Fix the automated message PLEASE!!!!!!!!!!!!!!!!!
PLEASE improve your outgoing automated message. They asked for the first 4 letters of my email address which I had to yell into the phone 5x before I was connected. Have been a loyal AOL member since 1996 or 1997 and should not have to work so hard to get to tech support. I am never late paying you for my support. Is it possible for you to change, update or just plain fix the automated message?
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Eve Lee
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Hi there, I’m sorry for the inconvenience this has caused you! I will make sure to pass your feedback along to the right team. Additionally, you can contact our support team through chat, at https://help.aol.com/contact/