AOL Mail can be improved if support answers the question
The question is about the TIMESTAMP (hh:mm am/pm) and not about when the entry is removed from the folder. Kowing what the TIMESTAMP displayed when viewing the folder provides the user a hint of who in their contact list may have malware on their device and can be warned.
Again the question is about the TIMESTAMP of the entry, not about the retention of how long it stays.
This is the 3rd time asking.
PREVIOUS
2
Question regarding Folder time stamp was not answered.
Had to create new post since prior post was closed, without answering the question to the original feedback.
SPAM Folder time stamp.
Did a search for “SPAM Folder time stamp” and did not find an explanation.
Therefore, Is the time stamp for an e-mail in the SPAM folder the time the sender/spammer sent the e-mail, or the time AOL put it in the SPAM folder?
Please answer the question.
ALSO Response had images of thumb up and down but does clarify if that is for the original feedback post or the AOL reply to the feedback post.
Product Support (Product Support, AOL) responded · Jan 20, 2023
Hi. We did respond to your previous post. The Spam folder automatically empties after 30 days, and the countdown starts from the moment those emails were sent to the Spam folder.
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1
SPAM Folder time stamp
Did a search for “SPAM Folder time stamp” and did not find an explanation.
Therefore, Is the time stamp for an e-mail in the SPAM folder the time the sender/spammer sent the e-mail, or the time AOL put it in the SPAM folder?
Product Support (Product Support, AOL) responded · Jan 16, 2023
Hi. The Spam folder automatically empties after 30 days, and the countdown starts from the moment those emails were sent to the Spam folder.
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Chance Master
shared this idea
Hi, the timestamp in your Spam folder shows the time when the email first arrived in your mailbox, not when it was moved to Spam. If the displayed time is incorrect, please contact us at help.aol.com and we'll look into it.