log in issue related to guce.advertising.com
I am unable to log in to my AOL/Verizon webmail at work:
I try to access my webmail via this link: https://mail.aol.com/webmail-std/en-us/suite
Note: My corporate network is very slow and pages sometimes time out, but I can usually get to them by simply reloading the page.
Over the past several months, by using the link above, I would get to the log in screen, enter my email, get to the password screen and enter my password. After hitting enter, the browser "circles" for a long time, then the URL bar changes to: https://guce.advertising.com/collectIdentifiers?sessionId=1_cc-session_d250abfc-bcd0-41ec-b5ab-d9112d7df63e
AND I get an error message stating: This site can’t be reached / guce.advertising.com took too long to respond.
I used to be able to enter the webmail URL (or hit my bookmark) a second time, and it would log me into webmail
NOW, I can't even get to the log in screen. When I try to access the webmail log in page (https://mail.aol.com/webmail-std/en-us/suite), the URL changes to the guce.advertising,com and I get the same error message about guce.advertising.com took too long to respond.
I'm sure my corporate network speed has something to do with it, but I can access Gmail and other websites where I have to log in just fine.
Frustrated webmail user
shared this idea
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser . If the issue persists, please disable the Ad-block and then try to log in.
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Christina
commented
Everytime I try to go to aol, I am blocked by being unable to be redirected to guce advertising. I had just installed new anti-virus software, and this adware is blocked. It turns out that AOL embeds a link to this website in their webpages. I looked at the web page code through view source and saw it there. AOL says to remove blocking of adware but that is not really an appropriate solution. AOL should not be embedding this link in their web page. I am a long time AOL customer, and I am thinking about stopping my subscription because of this. It is not an appropriate solution to tell the customer to turn off their adware blocking.
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Jay
commented
I can not get to the aol.com page or my emails from work due to my employer recognizing guce.advertising.com as a malicious website. How can I access my emails from work and why is my employer identifying a website tied to aol.com as a malicious website. Is aol.com causing nefarious things to my computer and my employer knows more about it then I do? please help me and others at my work regain access to our emails. The response from my employer is to set up a gmail account because they have not partnered with guce.advertising.