Allow Users Responsibility For Their Account Passwords
I am sick of your system not allowing users to set my password to what they want by giving notices saying "Your new password is too similar to your previous password" or other such messages. I understand that you do this for security, but as the account owner I want to set my password to what I want and so long as I have not been hacked my password is still safe no matter what it is even if it was the exact same as the previous password. STOP MAKING THINGS MORE DIFFICULT FOR USERS BECAUSE YOU WANT TO BE *****. The user is responsible for their own account so even if they wanted to use a password like 1234567 your system should do nothing more than suggest a tougher password NOT require a different password.
Michael Walter
shared this idea
90 comments
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Anonymous
commented
I do not have and DO NOT WANT TO HAVE another email address or a mobile phone. Stop REQUIRING me to have one and tell you how to access it. That's none of your stinking business.
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Anita
commented
As I posted on another thread, it seems many of our problems began on April 6 or 7, 2020. I would like to get some clear and truthful answers from AOL about why our Verizon.net email accounts are no longer working, especially if we use 3rd-party mail clients like Thunderbird. And why my passwords no longer work. I do not want to use a gobbledygook generated password. Maybe it's time for some consumer organization to look into this situation, because we are not getting answers from AOL.
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cowboy
commented
my password cannot be updated by this system and the phone number on the old account is not available so changing the password is impossible
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cowboy
commented
reset my old password and email address and new phone number
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Anonymous
commented
I would like to get my message s today have been trying for 2 weeks
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David Sherwod
commented
I need to talk to some one
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Anonymous
commented
Stop sending emails through to my Outlook on multiple occasions, whether daily or ever. Send it once and once only. It is very irritating to get the same thing over and over and over. FIX IT.
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Fred
commented
My idea is for you to make the server reliable. I am asking you for ideas. In the meantime it would be helpful if you would notify the users of the AOL system that service is not available. How is that for an idea.
Speaking of terms of service--where is my service?
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Anonymous
commented
Don't make me change my password just because you may have been hacked! Why would I care if someone can access my account? I don't keep anything sensitive on AOL. Let me keep my old password if I want to!!!
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margaret chynoweth
commented
I NEED TO CHANGE MY PASSWORD HOW TO DO IT?
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Why bother
commented
AOL -You either agree to take over Verizon accounts or pass them along to a competent company. Getting very tired of the rejected emails due to SERVER problems. FIX IT or get out of the business! Oh, and the "it will cost you $8.99 per month for help" is merely blackmail in my opinion. (no pun intended).
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Anonymous
commented
I cannot get into my email account, can use it to go into facebook, but am challenged by captura all the time, I have it dial my house phone, enter 6 digits, it keeps repeating this frustation, why can't AOL finally fix a problem? I am not hacked, my wife uses Verizon, uses my email name and my password, and Verison lets her into my account while I am watching, what is the world is going on inside aol???
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Anonymous
commented
Last two days, after I sign out of my email account and even after I have cleared my browser's history cache... my emails are still left open! One thing I noticed that is different is that it displays my email address already typed in right after I click "sign out". That has not been the case ever before. I can't sign out from my account. What's going on? I have not tried shutting down my entire computer and rebooting it, will try that next but this appears to be an AOL thing.
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Kevin Adams
commented
For God's Sake man! I am NOT going to change my freakin' PASSWORD every freaking MONTH just to mitigate AOL's risk! "Data Breach"? That's YOUR problem.......FIX IT!
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Joe
commented
Account hacked technically support refuses to close account
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Joe
commented
Can not sign in to aol account and someone hacked it and technically support will not help me close it because I closed my cell number and e mail address so they say they can’t verify me bs
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Anonymous
commented
I cannot reset my password @ *****@AOL.com. It seems that my ex-husband was able to do this for some reason or another. The old cell phone # was(***)***-**** my new cellphone # is (***)***-****. My name is **** ****** ****** *****. I called your customer no service # yesterday which was a totally unsatisfactory experience. I cannot reset on the aol help site either. So what can you do for me
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Jean-Paul Max
commented
I know since it was happened long time ago that AOL and Yahoo are parts of Verizon. Some time ago my Yahoo email address was changed (or updated to) from "@yahoo.co.in" to "@yahoo.com". I liked it very much. Why cannot "@aol.in" become "@aol.com" for all regions of the world, not for the United States only just in the manner of Yahoo? I will be very pleased to see my email address having suffix "@aol.com" instead of "@aol.in".
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Cheryl
commented
It's really annoying to be asked if I want to continue to sign out when I am signing in. Please get rid of that screen.
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Cherie
commented
I still cannot use my Outlook to get my email after 10 days. I notice that AOL has flagged all complaints about this issue as "inappropriate". Inappropriate for who: AOL or the user that is having problems with the issue. And I know it is not Outlook, I have friends that are still getting their Verizon emails through outlook and I have tried to set it up on my other two computers, but it will still not work.