Poor tech support
My case no. is 16688259. I have wasted two and one-half hours of my life in the last few days with no result.
AOL needs to hire technicians and then train them so that they are actually competent regarding its software.
Thank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.