Identify phishing/scams separately from spam
Spam vs Phishing/Scams
It is often pretty easy for savvy users to tell that an item in the Inbox or Spam folder is phishing. However, we know there are many users who are more at risk of being scammed.
When deleting spam, we should be able to indicate whether an item being deleted is just spam or if it is a phishing or other security issue. Then, the AOL security team can work more quickly to prevent many of these emails from going to all your subscribers.
Long time customer commented
AOL needs to add Report Phishing and Report Inappropriate emails options. Not just one button calling everything spam. Evidently they are having trouble distinguishing the difference with the millions they receive as spam. The spammers are all phishing for your info so they can add you to and share their mailing list to send more emails your way. All Spammers are Scammers.
This is frustrating that AOL has done nothing to improve options for reporting these spammers for it's customers. They need to catch up with current technology. The new owners Apollo Global Management should be made aware so AOL can hire some techs that can add more options.
PIERRE PELMONT commented
I received a notification that my account would be terminated without my having requested it. The reply address could not be accessed on my computer and appeared to be scam. Please do not shut down my account. Thank you! Pierre Pelmont
JEFFREY BRUNNELSON commented
Excellent idea! Big difference between home improvement or political Spam and fake Amazon/Bank/phishing...
fordham heights commented
I'm assuming 'discount-code' and all these other dumpers of irrelevance are coming from .ru, seeing as things aren't easy peasy between the US and them.
The increase on high-volume spam drop days is +1,000% than even just a month or so ago
Even get spam dumps on weekends now, which used to be pretty quiet
Wish spam wouldn't even get as far as my spam folder but filtered waaaaaaay before by AOL, but I do tend towards magical thinking
What a waste of energy
Edward Bakker commented
I,ve had more spam and advertssSince AOL changed over to Yahoo. I pay for my AOL subscription so why do I get Spam?
IRENE STOKES commented
is aol getting paid for using our email address for their spam
Never unsubscribe from Spam! Now they know your address is monitored and you'll receive more! I use a program called Mailwasher. You can delete, report and bounce those spammers. All without downloading anything to your mail program. I've used it for years. They have a free and a paid version.
Jeannie Thoren commented
Having trouble finding how to block the spam and sexual contents !!!
NORMAN JUDGE commented
STOP PUTTING EMAILS THAT I'VE IDENTIFIED AS NOT SPAM IN MY SPAM FOLDER!!!!!!!!!!!!!!!!!!!!!!!!!!
KENN KUROWSKI commented
I 100% agree!!!! I use to get 100 Phishing Scams a day. Tried the unsubscribe route and now I get 200!! By allowing these emails the AOL security team is actually promoting scamming. When I get 10 emails a day saying I won a Stanley tool kit and they all come in from different jumbled, random generated email addresses, its a safe bet they are phishing scam attempts.
By allowing fake emails addresses to send emails, you prevent the recipient from blocking any emails. You should allow subscribers to block by subject line or better yet phrases/words within the subject line.