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AOL Mail won't retrieve more than 10,000 emails

Lately AOL mail won't retrieve more than 10k emails in an IMAP account set up in a client. This happens using Mac Mail and Thunderbird. Others experience it with other clients, too. Now AOL help says that is how it's set up and a feature and not a bug??!! Why???

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Brian Becker shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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Support Request  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hi there, 


Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


Looking forward to your reply! 


Thank you, 

AOL team


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