AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
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We need sub folders inside any folder.
We need sub folders inside any folder. It does not make sense to create a new folder any time without the chance to group them!
28th ranked -
We need the sub folder and move feature.
The sub folder feature isn't available online nor the move feature. Please add this feature for AOL is the only one that doesn't have it.
33rd ranked -
Delete unwanted folders
Allow us to delete unwanted folders from our mobile phones
70th ranked -
Grouping folders
Change it back to the way it was brfore; where a customer can have folders and sub folders within the folder. By separating all of your folders individually in makes it very difficult to organize
61st ranked -
Let me export all of my mail including separate folders!!
I would like to export all of my mail and all folders.
144th ranked -
Please STOP removing MY emails from their file folders or archiving them auto? - Why is there no setting me to change this? I want keep ALL
-there used to be MY option to choose whether to archive or delete emails for any of my folders, now that option has gone, i WANT THIS BACK - why are you/aol archiving them or deleting them auto without my auth with no avail settings to change this myself. I do NOT want them archived!
144th ranked -
Remove checkbox for "All" Inbox
Several times, I've accidentally clicked the box above the inbox and deleted everything in my inbox. I've caught it and was able to move it back, but what if I do the same in the trash box and actually delete it!?! REMOVE that check box!
180th ranked -
trash is broken. It is not possible to delete all email messages. The top icons and the right click icons do not work.
You have a major bug. Trash icons are broken.
Right click on the left column Trash icon does not have working empty link,
Top delete all icons are also grayed out and not working in trash.180th rankedThank you for bringing this to our attention. The engineering team is currently looking into the issue where the ‘Empty’ option (when right-clicking on the Trash folder) shows grayed out.
As a workaround, you can open the Trash folder, select the messages you want to permanently delete, by selecting the check box in-front of each email (or select the top check box to mark all the emails), then clicking on the ‘Delete’ button above the message list.
In case you do not see the ‘Delete’ button after selecting the messages, go to Options – Customize – and check ‘Show Button Labels’.
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I can't add a mailbox on my iPhone 6Splus under saved mail for AOL. The work and is to save it under AOL mailbox which is not not how I file
See case # 07918456. This has been ongoing since October
144th ranked -
Bug: Sorted folder loses sort when all marked and set to read.
To have a stable working set, i move all my incoming mail toa "Sorting" folder. Today it was set to sort by From. I clicked to check all and then set them all to 'read'. I lost my 'From' sort, had to click the header twice to regain the sort.
180th ranked -
fix the order you throw things out
you don't throw trash away in a barrel by sticking it down the bottom of the can by the date you received it from the store...so why don't you sort the mail we discard in the order we discard it!
180th ranked -
Folders Header Settings
We need an extra column header in the folder : "send To" ! when l move an e-mail l have sent in a folder it only shows my adress in the column "From"...l dont see the point !
144th ranked -
Making Drastic Changes!!
Stop moving "Favorites" links around and/or eliminating them!!!
180th ranked -
archive email
There should be a better way to either delete or archive emails in order to clean up very large email inboxes
1. Create delete from date---> to date ranges
2. Create Archive folders, similar to Outlook61st ranked -
Could you make it 2 clicks to delete mail & picture files to prevent accidental deletions
I once accidentally deleted all my mail files with a wrong click which thankfully AOL retrieved for me. But since then I have noticed to delete my spam files it takes 2 clicks & I am asked if I really want to delete them but it only takes 1 click to delete my regular mail & files. Could the 2 click & verification be added to those files as well ???
144th ranked -
144th ranked
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