AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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  1. 11th ranked

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    Gathering Feedback  ·  4 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  2. Why did my email stop I have thousands of dollars of soft in that account I will sue AOL

    Why did my email stop I have thousands of dollars of soft in that account I will sue AOL

    42nd ranked

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    Gathering Feedback  ·  3 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adverts!!

    I've been an aol customer for nearly 30 years and now i have to pay to get rid of adverts that never used to be there before.....Why???
    You put them on there, so you get rid of them.....i don't want them & certainly didn't ask or agree to them popping up, annoyingly!!

    21st ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  4. I'm not getting my emails in AOL account

    I'm not getting my emails in AOL account!!

    what is going on?

    21st ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  5. Emails not being sent nor received

    Emails not being sent nor received. I have reason to believe, I have a hacker or a virus on my account. Please check

    26th ranked

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    Gathering Feedback  ·  1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  6. I am not receiving the emails sent to my email address.

    I am not receiving the emails sent to my email address.

    26th ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  7. AOL's so called NEWS

    Have had enough of the fluff! We do not need to know what celebrity wore what dress. We do not need to know what car to avoid or what fruit will make your life better. How about providing REAL NEWS that is important to real Americans?

    26th ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  8. Scam or Phishing attempts

    WHY ARE ALL OF THE Scam and Phishing ideas for a better AOL are all CLOSED with NO Action. Spam is NOT the same as SCAMS and PHISHING emails which can be detrimental. Please fix this.

    72nd ranked

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  9. just make it work

    the emails do not open! constantly have to close and re-open the entire account. WHAT HAS HAPPENED TO AOL DOES NOT WORK I HATE IT
    I GET A MESSAGE ON EVERY EMAIL 'BLAND PAGE' IS IT FIREFOX, AOL OR ROUTER? I can't sing it just get blank page like this about:blank

    72nd ranked

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  10. 72nd ranked

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  11. Filtering emails for deletion.

    Please allow clustering of emails by sender. Please also allow deletion of older emails by sender / date range. I have THOUSANDS of emails I no longer have any interest in, but deleting them individually is an insane requirement. Fix your application please.

    72nd ranked

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    Gathering Feedback  ·  1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  12. Get rid of old mail folder and make new mail as inbox. I want to keep my emails in the inbox folder

    I keep asking to keep all emails as new, why does it keep putting in the old mail folder? Can I get rid of the old mail folder permanently? I want all my email to stay active in the new mail (inbox) folder. If I want it somewhere else I know how to keep it somewhere else.

    thank you.

    72nd ranked

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    Gathering Feedback  ·  1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  13. gmail and outlook

    On both Outlook and Gmail (Smartphone based) AOL emails can no longer be received with POP3 settings. Whatever you changed is stopping emails from being received.
    This is making us very unhappy users. If your intent was to drive away customers, it's working.

    42nd ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  14. blocked mail marked dl-mail.aol.com from known senders

    Allow mail received from a known sender to pass through on dl-mail.aol when receiver is sure it is not a virus. Or allow emails to be scanned before opening.

    72nd ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  15. How to access option for receiving email notifications - no "new mail" listed in options

    How to access option for receiving email notifications - no "new mail" listed in options

    72nd ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stopped receiving emails from Brownstone Research

    Why don't I receive emails from brownstoneresearch.com since early August?

    257th ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  17. I have 2 Verizon email accounts and Outlook stopped getting email on them on 7/19/2021,

    Is there a change required on the username or password to correct this issue as this appears to be the issue based on the pop-up.

    72nd ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  18. Get rid of old mail folder and make new mail as inbox. I want to keep my emails in the inbox folder

    I keep asking to keep all emails as new, why does it keep putting in the old mail folder? Can I get rid of the old mail folder permanently? I want all my email to stay active in the new mail (inbox) folder. If I want it somewhere else I know how to keep it somewhere else.

    thank you.

    72nd ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  19. picture

    Where is a picture I shared from gmail to my aol email

    72nd ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  20. Klarna Mails

    Hello,
    I don't get my Mails from Klarna anymore? What is the Problem? Klarna already checked my mail and can't find the reason.
    Best wishes

    72nd ranked

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