*AOL customers are bombed with spam leaking through any filters, this has nothing to do with malewarer
FIX THE PROBLEM
While most spam should be caught by our Spam filters, occasionally some can slip through. If that does happen it's very important to mark the email as Spam. It lets our system learn that messages from a specific place are not good and helps us make AOL Mail even better at recognizing future spam emails. Thank you for your patience and understanding!
Mike Cino commented
It's a no-brainer that we should be able to control whether the spam filter is used or not. If I funnel everything into my e-mail program, I can control the spam from there. As is, I waste SO MUCH TIME looking through my spam filter for important e-mail. If I could easily set what words and e-mail addresses to filter directly into the trash, it wouldn't be QUITE so bad, but regardless let us turn this off if we want!
ELAINE CHAMBERS commented
Th amount of spam you seem unable to control has become exasperating. permanent deletions are not permanent, I get the same stuff over and over again. I get the impression you're trying to drive some of us away from aol. I would go but I have all my stuff in your managed folders. Hwever,younare becoming utterly exasperating . have you now control?
Sherica White commented
I AM GETTING MORE THAN 50 SPAM EMAILS A DAY in my aol account! I have a gmail acct too and I only get 1-2 spam emails a week in that acct, but over 50 in aol? This is ridiculous! #DoBetter #FindASolution #FIXITNOW🤬!
HENRY GOETZE commented
AOL should provide an e mail to which spam e mails can be sent for investigation.
MANDY BARNETT commented
Just block the known Spammers like Adam, Renter, Info, Contact and the very annoying one beginning with 3!!!!!!!!
Nancy Brown commented
Although I have attempted to block the domain qoo10.sg with a wildcard character (*), I'm still getting spam emails from that domain every day. Please help.
MARTHA GENSER commented
Spam mails / Inbox
Mails keep on going to spam / Inbox even after twas moved to inbox / SPam several times
Mbr has educted to keep on reporting the message from inbox to spam
And Move the mails from spam to inbox.
Report as spam / and not a spam
Err message: There was a problem reporting the messages as spam. please try again later.
Tried in diff browser kept on getting the same err message by reporting it as not spam
But no problem when reporting it as spam.
KEN MARTIN commented
Please send out a VALID e-mail from your company in regard to this.
Ruth Harris commented
AOL needs to take responsibility for filtering SPAM mail that apparently duplicates itself when it is deleted. I had 57 SPAM emails yesterday in one hour. Mine are mostly coming from an email address in the UK. I called & complained and was only offered the possible fix for $9.99 a month. PLEASE AOL, I think you make enough $$ with your advertising. Fix this for your customers who brings in the advertisers.
Maddalena Nappi Reidy commented
Mike & Katie Nelson commented
I receive hundreds of emails daily (every few minutes) from email address 157483390@addtocartnow-*****.CO.UK where the characters ***** are 5 random alpha number characters. Each one is unique. A wildcard system would allow users to block this spanning technique. Perhaps your spam filter could be tuned to block these for all users!
RENEE NUNN commented
Since the new email was rolled out, one can no longer right click on an address to find the actual (not spoofed) source. Now the only option is to "block sender" and delete it. Using this, I get a list of senders to block that usually start with an email handle "postit" @ addtocart and then then various numbers and letters that make all the addresses different. I can't see the actual sources of these emails and blocking the spoof addresses is useless. If AOL is firing off spam warnings at them, they know they've hit an actual email address and just start piling them on. AOL, you put lipstick on a pig here. You've made us into spam targets. BTW, fortunately, I routinely do the block thing. My elderly Mother does not and I spend a great deal of time blocking and deleting the spam in her folder.
Lawrence Berman commented
Stop them from sending dozens of spam a day. They can't be blocked because they change the ????? on each email. If this keeps up you will have lost 2 customers. We are fed up with your inability to prevent spam abuse. We've tried using the filter but that product DOES NOT WORK. We deserve better protection from spam like this.
Maddalena Nappi Reidy commented
This is the same person who just sent 4 different scams - uses the same number and same address at the end....uses different info after the @ sign...
Michael Whitham commented
I continue to get spam emails which show in pink script. Currently I have 415 and I regularly clear them out. I cannot stop them. Can you access my computer and stop this rubbish arriving daily?
BARBARA KRAUS commented
I got an email that say that I need to verify that I am an active user or will be deleted. Is this spam?
ANDREW LAMBOURNE commented
The spam bots used to have a fixed sending address which changed every week or so, hence the "block sender" list was useful for a time.
Now however they are including a random string in the "sender" address, DIFFERENT IN EVERY MESSAGE, though the final part remains the same. For example instead of firstname.lastname@example.org it's now email@example.com and in the next message firstname.lastname@example.org
What we URGENTLY need is to be able to use wildcards in the block sender list, so I can block (eg) 484581@*zoqloq.com
AND also to be able to say (for example) "block all senders whose email name before the @ is comprised of digits only".
I'm SURE you good people at AOL can do this for us, your loyal users...
BRYNT QUERY commented
Every time you receive a blocked domain from an individual, examine if it deserves a site-wide domain and IP ban.
JULIANA HUEHN-JOHNSON commented
I agree! This is very important......too many of these everyday
MARY REISINGER commented
NO one on AOL ever sends me an email after I post every day about spam emails every 1-2 minutes on AOL.
Why is this?
Does anyone work for AOL anymore??