By reading list AOL doesn't respond very fast to missing emails for everyone. They sure take the money fast enough.
Where are missing emails?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Sharon M commented
A few days ago, emails that were in my inbox/read disappeared. I kept them to read later or respond later and were very important to me. How can I get them back - there may have been 20. Please restore to my account at your earliest - they were lost the afternoon of 25 June. They were in my inbox and they are not in deleted or sent or archived or junk; I have looked and looked. Please Help!
BONNIE HOLLOWAY commented
My old mail disappeared
Getting my emails back???? all of the emails in my inbox have disappeared how do i get them back? please help!!
RONALD DOHERTY commented
EMAILS IN INBOX KEEP GETTING DELETED, FOLDERS OF EMAILS ARE BEING DELETED. NO EMAIL SUPPORT, NO PHONE SUPPORT.......ARE YOU ******* KIDDING
JOHN WRIGHT commented
Again, AOL had deleted all my old e-mails. Please restore them right away!
JOHN WRIGHT commented
AOL has a tendency to delete my old e-mails, which I find very useful. This is a critical complaint of your service. Please restore all my old e-mails right away! Thank you.
Mark Kane commented
I can't find any email that was in my inbox and dated before January. Where did it go and how can I find it?
NONA REINSCH commented
Why is it so hard to find my missing e-mails. Just one day all my saved/new e-mails disappeared.
Don KPC6NDB commented
A email was recently sent out by AOL titled "Important security notice for your AOL account". I followed it's directions immediately and lost about +20 years of data! Duh! 8-(
Thinking back I probably did not even need to do it at all as I already had a password and so on. 8-(
So back up everything BEFORE you delete (following the instructions) your account! Yes, the instructions tell you to do that then "add" it again as a new account. I did not think ahead and realize it would also delete all my data at the same time!!!
I was not thinking obviously and did not back up my folders first. I did not lose any email addresses but lost everything else!
Scott Israelson commented
My inbox emails from the past 8 months have just randomly disappeared on all my devices (laptop, iPhone and iPad). What has this happened and how can I get my emails back? I have not changed any of my settings prior to my emails disappearing today.
William BOGERTMAN commented
Where are my emails back from last month? Can't figure it out.
ELAINE CHAMBERS commented
My saved emails in my aol managed email folders are now suddenly not available after 2018. Those emails are my property. My access to them must be reinstated. I have very important historical information there. Please contact me an bout this ASAP
Bonnie Peacock commented
How can I retrieve my lost email? I spent over an hour on this email, finally pushed send, and my screen went blank. There is no record of the email at all. What happened and why? Where do I look to find it? Can it be retrieved?
James Nichols jr commented
My emails are being deleted without my knowledge. Within days, my emails are gone. There are times when I read my emails on my phone and its several days before I can get to my computer to put the emails where I want them. I always delete emails that I don't want anyway. How can I keep this from happening?
MIKE SCOTT commented
Please restore "old email". I can no longer manage my inbox without it.
Ian Hamilton commented
I have lost Old Emails from February 8th. 2021 to the present. How do I get them back. Your help desk hasn't replied for days.
Al Hurlebaus commented
Please reinstate my inbox mail that was previously read prior to Oct 3.
Monica Reese commented
Emails from February to August 2021 are missing from all folders in my account and I definitely did not delete them. I had some important emails saved from that time so I need to know how to get them back.
VICTOR CHORNEY commented
Recently, more and more email is being deleted before I read it. This is mail from family, friends, technical forums and more. I'd rather create my own filters than have mail, in essence, disappear before I can read it. Now I have to remember to switch between the "New mail" and "Deleted" and even the SPAM folders to try to stay on top of this.
ANAND AMAR commented
All my emails in my inbox disappeared I posted previously and the aol administrator has read my comment Instead of correcting the problem a message was sent that I should contact AOL through Twitter or Facebook. Why give me a run around? When the AOL administrator read my comment why he / she did not forward it to the right person if he/she was not capable of a corrective action?