Why do some of my "new" emails go to old mail without being read?
My new email goes to old email before it has been opened and read. How do I stop that? Not all new mail, just some of it.
If your email isn’t missing but is going straight into the Old mail folder, this may simply be the normal outcome of using IMAP to access your AOL Mail in another program or on another device. IMAP syncs your mail regardless of where you use it, which means if you read a message in your mailbox on your mobile device, it will appear as “Read” the next time you check your mail from anywhere else.
PEGGY LARSON commented
Help!! Is there any way that AOL can have a setting where the mail that is read does NOT automatically go into the "old mail" folder or disappear all together? I'd like to have that option and have lost many emails because I read it on my phone and then forget to go in and click "mark as unread".