AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. We're glad you're here

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  2. Deleting spam

    WHY is there a two step process for deleting the thousands of spam pieces you force onto us? Just one button 'delete all spam' would be appropriate AND indicate you might care more about us then you do the spammers.

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  3. Improve your shipping

    Your shipping is a problem. Ordered 2 gifts 12/6. One was due on 12/14. Still not here. The 2nd one is now due on the 20th. Both had to be sent but will not arrive in time unless I pay a lot more for shipping. These were not my first orders if you check your records. I'll have to do some searching for next year.

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  4. Provide in the email window a button describing the numerical limitations of email service. Include maximum number of email addresses mail c

    I searched unsuccessfully to learn what the limiting number of addresses I can put into a email.

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  5. Add back the option of sending mail with the sender's name and office information

    Where is the prior option for sending the sender's contact information, name , address and phone, with each email? This was a wonderful feature that had been offered.

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  6. how can i retrieve an unsaved email that wasn't sent

    I was composing an email and didn't save it and now it's gone! how can i retrieve it?

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  7. "There was a problem sending the message. Please try again later."

    "There was a problem sending the message. Please try again later."

    This happens all the time. It has been happening for a while. I have to refresh the page or sign out and back in again. Even then it sometimes won't send. Windows 10, newest Firefox, connection is fine. Everything else works.

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  8. Save as draft should not have every piece of code in it.

    When I "save as draft" it comes out looking like:
    <div dir='ltr'><html><body>This is interesting<br clear="none"><br clear="none"><div class="yqt9776315124" id="yqtfd35281"><br clear="none">-----Original Message-----<br clear="none">From: DoorDash <<a shape="rect" ymailto="mailto:no-reply@doordash.com" href="mailto:no-reply@doordash.com">no-reply@doordash.com</a>><br clear="none">To: Theresa Vetter <<a shape="rect" ymailto="mailto:tvmom007@aol.com" href="mailto:tvmom007@aol.com">tvmom007@aol.com</a>><br clear="none">Sent: Sun, Aug 29, 2021 11:37 am<br clear="none">Subject: Good food in good time<br clear="none"><br clear="none"><br clear="none">  DoorDash      <br clear="none"> <br clear="none"> ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌Which is not something I can open and immediately start typing where I left off. Useless.

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  9. Please add a delivery and read receipt

    Please add a delivery and receipt receipt. I would like to know when my emails are delivered and read.

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  10. Keep your servers running and provide notifications when they go down.

    Keep your servers running and provide notifications when they go down.

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  11. Sort sent messages by email address or name, please.....

    Please allow sorting sent email by address.

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  12. Sending my AOL mail to another account.

    I need my AOL emails to go to another account. This feature is no longer available. It is important to have this feature available. Gmail offers it and the ability to import email from other non-gmail accounts. But AOL wont let me do this.

    I know it was possible, as I have another gmail account doing this. I am waiting to see if gmail will import my AOL emails from my gmail account that does get them.

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  13. content missing when I forward a certain email

    Last week my forwarded emails (only 1 specific sales report) suddenly stopped including the content of the forwarded email. I did not change any settings and don't know how to fix this. Recipients are using various email systems, but not AOL.

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  14. please have a voice recognition on composing emails in AOL webmail

    please have voice recognition on composing emails in AOL webmail

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  15. I cannot forward emails. I get the message: Leave site? changes you made may not be saved, leave or cancel. How can I correct this?

    I cannot forward emails. I get the message: "Leave site? Changes you made may not be saved, leave or cancel." How can I correct this?

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  16. We're glad you're here

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  17. Unable to sent email to contacts

    Please allow me to send an email to all my contacts. I am working on planning a 40th Anniversary reunion. I keep getting Error code 475: Suspicious activity was detected on your account

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  18. sending emails

    .I only use a laptop as my eyes are not good, the question I have is when I send an email to multiple people or even just one person why can't AOL mail remember who I send emails to and populate the drop-down display with names of those email addressed by using the 1st letter(see example below). Why can’t the 1st 10 or so names be populated with names i send emails to than give a list of other names As an example I send an email to a person named mark but as I start to type his name…

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  19. body of saved draft missing AGAIN when retrieved

    Again draft content missing when retrieved ????????????????
    Why doo I have to resign in when I am on my mail page????????????

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