I tried to talk to someone about the inability to look up addresses or add a name. He disconnected in mid session. Retired to old form .
Please, please, allow us to look up a contact, and to look up and use group settings or what ever you call them. Tried to get help but cut off in mid session with guy on the phone. Help line is useless. New form print is so small with no real space between each email. Good gracious, make it user friendly.
KATHRYN RANSOM
shared this idea
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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KATHRYN RANSOM
commented
Wish there was some way to get help with your new crazy design with tiny print, no access to addresses and a way to search, amend, or change. Hate that I can't see both name and email address of person. Suggestion: STOP changing things that were working rather well to something that is totally UN user friendly. I'm so disappointed in AOL. I"ve had it for years, never perfect, but at least I could communicate. NOW, just crazy. Get helpers who don't hang up mid-sentence.