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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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190 results found

  1. move email limit 1000

    the copy function limits you to moving 1000 emails at a time. need to be able to move in bulk (maybe 25k at a time).

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    1 comment  ·  Folders  ·  Admin →
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  2. Why only New Mail folder shows quantity in folder? All folder should show number of files in each folder…not a biggie but seems simple enoug

    Why only New Mail folder shows quantity in folder? All folder should show number of files in each folder…not a biggie but seems simple enough.

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    1 comment  ·  Folders  ·  Admin →
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  3. Change Column Headings

    After creating a new folder and moving my Sent items to it, I need a way to change the From column to the To column.

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    1 comment  ·  Folders  ·  Admin →
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  4. Subfolders

    It seems like the ability to add subfolders is basic to organizing emails and it appears that AOL users have been asking for this for years.

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    6 comments  ·  Folders  ·  Admin →
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  5. Don’t Change the Mail Interface!

    Why change the interface to one where all the folders are no longer visible at one time? Why make it more onerous to use aol? So many of my friends have made fun of me for still using AOL.**** as they call it still to this day. I have congenital disabilities that affect my hands and fingers. Having all the folders visible at once cuts down the time and movement I have to do to switch folders, to move emails, to check other folders etc. etc. Why is AOL so insistent on making something that will require more time and…

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    0 comments  ·  Folders  ·  Admin →
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  6. We're glad you're here

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    1 comment  ·  Folders  ·  Admin →
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  7. Subfolders

    I see that users have been asking for subfolders for saved mail for years with no apparent response from AOL. This should not be a big deal to set up.

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    4 comments  ·  Folders  ·  Admin →
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  8. imap folder download limit of 100k should be increased

    I tried to respond to the last time i posted this but the comments were closed.

    it has been a month since AOL noted it was working to resolve this, but no resolution.

    this 2 issues again are:

    1. Currently export.imap.mail.aol is limited to 100k. this is new. NO notice was given when this limit was instituted. this is a huge problem for many of us PAID users that have way more than that 100k per folder. used to be 1M limit. that is ok. PLEASE change it back because many of us have many folders that exceed the limit and…

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    0 comments  ·  Folders  ·  Admin →
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  9. Please can you allow us to create a sub folder within a folder

    Please can you allow us to creat a sub folder within a folder

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    1 comment  ·  Folders  ·  Admin →
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  10. Fix IMAP folders

    As many posts here indicate, managing folders is a continuing source of frustration.
    1. What are the folders "Archive" and "Saved mail" fo, and why can't I delete them? They are not clearly identified as system folders (as are Inbox, Drafts, Sent, Spam and Trash) yet they cannot be deleted.
    2. The folders which AOL communicates to IMAP clients (such as Outlook and Thunderbird) do not correspond to those displayed in the AOL Mail UI. For example, IMAP clients show both "Bulk" and "Junk" folders but no "Spam" folder.

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    1 comment  ·  Folders  ·  Admin →
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  11. Don't automatically check-mark sent mail.

    It doesn't make any sense that sent mail is automatically posted with a check mark. It would be useful if it were not. The user could check only ones the user wants to be able to find quickly or could use check marks on sent mail as a way of finding mail the user has gone back to look at.

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    0 comments  ·  Folders  ·  Admin →
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  12. I dont like the new look of my email page. Please go back to the way it was. Stop changing things unless we say to do so. Thanks.

    I dont like the look of my email page. Please put it back to the way it was . Stop changing things unless we ask for it. Thanks.

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    Reviewed  ·  0 comments  ·  Folders  ·  Admin →
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  13. The new format is very difficult to manage I don' t like it

    The new format is very difficult to manage I don' t like it

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    Reviewed  ·  1 comment  ·  Folders  ·  Admin →
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  14. pick folder to download

    WHO IS THE MORON WHO DELETED THE OPTION TO DOWNLOAD TO YOUR CHOICE.

    FIRE THIS MORON.

    BRING BACK THAT OPTION

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    Reviewed  ·  0 comments  ·  Folders  ·  Admin →
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  15. Diane was fantastic

    Transferring emails from inbox to a different folder only moved 100 emails vs 1000 that is indicated.

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    1 comment  ·  Folders  ·  Admin →
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  16. Moron who took away feature to download to folder of your choice

    Who is the moron who deleted this option?

    Seriously fire them before they ***** anything else up.

    BRING BACK THIS.

    Who the **** wants to download to a general folder then have to transfer said picture, videos, etc... to another folder.

    I have been using aol since dial up times but now I am so seriously ****** off at this I am considering dropping aol completely and using another email service.

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    Reviewed  ·  0 comments  ·  Folders  ·  Admin →
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  17. posting a complaint

    1. You ****. There is this new setting. Old mail and or new mail. If I pick keep new mail than All my emails are made new, Or choose the old mail and if I read it then it goes to the old mail folder.

    NO!!!!!!!!!!!!!!!!!!!! I want it the way it was just a few days ago!!!!. I want to delete the "old mail" folder. open my new emails that stay in that folder as read emails. Why are you fixing something that IS NOT broken.

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  18. System issue that brought back old emails - can the old emails be restored?

    I had some old emails that were restored when the recent system issue occurred. Is there a way to restore the old emails, not the deleted ones, so I can review?

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    1 comment  ·  Folders  ·  Admin →
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  19. I HAD 42,000 WORTH OF SOFTWARE AND TOOLS IN THIS ACCOUNT,I WILL SUE AOL

    I HAD 42,000 WORTH OF SOFTWARE AND TOOLS IN THIS ACCOUNT,I WILL SUE AOL

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    2 comments  ·  Folders  ·  Admin →
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  20. Folders missing

    With the new sucky release, alot of my folders disappeared. I need them ASAP.

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    Reviewed  ·  2 comments  ·  Folders  ·  Admin →
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