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Spam icon not showing number of pieces in folder

I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

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NANCY KAATS shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Michelle Livengood commented  ·   ·  Flag as inappropriate

    Please restore the number after the SPAM folder, like with the inbox, so we know to check spam for emails that inadvertently routed there.

  • ROSEMARY TAYLOR commented  ·   ·  Flag as inappropriate

    You used to show me a number over the spam trash can. When I saw the number it alerted me to look at the spam folder and either take something out or empty the folder. Now that the number isn't there I forget and when I remember to look there are literally a couple hundred emails. How can I get the number indicator back?

  • Michael Paliobeis commented  ·   ·  Flag as inappropriate

    Spam folder no longer shows the number of unread emails. The number indicator used to show to the right of the Spam icon. Bring back the number indicator.

  • zimdwh commented  ·   ·  Flag as inappropriate

    AOL removed the counter, we learned to keep an eye for any falling into spam, but I am human and forgot - this led to very poor response times.
    Please, this cannot be a major issue, put the counter flag back.

  • Robert Knouse commented  ·   ·  Flag as inappropriate

    Unlock compose so I can have it in the middle of my screen
    My count of spam in the spam folder has disappeared. put it back.
    The options does not let me customize my email very well. I should have full control I pay yo guys.

  • BILL HENNING commented  ·   ·  Flag as inappropriate

    I just discovered unannounced changes to your spam filtering that are terrible. I hadn't noticed, but at some point the Spam folder listing at the left-side navigation bar stopped showing the number of emails inside the Spam folder. I used to check and empty this folder every time the nav bar indicated there were a few emails there. But I guess I haevn't seen a number there in months since I just clicked on the Spam folder and find I have hundreds of emails in there dating back to January 16.

    Most of these emails are spam. But not all of them are. So, now I have to sort through a few hundred emails to make sure I haven't missed anything important.

    Why doesn't the listing for the Spam folder in the left-side nav bar show the number of emails in the folder anymore? Can it be switched back?

  • BARBARA MATRANA commented  ·   ·  Flag as inappropriate

    Please return spam number counter. I often forget to check the spam folder b/c the counter is gone.
    I found it very helpful when it was there

  • ERNIE SPEARS commented  ·   ·  Flag as inappropriate

    red box indicator for # of spam in folder is useful reminder of frequency need to review folder.

  • Gligor Tashkovich commented  ·   ·  Flag as inappropriate

    I agree with Nancy Kaats (article author) and others below: This was a stupid change that makes your user's lives less efficient. I've been a paid member of AOL Mail since 1995 -- for over 25 years -- bring back the Spam Counter now please!

  • Thomas Hildebrandt commented  ·   ·  Flag as inappropriate

    Agree 100% with the comments regarding AOL unexpected change of NOT letting the user know the number of spam messages on a daily basis /

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