How can we improve AOL Mail?

← AOL Mail

Spam icon not showing number of pieces in folder

I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

NANCY KAATS shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

158 comments

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • TOM HILL commented  ·   ·  Flag as inappropriate

    Has there been any response to this from AOL? Mine spam folder count just disappeared a couple months ago but is still very annoying not to be able and just glance at it and know if
    I need to clean it out. Why would you take this feature away? Please fix for us. Thank you.

  • Flo Princiotta commented  ·   ·  Flag as inappropriate

    I also flag everyone of these messages and then delete them. What is going on? This is so frustrating and so awful to allow this to continue. I just read the comments below and now I know why I can't find the amount of spam messages because that is blocked by AOL if I understand this.

  • Flo Princiotta commented  ·   ·  Flag as inappropriate

    i am getting close to two hundred spam messages a day! Along with disgusting spam on my website. I have tried to block but AOL is not allowing to add the names and block this nastiness. It also won't allow me to remove the date on my hold mail website but it keeps updating it on a daily basis.

  • RENATE SANDERS commented  ·   ·  Flag as inappropriate

    I'm having the same issue and don't like it at all. Was this purposefully done? Is there going to be a solution?

  • Paula Denton commented  ·   ·  Flag as inappropriate

    Agreed! Why did they change this? I liked checking it now and then because it would hold emails I needed that was deemed spam but wasn’t. Any way to correct this?

  • ALEX MILLER commented  ·   ·  Flag as inappropriate

    I have just missed another important email, which was diverted to my spam folder with no indication it was there. What a crazy idea this change is. Why did you do it? I am really angry.

  • Dianne Jaslow commented  ·   ·  Flag as inappropriate

    I did not think I had any spam mail because there was not a number. When I finally opened the spam I saw that there were hundreds of them. I can't think of a reason to change placing the number of spam e-mails so people will know to delete them before it takes a long time to delete. And sometimes there is an e-mail that gets in spam that is important and needs to be read. Please rethink this and reinstate the number of spam e-mails which is a very important feature. Dianne Jaslow

  • BRENDA BAKER commented  ·   ·  Flag as inappropriate

    Same here. It took me 3-4 weeks to realize I hadn't received any Spam in a long time (or so I thought). I had accumulated about 4 screens worth, of which 8-10 messages were Not Spam.

    I always kept my Spam folder clear, eliminating the chance of something getting misdirected there for very long. Now I have to remember to check (one more task to keep track of), and when I find nothing, it's wasted time. This is one of the features that makes AOL still worthwhile as compared to alternatives.

  • CATRYNA LOOS commented  ·   ·  Flag as inappropriate

    Totally agree. I want to know how many emails there are in the spam folder !!! Please change it back !

  • BRAD KNICKERBOCKER commented  ·   ·  Flag as inappropriate

    Ditto to all the previous complaints about spam folder no longer including a number. C'mon AOL! Get off your ******* and fix this!

  • Jacqueline Earle commented  ·   ·  Flag as inappropriate

    Spam no longer has a box with the number of unread pieces. Trash also shows no count of pieces. Other folders do. Why?

  • melod1226 commented  ·   ·  Flag as inappropriate

    Totally agree! What's going on with AOL mail anyway???? About ready to switch. I get numerous emails in my Spam folder that are people in my contact list and I have checked that they aren't Spam, but they still keep going in Spam! AOL needs to get their act together!

← Previous 1 3 4 5 6 7 8

AOL Mail: Spam

Categories

Feedback and Knowledge Base

(thinking…)