Identify phishing/scams separately from spam
Spam vs Phishing/Scams
It is often pretty easy for savvy users to tell that an item in the Inbox or Spam folder is phishing. However, we know there are many users who are more at risk of being scammed.
When deleting spam, we should be able to indicate whether an item being deleted is just spam or if it is a phishing or other security issue. Then, the AOL security team can work more quickly to prevent many of these emails from going to all your subscribers.
Marsha Pottash
shared this idea
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NORMAN JUDGE
commented
STOP PUTTING EMAILS THAT I'VE IDENTIFIED AS NOT SPAM IN MY SPAM FOLDER!!!!!!!!!!!!!!!!!!!!!!!!!!
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KENN KUROWSKI
commented
I 100% agree!!!! I use to get 100 Phishing Scams a day. Tried the unsubscribe route and now I get 200!! By allowing these emails the AOL security team is actually promoting scamming. When I get 10 emails a day saying I won a Stanley tool kit and they all come in from different jumbled, random generated email addresses, its a safe bet they are phishing scam attempts.
By allowing fake emails addresses to send emails, you prevent the recipient from blocking any emails. You should allow subscribers to block by subject line or better yet phrases/words within the subject line.