i like the old format better because it is easier to manipulate
i like the old format better because it is easier to manipulate

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BOBBIE TERRY commented
If it's not broke, don't fix it!! I have had an AOL email address since my first computer purchase and on-line communication. I absolutely do not like the "new and improved" AOL. Please, tell me how to get the "old format" back. Please!
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KENNETH LINES commented
This new format is horrible - it looks as though it may have been designed for the finger tapping smartphone users. The pink "Compose" bar is nauseating. Where is the option to select preferred text font and size? Looks like something that has been given to a junior programmer to play with.
Please restore the old - worked well - format.
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NIMMI SCHUELLER commented
I also prefer the old AOL format a hundred times better - no comparison to the new format which is not an improvement, but a step down in user-friendliness.
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George Bodley commented
May suggestion to the developers of the new AOL. Have a very clear large switch at the top the gives the new AOL mail the exact look and feel of the Classic AOL mail with maybe some additional options for whatever new features there might be. I really don't know what they are because the look is too different, and actually not as good. As someone said the new look is more cluttered yet provides less information. From what others say it doesn't even work as well as the old. AOL would do better to fire a lot of the developers as they are just wasting time creating "new" versions that are far less user friendly and waste end user's time.
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George Bodley commented
I wasted an hour of my time when I stupidly tried the new AOL mail. I don't like the layout and I couldn't figure out how to get my classic AOL layout back. I could not find the "Settings". I had to call Tech Support for help. None of the instructions I found through a Google search clearly explained where the settings are on the new mail. The so called new version is not nearly as easy to use as the old. Perhaps it has some features people might like but the user interface is not better and it's extremely difficult to find the settings. AOL itself does not provide clear help with screen shots of how to change back to the tried and true "Classic" version. The look and feel of the new AOL mail is a complete fail. The usability is very poor, Please don't force change. It's not good. Even trying it can waste a massive amount of time as it's not easy to figure out how to switch back to what you like. The new interface is more like sabotage than an improvement.
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MARGARET HANNON commented
Since your "upgrade", I'm getting Spam dumped into my inbox and duplicated. Did you beta test this at all?
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MARTHA WILLIAMS commented
I do not like the new format. The old format was easier to manipulate. Please do not do away with the old format. I would like to switch back to the old format.
Thank you.
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MARTHA WILLIAMS commented
Why can't we go back? The new format is terrible on the eyes.
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SHELDON MINKON commented
Why can't we go back? The new format is terrible on a chrome book.
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Tina Bonanno commented
I do not like the new format. The old format was easier to manipulate. Please do not do away with the old format.
Thank you.
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Keltha Mcaulay commented
all of a sudden, my old mail includes much of my sent mail. I don't like this. also, I can't look up a website without going into another tab. and, I have to log out and re log on to have it update with all the emails I have deleted during the day being in the deleted folder. How do I get back to the old screen?
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DAWN CHEUVRONT commented
This new format is the WORST! Why do you feel the need to keep changing something that works fine?
Seriously considering switching email providers. -
RICHARD L JONES commented
Return me to Old AOL Mail. New system is too frustrating and repetitive.
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JANIS MCKEEBY commented
sending many of my e-mails to spam - slow to respond