AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
-
I'm not getting my emails in AOL account
I'm not getting my emails in AOL account!!
what is going on?
6th rankedHi,
Thanks for reaching out. We're sorry to hear about your issue receiving emails. Can you please check your filters and the "Block All Senders Except Contacts" option under "Settings > Block Senders" to make sure your mail isn't being accidentally redirected from your inbox? You can also use other troubleshooting steps found in this help article: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
Please let us know if you continue experiencing issues after following the steps above. We appreciate your understanding and apologize for any inconvenience.
Sincerely,
AOL Product Support
-
I have been unable to receive e-mail messages in Outlook 2010 since yesterday, Aug. 10, 2021.
My idea is that AOL fix the problem. Thank you.
14th ranked -
Adverts!!
I've been an aol customer for nearly 30 years and now i have to pay to get rid of adverts that never used to be there before.....Why???
You put them on there, so you get rid of them.....i don't want them & certainly didn't ask or agree to them popping up, annoyingly!!17th ranked -
LET'S GO BRANDON ADS? - PLEASE STOP
Pease fix your algorithms - I will leave AOL if you continue to send me such offensive Ad Content
36th ranked -
I am not receiving the emails sent to my email address.
I am not receiving the emails sent to my email address.
21st ranked -
Emails not being sent nor received
Emails not being sent nor received. I have reason to believe, I have a hacker or a virus on my account. Please check
26th ranked -
gmail and outlook
On both Outlook and Gmail (Smartphone based) AOL emails can no longer be received with POP3 settings. Whatever you changed is stopping emails from being received.
This is making us very unhappy users. If your intent was to drive away customers, it's working.26th ranked -
Why did my email stop I have thousands of dollars of soft in that account I will sue AOL
Why did my email stop I have thousands of dollars of soft in that account I will sue AOL
51st ranked -
Undelivered
People sending me emails are getting an Undelivered mail response. However I am receiving their emails. Anyone know what might be causing this?
88th ranked -
Emails that I want are going to the spam folder
Emails that I want are going to the spam folder. Worse yet, when I mark them "not spam", they go to my inbox, but a short time later they are gone, and right back in the spam folder!
These are emails that I have subscribed to; and I NEVER marked them as spam! Is this just more of your liberal censorship?
I believe it is; as the email is from the Babylon Bee, a satire sight that Facebook is trying (unsuccessfully) to get rid of them, using every dirty trick in the book.88th ranked -
AOL's so called NEWS
Have had enough of the fluff! We do not need to know what celebrity wore what dress. We do not need to know what car to avoid or what fruit will make your life better. How about providing REAL NEWS that is important to real Americans?
30th ranked -
Get rid of old mail folder and make new mail as inbox. I want to keep my emails in the inbox folder
I keep asking to keep all emails as new, why does it keep putting in the old mail folder? Can I get rid of the old mail folder permanently? I want all my email to stay active in the new mail (inbox) folder. If I want it somewhere else I know how to keep it somewhere else.
thank you.
51st ranked -
Move unopened emails without opening and releasing malware or seeing contents
There has to be a way to move suspicious, and or undesirable emails from any folder i.e. inbox, junk or trash to the spam folder without opening it and potentially releasing malware. On an Apple device it could be from the right drag to the left into spam or so other way to select “Move”.
I understand once a message is in the Spam folder it will be treated like the trash it is.
There has to be a simpler way to get spam identified and tagged. In a Windows environment it could be a right mouse click choice.
The…88th ranked -
Filtering emails for deletion.
Please allow clustering of emails by sender. Please also allow deletion of older emails by sender / date range. I have THOUSANDS of emails I no longer have any interest in, but deleting them individually is an insane requirement. Fix your application please.
88th ranked -
blocked mail marked dl-mail.aol.com from known senders
Allow mail received from a known sender to pass through on dl-mail.aol when receiver is sure it is not a virus. Or allow emails to be scanned before opening.
88th ranked -
How to access option for receiving email notifications - no "new mail" listed in options
How to access option for receiving email notifications - no "new mail" listed in options
88th ranked -
Stopped receiving emails from Brownstone Research
Why don't I receive emails from brownstoneresearch.com since early August?
276th ranked -
I have 2 Verizon email accounts and Outlook stopped getting email on them on 7/19/2021,
Is there a change required on the username or password to correct this issue as this appears to be the issue based on the pop-up.
88th ranked -
Get rid of old mail folder and make new mail as inbox. I want to keep my emails in the inbox folder
I keep asking to keep all emails as new, why does it keep putting in the old mail folder? Can I get rid of the old mail folder permanently? I want all my email to stay active in the new mail (inbox) folder. If I want it somewhere else I know how to keep it somewhere else.
thank you.
88th ranked -
picture
Where is a picture I shared from gmail to my aol email
88th ranked
- Don't see your idea?