By reading list AOL doesn't respond very fast to missing emails for everyone. They sure take the money fast enough.
Where are missing emails?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
29 commentsComments are closed
Don Tomkinson commented
A email was recently sent out by AOL titled "Important security notice for your AOL account". I followed it's directions immediately and lost about +20 years of data! Duh! 8-(
Thinking back I probably did not even need to do it at all as I already had a password and so on. 8-(
So back up everything BEFORE you delete (following the instructions) your account! Yes, the instructions tell you to do that then "add" it again as a new account. I did not think ahead and realize it would also delete all my data at the same time!!!
I was not thinking obviously and did not back up my folders first. I did not lose any email addresses but lost everything else!
Scott Israelson commented
My inbox emails from the past 8 months have just randomly disappeared on all my devices (laptop, iPhone and iPad). What has this happened and how can I get my emails back? I have not changed any of my settings prior to my emails disappearing today.
William BOGERTMAN commented
Where are my emails back from last month? Can't figure it out.
ELAINE CHAMBERS commented
My saved emails in my aol managed email folders are now suddenly not available after 2018. Those emails are my property. My access to them must be reinstated. I have very important historical information there. Please contact me an bout this ASAP
Bonnie Peacock commented
How can I retrieve my lost email? I spent over an hour on this email, finally pushed send, and my screen went blank. There is no record of the email at all. What happened and why? Where do I look to find it? Can it be retrieved?
James Nichols jr commented
My emails are being deleted without my knowledge. Within days, my emails are gone. There are times when I read my emails on my phone and its several days before I can get to my computer to put the emails where I want them. I always delete emails that I don't want anyway. How can I keep this from happening?
MIKE SCOTT commented
Please restore "old email". I can no longer manage my inbox without it.
Ian Hamilton commented
I have lost Old Emails from February 8th. 2021 to the present. How do I get them back. Your help desk hasn't replied for days.
Al Hurlebaus commented
Please reinstate my inbox mail that was previously read prior to Oct 3.
Monica Reese commented
Emails from February to August 2021 are missing from all folders in my account and I definitely did not delete them. I had some important emails saved from that time so I need to know how to get them back.
VICTOR CHORNEY commented
Recently, more and more email is being deleted before I read it. This is mail from family, friends, technical forums and more. I'd rather create my own filters than have mail, in essence, disappear before I can read it. Now I have to remember to switch between the "New mail" and "Deleted" and even the SPAM folders to try to stay on top of this.
ANAND AMAR commented
All my emails in my inbox disappeared I posted previously and the aol administrator has read my comment Instead of correcting the problem a message was sent that I should contact AOL through Twitter or Facebook. Why give me a run around? When the AOL administrator read my comment why he / she did not forward it to the right person if he/she was not capable of a corrective action?
Ronald Tew commented
Where are all my emails?????????????
ROBIN RASH commented
last night I watched on my iphone as the number of emails in my inbox went from 35000 to 15. On aol app, now down to 125. I NEED MY EMAILS BACK!!!
DAVID EWANIUK commented
Please tell me where the setting is so that my emails stop disappearing. I need them saved.
ANAND AMAR commented
AOL deleted all emails from my inbox. Lost important emails like flight confirmations and payment receipts. Should I switch to a different email provider?
MICHAEL SLOAN commented
My Old Mail files disappeared this morning. What happened? Will they be put back. I have a lot of important files there.
Why are my old emails before 3-28-21 no longer in old email? I did not move them. And I need to access them.
Can someone advise a fix on this?
JANE STREKALOVSKY commented
My idea is not having 2 months of my emails disappear. Just lost May/June, earlier this year, same thing happened. Just so you know - not good for anybody, you or me.
Bob O'Donoghue commented
2 years of Sent emails have disappeared - what happened - I did not delete - and how do I get them back