Problems with Thunderbird, Outlook and other mail clients
I can see my mail on AOL.com/inbox, but what broke POP3 email fetching for verizon.net addresses? Please check on this and fix it if possible.

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WOLNEY FERREIRA commented
A few weeks ago my AOL mail stopped syncing with my Microsoft Outlook App on my iPhone. Already created an app password (also recreated it) and suddenly it stopped working.
Anyone from AOL support team could check this and provide some feedback?
Thanks, -
Mario Damiata commented
AOL mail not in sync with aol mail app on iphone. Why is that?
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Edwin Nelson commented
cancel my AOL account
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Cynthia Privitera commented
I have googled, cannot find how to sync my aol email on my pc & my Samsung cell so I do not have to delete/manage me emails twice!
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MICHAEL LOFFREDO commented
Mu Outlook was working fine. Two days ago it stopped working. I removed the account and added it back and still no good. Now AOL wants me to pay for support. It's a scam
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Jim Furphy commented
ever since verizon email became aol email I have not been able to send email from my IPhone and I have to settings correct according to info obtained from aol. If you guys have an other info or settings please let me know.....its very fustrating not to be able to send email from my phone
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LARRY BULLOCK commented
Problem setting up AOP Email on Android tablets and Android phones. Keep getting password or name not correct. Name and password are correct as I am able to log into AOL with no problems.
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MICHAEL RISHTY commented
How about verizon email used to ********* machines with outlook 365, 2019,2010,2013 etc. some how you changed the access and now cannot get very ****** and before you send instruction I am a MCSE, MOS IT Consultant/Engineer with 30 years experience
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JOHN HIXON commented
When I send an e-mail to my jjjhixon@verizon.net e-mail account, from the AOL client. I get a message that it can't be delivered! I trust AOL is working on this and will fix it! Here is the message I get:
To jjjhixon@verizon.net
Sorry, we were unable to deliver your message to the following address.<jjjhixon@verizon.net>:
Unable to deliver message after multiple retries, giving up.What the heck is going on? Our verizon e-mail account is tied to many things we need. This has to be fixed ASAP. Plus: AOL is *not* forwarding our verizon e-mail to gmail, even though we set that up.
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JOHN HIXON commented
My verizon e-mail account that was migrated to AOL years ago has stopped receiving e-mail as of today 2022-05-22. Nothing has changed on either of my computers. Please fix this ASAP. Thanks.
**@verizon.net
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John Cross commented
See my message above.
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John Cross commented
Very often, when I try to clean out the spam folder, the Thunderbird times out and then AOL disconnects. This is a waste of my time.
This happens only with my AOL account, not with my G-mail account (also on T-bird).
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John Cross commented
Occasionally I cannot send messages out (even to recipients already in my address book). This happens only when there are multiple recipients. Other times, I cannot send to a recipient I know well, but whose e-mail address your automated system has flagged as a spammer.
These are important messages, and on these occasions I am forced to use G-mail instead.
FYI, I use Thunderbird, and it works well otherwise. -
Muscat commented
Excuse me,
I've CONFIRMED set up a third-party app password, POP(or IMAP) ,and SMTP configuration CORRECTLY (protocol domains, ports used, and SSL/TLS enabled are all exactly) with my account to login.However, it always returns the following errors while trying to login on Outlook Desktop client (Outlook 2019) at Windows 10:
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Your server has unexpectedly terminated the connection. Possible causes of this include server problems, network problems, or a long period of inactivity.
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Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact the server administrator or Internet service provider (ISP).
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Here's the screenshot:
https://imgur.com/P5qAKKS
https://imgur.com/lV9gAoAAt last, I’ve appreciated your great work! 😊
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P.S. the above settings are working fine on my Android and iPhone built-in mail Apps with IMAP/SMTP Protocol. -
Lesley Lawson commented
I had to change my password in AOL, now that password is being rejected in Windows Live mail. I have removed the account and added it back multiple times to no avail. I can log in via the internet just fine and access on my phone works just fine with the new password. The only place that rejects the new password is Windows Live mail, which is my most important place to keep, organize and access emails. Every other platform is too cumbersome for email organization. I love Windows Live Mail. What the heck is wrong, that it won't access your server with my new password????
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GEORGES POWERS commented
I have to get a pass word from a other email every time !!!!! i want to read my aol
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Michael Corbin commented
Unable to send mail via iOS Mail and Verizon.net. It was working for a while, then suddenly stopped working. I can receive mail fine on all devices, and can send mail fine on Mac, but not on iPhone or iPad. I changed nothing. I just can no longer send mail without going to web mail.
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A D ARCHER commented
A few months ago, AOL started rejecting my login from Outlook very suddenly. Nothing has changed and I use the same credentials to login via the web. I hate that format and I want to use the email client that I paid for to keep my emails organized and stored offline. What is the issue here?
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George FORSYTHE commented
Recently got a smart phone and it can't get my emails despite asking for password, and getting it, (maybe it's not so smart after all), OR aol is just too old to understand; having a laptop AND a smart phone by the same person. Yes? NO... Then why can't my phone get my emails? Do I have to sign-up for a separate account? It would be nice if AOL joined the 21st century.
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DOROTHY ESSER commented
All my emails go out but not with my email address. They show up on others email as AOL Upgrade Service and a lot of my emails are being deleted because of this. They think it is SPAM mail. Please fix this. If I could change to another email service I would.