when sending email out, respondant tries to respond but gets error message that it wasn't sent! However, I do get their response!
I do not wish to speak with your help but would like to email my problem.
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!