sent, hence i do not receive verification code and cannot continue.

  • sally ols commented  ·   ·  Flag as inappropriate

    This is on my account every single day. Can't you people keep the mail working???

    Can't sign in....

  • Edwin T. Riddle commented  ·   ·  Flag as inappropriate

    I click on the change your passwords link and it just allows me to use several options to sign in. I need to change it so I can login on another device. There is no way to acyually cjange my password

  • Tim Burns commented  ·   ·  Flag as inappropriate

    lost e-mails cause of AOL and they want me to pay them to fix the problem! I'll just stick with aol stinks and go with someone else for e-mail

  • ANDREA BOLLAND commented  ·   ·  Flag as inappropriate

    I tried to sign in and was told that there had been 'some unusual activity on my account'. I had to sign in with a code sent to my mobile via voice call. I would like to know what 'unusual activity' there was on my account, or was this just a sneaky way by AOL to have my mobile number confirmed?
    I am also unable to post this comment without allowing 'user voice' to access my profiles!!!!

  • SABRINA NASH-PICOTTE commented  ·   ·  Flag as inappropriate

    I used to be able to go into my account (The main account), I could view all usernames/email addresses I'd created... then I could delete them if I wanted to. Now it says I have to go into each account to delete it. When I try the forgot password option it says I cannot do that at that time. This has been a month and I can't get into the accounts and I cant delete them. Very frustrating

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