I have been unable to access AOL via Microsoft Outlook 2016 and 2019 using IMAP on multiple PCs since 4 p.m. EDT on April 21, 2021. All suggested remedies have been tried, and all have failed. The error code returned is consistently 0x800CCC0E - "contact your server administrator", "cannot synchronize subscribed folders for AOL". If AOL is unwilling or unable to fix this problem, please at least restore the Email Forwarding function to allow emails to be accessed by Outlook through other email accounts. Thank you.

A Previous Request for Reference:
This is my 4th or 5th attempt to draw attention to the fact that MS Outlook 2016 and 2019 no longer function on multiple computers to access AOL emails. AOL Support responses have not been helpful, and have not resolved the problem. Please do not send me another email that "Your idea has been merged" into another useless response that does not alleviate the issue, nor provides useful advice. All indications point to an AOL server issue, or something that needs to be addressed by a Systems Administrator. Error code returned is consistently 0x800CCC0E - "contact your server administrator", "cannot synchronize subscribed folders for AOL".

A Previous Request for Reference:
My Outlook (both 2016 and 2019) stopped being able to access AOL emails on multiple PCs at exactly the same time on April 21, 2021 at around 4 p.m. EDT. Installing and reinstalling AOL in Outlook does not work. Changing port settings didn't work. I need to use Outlook to access my AOL emails. I'm exceptionally tech savy troubleshooting IMAP email problems, but this appears to be an AOL server problem. Error code returned is consistently 0x800CCC0E - "contact your server administrator", "cannot synchronize subscribed folders for AOL". Please fix the AOL serve issue. It's now May 13, 2021.

I have not been able to connect via POP/SMTP using Apple Mail (IOS or MacOS) since last Monday 7/12/21 around 7PM. This is my landkwat@verizon.net account that I've had for over 20 years, and my Verizon/AOL setup has worked fine ever since Verizon dumped their own email system. The AOL app (iOS) and web client work fine, but ALL my Mac/iPhone email is organized in Apple Mail so I need it to work. I have checked and re-checked all my settings (SSL on, correct ports, uses password for both receive/send, etc.), even deleted my AOL account in Apple Mail and recreated it, still doesn't work. I checked the connection logs - my password IS CORRECT as at one point authentication succeeds but then the server quits, and the same pw works fine in the web client ab iOS app. PLEASE FIX THIS on your end or tell me how to.

I have been trying for months to get AOL to help with spam messages from e-mails that don't even exist. Aol used to be so good at helping with this but today you don't even care. I used to delete the 200 emails per day I had in span, now I am going to let them build up and take as much storage as a few thousand will make. As a almost 30 year PAID subscriber to AOL. I can imagine how many of these will build up in the next few years. Even when I try to block the spam it doesn't work because these are not real e-mail addresses. Why won't AOL help us?