Keep it the way it was.
Stop changing things. Leave well enough alone. If it is not broke, don't fix it.
Anonymous
shared this idea
34 comments
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JOAN TROYAN
commented
why did you change the e mail? It was fine the way it was. I could delete without opening any e mails why do you keep changing everything?
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ROBERT STOKES
commented
I cannot receive my e-mail
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Albert Valdez
commented
Dear AOL, Why did you change the links to websites I saved to the names of the items in the link? I don't care about the name of the items. I need the actual links. I saved a link to a specific page to purchase an item; but since you changed the link to the name of the item in the link, I can no longer locate the actual page to the website. Please note, just because you CAN do something, doesn't mean you SHOULD. There are somethings you should not touch. It's as though you have an agenda to make things confusing and complex for people. Also, your verification system is insane. In order to verify my account, I had to remember three or four subjects I had written in emails including the actual email Addresses! This is outrageous. What ever happened to "mother's maiden name"? Why do you have such a neurotic verification system? There is no person alive who can remember the exact words in the subject headings to numerous emails. You are too controlling. You should just ask for mother's maiden name or the email Address for ONE of our contacts.
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Albert Valdez
commented
Exactly. I hate when websites are constantly changing things, making them more complex and difficult for people.
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Anonymous
commented
STOP - STOP - CHANGING E-MAIL. EVERYTIME YOU MAKE A CHANGE I SPEND MOST OF MY DAY TO FIX WHAT I CAN. NOW MY E-MAILS DON'T FIT ON PAGE WITH MY MAC. I TRIED ALL THE SETTING AND THEY STILL DON'T CHANGE WHAT I WANT, BUT YOU GET IT THE WAY YOU WANT. I'M LOOKING FOR A NEW E-MAIL SERVICE. "HAVE A OPTION TO CHANGE OR NOT TO CHANGE - DON'T FIX WHAT ISN'T BROKE - PLUS I'M NOT REAL COMPUTER PERSON AND JUST WHEN I THINK I'M OK YOU CHANGE IT. STOP, STOP, STOP
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formandi@aol.com
commented
I cant get into my account !!!!
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Bob
commented
AOL MAIl no longer works. It is MONTHS!!! It is affecting my BUSINESS. I'm a VERY VERY LONG TIME PAYING user. I've been on the phone with the techs - No solution! No body gets back to me. No customer service!!!!!
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wayne
commented
EXACTLY!! Leave things the **** alone. Have NEVER seen one of your changes that was a benefit to me the CUSTOMER. Don't change things just because you have somebody sitting around with nothing to do. STOP IT!!!!!!
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Anonymous
commented
You do seem more efficient about catching spam. That said, your new system is convoluted and wonky. I can’t get my Zoom invitation quickly (or at all) into my Zoom app. I can barely touch something on an email I am writing and it disappears forever. When I touch an email to read when I first open mail, it automatically goes into old mail before I even read it. When I go to a site where I have saved password and username, most no longer come up automatically as they used to. Have to go into my settings to find them. And, yes, my settings are set to allow the information to come up. Your programing is truly so bad it’s embarrassing.
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Jan Holliday
commented
Twenty years as an AOL mail user........it now sucks BIG TIME. Steve Case would be embarrassed at what it has become. Very sad. Don't fix what isn't broken.
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Anonymous
commented
my aol contact list...I want ALL the names in alphabetical order...not the email addresses
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Anonymous
commented
There are ad's on the right side and at the top and I cannot get rid of them. They were not there before. Take them away!!!!
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Dee
commented
I am not receiving all my emails. Normally I get about 100 day and now 4-10! Where is my mail?
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Anonymous
commented
Why does my e-mail automatic delete a e-mail when I don't put it in trash. STOP AUTOMATICALLY DELETING MY E-MAIL I'M LOSING VALUABLE INFORMATION.
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terri torpy
commented
I want all my emails not 20 on a page too hard to browse. Also stationary where is it!! Why now!!! don't try to be google. Stay the way you were!!!! I've been with you since 1991! Why don't you tell me how many emails I have? I have to take the pages and multiply them by 20!!!
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Anonymous
commented
Why in the world did you change my email operation without asking me first. It worked so good for almost 20 years and now some, thinks he smart, kid decides how I want my AOL email should work.
when can you return my email site back the way it was, New Mail, Old Mail, etc. not Inbox and Trash.
Also, after i read an email it use to go to Old mail, now I have to hand delete it, why?
I am 80 and don't need for you to think you know how I want things to work!
Stop F#@king with things and just do your job!
Emmett C. -
Anonymous
commented
07/10/2020 12:40am Just read through the comments from other AOL users. PLEASE AOL,
give us the service we had and was important to us for a long time. WHY ??? would you change
something that was so important to so many. Naomi K. Haebler -
Anonymous
commented
I'm ASKING THE SAME. The past couple of days have been terrible (July 9 & 10) with you taking out my list of contacts, all of saved mail. PLEASE GO BACK TO OPERATING LIKE AOL WAS!!!
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Robert Cowan
commented
I have been an AOL user for over 20 years & have been happy until this week. When I send an email to a friend & want to include other friends I click on bcc & type in an initial such as b. In the past only names starting with b in my contact list would appear & I would select who I wanted to include. Now if someone using bellsouth would be included because there is a b in their address. It also picks up names not in my contacts because that name was sent to me by cc from a friend who does not use bcc. It picks up names I have deleted, such as 2 friends who have been deceased for over a year. Now I have weed through the list It take me twice as long to transmit my emails.
I spent over 1.5 hours with tech support, getting cut off a couple of times, yesterday even asking for a supervisor only to find out I was given a billing supervisor. I spent 30 minutes with a tech this morning & found out about the new "feature" I described above.
I like my account's email to be returned to what it was. -
chris
commented
yes, it's so ******* annoying you ******* arseholes keep changing things - i cannot now access my aol emails from my email app on my MacBook stop ******* with things aol