AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
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We need sub folders inside any folder.
We need sub folders inside any folder. It does not make sense to create a new folder any time without the chance to group them!
24th ranked -
Allow users to delete multiple email folders at once.
I have tons of empty folders. I am forced to delete them one at a time. I need to be able to select multiple folders at once for deletion.
128th ranked -
We need the sub folder and move feature.
The sub folder feature isn't available online nor the move feature. Please add this feature for AOL is the only one that doesn't have it.
41st ranked -
Delete unwanted folders
Allow us to delete unwanted folders from our mobile phones
67th ranked -
Show "To" in mail folders
For mail folders need to show both From and To. For emails Ive sent and saved to a folder I cant see who I sent it to when search through a folder
180th ranked -
archive email
There should be a better way to either delete or archive emails in order to clean up very large email inboxes
1. Create delete from date---> to date ranges
2. Create Archive folders, similar to Outlook67th ranked -
Grouping folders
Change it back to the way it was brfore; where a customer can have folders and sub folders within the folder. By separating all of your folders individually in makes it very difficult to organize
62nd ranked -
move the print icon
move print icon
240th ranked -
Pages lie about sort order
Having a sort reverse From Address, I arrived in the Saved Mail Folder from my empty Inbox and it was not sorted nor was the address in Name form, see: https://drive.google.com/open?id=1rhVsmsv5xrezD5N3mJdOWfidYK0JV98R
240th ranked -
improvment inbox
Recommendation: allow the user to see in their inbox a summary of all different senders of emails; then a user could pick senders to delete all of those emails without having to delete individual emails. Please note---spam filter is not a solution as I may want to still see some emails from those senders. Real life example: I recently shopped and bought a new vehicle, and bought other products which i may buy again, but not for a while. Since I reached out to many retailers and new car dealerships, I now receive boatloads of offers. I don't want to…
180th ranked -
Deleting Folders
Your directions for deleting folders will not work when the left panel is minimized. After driving myself crazy, I stumbled on how to get it to work by accident. PLEASE add this to your help topic on how to delete mail folders:
The direction that is missing is that you must drag the left panel open all the way in order to get the gear and the option to right click and delete. Click on the line that separates the left panel from the rest of the email screen. Drag it a couple inches to the right, and the gear…
140th ranked -
Moving folders to the archive folder?
Moving folders to the archive folder? Why cannot move entire older (not used much0 folders to the archive folder, otherwise what good is it???
240th ranked -
Let me export all of my mail including separate folders!!
I would like to export all of my mail and all folders.
180th ranked -
I can't add a mailbox on my iPhone 6Splus under saved mail for AOL. The work and is to save it under AOL mailbox which is not not how I file
See case # 07918456. This has been ongoing since October
140th ranked -
Bug: Sorted folder loses sort when all marked and set to read.
To have a stable working set, i move all my incoming mail toa "Sorting" folder. Today it was set to sort by From. I clicked to check all and then set them all to 'read'. I lost my 'From' sort, had to click the header twice to regain the sort.
180th ranked -
fix the order you throw things out
you don't throw trash away in a barrel by sticking it down the bottom of the can by the date you received it from the store...so why don't you sort the mail we discard in the order we discard it!
180th ranked -
Please STOP removing MY emails from their file folders or archiving them auto? - Why is there no setting me to change this? I want keep ALL
-there used to be MY option to choose whether to archive or delete emails for any of my folders, now that option has gone, i WANT THIS BACK - why are you/aol archiving them or deleting them auto without my auth with no avail settings to change this myself. I do NOT want them archived!
180th ranked -
Making Drastic Changes!!
Stop moving "Favorites" links around and/or eliminating them!!!
180th ranked -
Folders Header Settings
We need an extra column header in the folder : "send To" ! when l move an e-mail l have sent in a folder it only shows my adress in the column "From"...l dont see the point !
140th ranked -
Create "move to" folder algorithm for move "after" or "if older than" date
I have a massive inbox. I would like to move bulk mail into "year" folders. If I could at least indicate all of like "2017" emails to a folder I could reduce the inbox to maybe 4 back months of emails, and have yearly saved folders.
240th ranked
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